Feb 2008 automatic update has broken IE (now thinks XPSP2 is an Apple Mac!)

I installed automatic updates today on my Windows XP SP2 box and now I can't
get to the Windows Update page in Internet Explorer as I get an error saying
Mac machines can't access the Windows Update website.

I have tried uninstalling the updates again but only three are listed in my
Add/Remove Programs applet.

Anyone got any idea how to fix this?

Cheers

Carol Haynes

Having same problem here none or less...? When I tried to go to "Microsoft
Update Web Page" I'm getting this instead....."Thank you for your interest in
obtaining updates from our site.

This website is designed to work with Microsoft Windows operating systems
only.
To find updates for Microsoft products that are designed for Macintosh
operating systems, please visit http://www.microsoft.com/mac/." I'm running
XP - sp2 and never had a problem before today...? Can anyone comfirm if its
me or is Microsoft Update Web-Page" having problems....? Thanks for
reading.....!



"Carol Haynes" wrote:

> I installed automatic updates today on my Windows XP SP2 box and now I can't
> get to the Windows Update page in Internet Explorer as I get an error saying
> Mac machines can't access the Windows Update website.
>
> I have tried uninstalling the updates again but only three are listed in my
> Add/Remove Programs applet.
>
> Anyone got any idea how to fix this?
>
> Cheers
>
> Carol Haynes
>
>
>

Windows Update page says "Thank you for your interest in obtaining updates
from our site.":
http://www.winhelponline.com/articles/35/1/


"Carol Haynes" wrote:

> I installed automatic updates today on my Windows XP SP2 box and now I can't
> get to the Windows Update page in Internet Explorer as I get an error saying
> Mac machines can't access the Windows Update website.
>
> I have tried uninstalling the updates again but only three are listed in my
> Add/Remove Programs applet.
>
> Anyone got any idea how to fix this?
>
> Cheers
>
> Carol Haynes
>
>
>

Windows Update page says "Thank you for your interest in obtaining updates
from our site.":
http://www.winhelponline.com/articles/35/1/


"Pen2guin3" wrote:

> Having same problem here none or less...? When I tried to go to "Microsoft
> Update Web Page" I'm getting this instead....."Thank you for your interest in
> obtaining updates from our site.
>
> This website is designed to work with Microsoft Windows operating systems
> only.
> To find updates for Microsoft products that are designed for Macintosh
> operating systems, please visit http://www.microsoft.com/mac/." I'm running
> XP - sp2 and never had a problem before today...? Can anyone comfirm if its
> me or is Microsoft Update Web-Page" having problems....? Thanks for
> reading.....!
>
>
>
> "Carol Haynes" wrote:
>
> > I installed automatic updates today on my Windows XP SP2 box and now I can't
> > get to the Windows Update page in Internet Explorer as I get an error saying
> > Mac machines can't access the Windows Update website.
> >
> > I have tried uninstalling the updates again but only three are listed in my
> > Add/Remove Programs applet.
> >
> > Anyone got any idea how to fix this?
> >
> > Cheers
> >
> > Carol Haynes
> >
> >
> >

Thanks I have already checked that.

I am getting the IE reporting the User agent field as:

Mozilla/4.0 (compatible; MSIE 6.0)

I am running MSIE 7.0 on Windows NT 5.1 and have set up the registry fields
correctly.

However IE doesn't reflect the change to platform even after setting the
fields correctly in the registry and the system is rebooted.

Thanks

Carol

Solved the problem.

Check http://support.microsoft.com/?kbid=817144

I used the registry method (4) to delete the user agent info from the
registry and that seems to have fixed it!

Cheers

Carol Haynes wrote:

> Solved the problem.
>
> Check http://support.microsoft.com/?kbid=817144
>
> I used the registry method (4) to delete the user agent info from the
> registry and that seems to have fixed it!
>
> Cheers
>
>

Nice going, Carol. And thanks for posting the fix.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============