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Fejlkode: 0x80070643

 
 
john
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      08-19-2008
I get the Errorcode 0x80070643 when I try to update my PC.

I get the error with the latest updates to Office 2003 - I use Windows XP.

Any Solutions?

Regards, John
 
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john
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      08-19-2008
Here follows some additional info...

Machine: A laptop from Dell: Latitude D530
Danish Windows XP with all updates (SP3 ++++)
Danish Office 2003

The updates, that won't install:
KB955564
KB955439
KB948988
KB955434
KB921598
KB951548

Hope this was helpful, John

"john" wrote:

> I get the Errorcode 0x80070643 when I try to update my PC.
>
> I get the error with the latest updates to Office 2003 - I use Windows XP.
>
> Any Solutions?
>
> Regards, John

 
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MowGreen [MVP]
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Posts: n/a

 
      08-19-2008
Error code 0x80070643 is a generic one. You can contact MS for no-charge
support in getting the Security updates installed:
http://support.microsoft.com/kb/951548

> How to obtain help and support for this security update
> For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site:
> http://support.microsoft.com/common/....aspx?rdpath=4 (http://support.microsoft.com/common/....aspx?rdpath=4)
> North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site:
> http://support.microsoft.com/oas/def...spx?&prid=7552


Or, go over these KBs: You receive an "Error 80070643" error message
when you try to update Office 2003 by using Software Update Services
http://support.microsoft.com/kb/903772

How to troubleshoot an update installation by using log files in Office 2003
http://support.microsoft.com/kb/884290


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



john wrote:

> Here follows some additional info...
>
> Machine: A laptop from Dell: Latitude D530
> Danish Windows XP with all updates (SP3 ++++)
> Danish Office 2003
>
> The updates, that won't install:
> KB955564
> KB955439
> KB948988
> KB955434
> KB921598
> KB951548
>
> Hope this was helpful, John
>
> "john" wrote:
>
>
>>I get the Errorcode 0x80070643 when I try to update my PC.
>>
>>I get the error with the latest updates to Office 2003 - I use Windows XP.
>>
>>Any Solutions?
>>
>>Regards, John

 
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john
Guest
Posts: n/a

 
      08-20-2008
Thank You for the response.

I tried several things...

1. I started the service: OSE - Properties were... "Manual" but "Stopped"
Microsoft Update again - Failed to install updates.

2. Copied ose.exe from the Office-cd to the harddisk.
Microsoft Update again - Failed to install updates.

3. Uninstalled Office - Rebooted - Installed Office.
Microsoft Update again - Now it works.

Happy me closes the thread.

Regards,
John

"MowGreen [MVP]" wrote:

> Error code 0x80070643 is a generic one. You can contact MS for no-charge
> support in getting the Security updates installed:
> http://support.microsoft.com/kb/951548
>
> > How to obtain help and support for this security update
> > For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site:
> > http://support.microsoft.com/common/....aspx?rdpath=4 (http://support.microsoft.com/common/....aspx?rdpath=4)
> > North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site:
> > http://support.microsoft.com/oas/def...spx?&prid=7552

>
> Or, go over these KBs: You receive an "Error 80070643" error message
> when you try to update Office 2003 by using Software Update Services
> http://support.microsoft.com/kb/903772
>
> How to troubleshoot an update installation by using log files in Office 2003
> http://support.microsoft.com/kb/884290
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> john wrote:
>
> > Here follows some additional info...
> >
> > Machine: A laptop from Dell: Latitude D530
> > Danish Windows XP with all updates (SP3 ++++)
> > Danish Office 2003
> >
> > The updates, that won't install:
> > KB955564
> > KB955439
> > KB948988
> > KB955434
> > KB921598
> > KB951548
> >
> > Hope this was helpful, John
> >
> > "john" wrote:
> >
> >
> >>I get the Errorcode 0x80070643 when I try to update my PC.
> >>
> >>I get the error with the latest updates to Office 2003 - I use Windows XP.
> >>
> >>Any Solutions?
> >>
> >>Regards, John

>

 
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MowGreen [MVP]
Guest
Posts: n/a

 
      08-20-2008
Nice work, john. The installation failures may have result from running
a registry or disk cleanup tool that removed the reference to where
Office was installed from. When the updates come down they look for the
installer files and if they're not found they fail to install.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


john wrote:

> Thank You for the response.
>
> I tried several things...
>
> 1. I started the service: OSE - Properties were... "Manual" but "Stopped"
> Microsoft Update again - Failed to install updates.
>
> 2. Copied ose.exe from the Office-cd to the harddisk.
> Microsoft Update again - Failed to install updates.
>
> 3. Uninstalled Office - Rebooted - Installed Office.
> Microsoft Update again - Now it works.
>
> Happy me closes the thread.
>
> Regards,
> John
>
> "MowGreen [MVP]" wrote:
>
>
>>Error code 0x80070643 is a generic one. You can contact MS for no-charge
>>support in getting the Security updates installed:
>>http://support.microsoft.com/kb/951548
>>
>>
>>>How to obtain help and support for this security update
>>>For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site:
>>>http://support.microsoft.com/common/....aspx?rdpath=4 (http://support.microsoft.com/common/....aspx?rdpath=4)
>>>North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site:
>>>http://support.microsoft.com/oas/def...spx?&prid=7552

>>
>>Or, go over these KBs: You receive an "Error 80070643" error message
>>when you try to update Office 2003 by using Software Update Services
>>http://support.microsoft.com/kb/903772
>>
>>How to troubleshoot an update installation by using log files in Office 2003
>>http://support.microsoft.com/kb/884290
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>john wrote:
>>
>>
>>>Here follows some additional info...
>>>
>>>Machine: A laptop from Dell: Latitude D530
>>>Danish Windows XP with all updates (SP3 ++++)
>>>Danish Office 2003
>>>
>>>The updates, that won't install:
>>>KB955564
>>>KB955439
>>>KB948988
>>>KB955434
>>>KB921598
>>>KB951548
>>>
>>>Hope this was helpful, John
>>>
>>>"john" wrote:
>>>
>>>
>>>
>>>>I get the Errorcode 0x80070643 when I try to update my PC.
>>>>
>>>>I get the error with the latest updates to Office 2003 - I use Windows XP.
>>>>
>>>>Any Solutions?
>>>>
>>>>Regards, John

>>

 
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