File Corrupt - KB842773 (BITS)

Hello,

Since I re-installed my Windows XP home, I receive the "file corrupt"
message everytime I try to install the "Update for Background Intelligent
Transfer Service... KB842773" from either Windows Update or with manually
downloading at
http://www.microsoft.com/downloads/d...displaylang=en

I also did try the below actions : ---->
1. Stopping "Automatic Update Service" by typing "services.msc" in the run
box.
2. Deleting the contents of both the DataStore, EventCache and Download
folders in my SoftwareDistribution folder. (Cleaning out the Download folder
for WU5)
3. Starting "Automatic Update Service" by typing "services.msc" in the run
box.

It didn't work. I still receive "file corrupt" message when I try to install
KB842773. That also stops me proceeding to SP2 I think or other necessary
updates!!??

Any help would really be appreciated.
Thanks

Have you ran chkdsk and defrag lately?

Sometimes if the HD is not healthy, this can cause a problem.

Have you tried saving the update to for example a flash drive and installing from
there.

Just suggestions.

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"foodeng" <> wrote in message
news:C7982254-0B60-4520-AA19-...
| Hello,
|
| Since I re-installed my Windows XP home, I receive the "file corrupt"
| message everytime I try to install the "Update for Background Intelligent
| Transfer Service... KB842773" from either Windows Update or with manually
| downloading at
|
http://www.microsoft.com/downloads/d...displaylang=en
|
| I also did try the below actions : ---->
| 1. Stopping "Automatic Update Service" by typing "services.msc" in the run
| box.
| 2. Deleting the contents of both the DataStore, EventCache and Download
| folders in my SoftwareDistribution folder. (Cleaning out the Download folder
| for WU5)
| 3. Starting "Automatic Update Service" by typing "services.msc" in the run
| box.
|
| It didn't work. I still receive "file corrupt" message when I try to install
| KB842773. That also stops me proceeding to SP2 I think or other necessary
| updates!!??
|
| Any help would really be appreciated.
| Thanks
|
|

Did you manually download the IE7 file from here?
http://www.microsoft.com/windows/ie/...s/default.mspx

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"foodeng" <> wrote in message
news:BAD92D9B-2ECC-40FF-9A17-...
|I just did what you suggested TauArian. Thank you. BUT, I still can't install
| this thing ( I also tried installing it manually again by saving into my
| flash disk but this didn't work either.
|
| I get the "file corrupt" message when I manually try to install
| I get the "failed" message when I try to install it from "windows update"
| which is in "start" in my computer.
|
| What should I do? Any more ideas?
|
| "TaurArian [MS-MVP]" wrote:
|
| > Have you ran chkdsk and defrag lately?
| >
| > Sometimes if the HD is not healthy, this can cause a problem.
| >
| > Have you tried saving the update to for example a flash drive and installing from
| > there.
| >
| > Just suggestions.
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > Get Safe online: http://www.getsafeonline.org/
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "foodeng" <> wrote in message
| > news:C7982254-0B60-4520-AA19-...
| > | Hello,
| > |
| > | Since I re-installed my Windows XP home, I receive the "file corrupt"
| > | message everytime I try to install the "Update for Background Intelligent
| > | Transfer Service... KB842773" from either Windows Update or with manually
| > | downloading at
| > |
| >
http://www.microsoft.com/downloads/d...displaylang=en
| > |
| > | I also did try the below actions : ---->
| > | 1. Stopping "Automatic Update Service" by typing "services.msc" in the run
| > | box.
| > | 2. Deleting the contents of both the DataStore, EventCache and Download
| > | folders in my SoftwareDistribution folder. (Cleaning out the Download folder
| > | for WU5)
| > | 3. Starting "Automatic Update Service" by typing "services.msc" in the run
| > | box.
| > |
| > | It didn't work. I still receive "file corrupt" message when I try to install
| > | KB842773. That also stops me proceeding to SP2 I think or other necessary
| > | updates!!??
| > |
| > | Any help would really be appreciated.
| > | Thanks
| > |
| > |
| >
| >
| >

disregard this - wrong thread.

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"TaurArian [MS-MVP]" <> wrote in message
news:...
| Did you manually download the IE7 file from here?
| http://www.microsoft.com/windows/ie/...s/default.mspx
|
| --
|
| ==================================
| TaurArian [MS-MVP] 2005-2007 - Australia
| ==================================
| http://www.dts-l.org/goodpost.htm
| Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| Get Safe online: http://www.getsafeonline.org/
| (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| information current)
|
|
| "foodeng" <> wrote in message
| news:BAD92D9B-2ECC-40FF-9A17-...
||I just did what you suggested TauArian. Thank you. BUT, I still can't install
|| this thing ( I also tried installing it manually again by saving into my
|| flash disk but this didn't work either.
||
|| I get the "file corrupt" message when I manually try to install
|| I get the "failed" message when I try to install it from "windows update"
|| which is in "start" in my computer.
||
|| What should I do? Any more ideas?
||
|| "TaurArian [MS-MVP]" wrote:
||
|| > Have you ran chkdsk and defrag lately?
|| >
|| > Sometimes if the HD is not healthy, this can cause a problem.
|| >
|| > Have you tried saving the update to for example a flash drive and installing
from
|| > there.
|| >
|| > Just suggestions.
|| >
|| > --
|| >
|| > ==================================
|| > TaurArian [MS-MVP] 2005-2007 - Australia
|| > ==================================
|| > http://www.dts-l.org/goodpost.htm
|| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
|| > Get Safe online: http://www.getsafeonline.org/
|| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
|| > information current)
|| >
|| >
|| > "foodeng" <> wrote in message
|| > news:C7982254-0B60-4520-AA19-...
|| > | Hello,
|| > |
|| > | Since I re-installed my Windows XP home, I receive the "file corrupt"
|| > | message everytime I try to install the "Update for Background Intelligent
|| > | Transfer Service... KB842773" from either Windows Update or with manually
|| > | downloading at
|| > |
|| >
|
http://www.microsoft.com/downloads/d...displaylang=en
|| > |
|| > | I also did try the below actions : ---->
|| > | 1. Stopping "Automatic Update Service" by typing "services.msc" in the run
|| > | box.
|| > | 2. Deleting the contents of both the DataStore, EventCache and Download
|| > | folders in my SoftwareDistribution folder. (Cleaning out the Download folder
|| > | for WU5)
|| > | 3. Starting "Automatic Update Service" by typing "services.msc" in the run
|| > | box.
|| > |
|| > | It didn't work. I still receive "file corrupt" message when I try to install
|| > | KB842773. That also stops me proceeding to SP2 I think or other necessary
|| > | updates!!??
|| > |
|| > | Any help would really be appreciated.
|| > | Thanks
|| > |
|| > |
|| >
|| >
|| >
|
|

Try running the "chkdsk /r" command at the command prompt
You will need to open the command prompt by typing "cmd" in start->Run
It will locate bad sectors and recover readable information.

Also see if there are any particular errors in the WU log
Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.

Also check on the WU Website, select your history of updates - now click on failed
update (red mark) and see if there is an error code.
If there is an error code, write it down and post back or in the alternative, do a
search for the error code.


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"foodeng" <> wrote in message
news:BAD92D9B-2ECC-40FF-9A17-...
|I just did what you suggested TauArian. Thank you. BUT, I still can't install
| this thing ( I also tried installing it manually again by saving into my
| flash disk but this didn't work either.
|
| I get the "file corrupt" message when I manually try to install
| I get the "failed" message when I try to install it from "windows update"
| which is in "start" in my computer.
|
| What should I do? Any more ideas?
|
| "TaurArian [MS-MVP]" wrote:
|
| > Have you ran chkdsk and defrag lately?
| >
| > Sometimes if the HD is not healthy, this can cause a problem.
| >
| > Have you tried saving the update to for example a flash drive and installing from
| > there.
| >
| > Just suggestions.
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > Get Safe online: http://www.getsafeonline.org/
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "foodeng" <> wrote in message
| > news:C7982254-0B60-4520-AA19-...
| > | Hello,
| > |
| > | Since I re-installed my Windows XP home, I receive the "file corrupt"
| > | message everytime I try to install the "Update for Background Intelligent
| > | Transfer Service... KB842773" from either Windows Update or with manually
| > | downloading at
| > |
| >
http://www.microsoft.com/downloads/d...displaylang=en
| > |
| > | I also did try the below actions : ---->
| > | 1. Stopping "Automatic Update Service" by typing "services.msc" in the run
| > | box.
| > | 2. Deleting the contents of both the DataStore, EventCache and Download
| > | folders in my SoftwareDistribution folder. (Cleaning out the Download folder
| > | for WU5)
| > | 3. Starting "Automatic Update Service" by typing "services.msc" in the run
| > | box.
| > |
| > | It didn't work. I still receive "file corrupt" message when I try to install
| > | KB842773. That also stops me proceeding to SP2 I think or other necessary
| > | updates!!??
| > |
| > | Any help would really be appreciated.
| > | Thanks
| > |
| > |
| >
| >
| >

Hi foodeng, the only other action is to contact MS - it's free for WU issues.

How to obtain assistance from MS Support
http://support.microsoft.com/
Assisted Support - Get help from a support professional. Support options for your
product could include phone, chat, or e-mail assistance.
Select a product for Assisted Support

I would be interested in any response you get from them regarding this error code.

K

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"foodeng" <> wrote in message
news:411BC378-809A-465B-A707-...
| Thanks. I got the error code which is "Error Code: 0xD00E4104 "
|
| I am googling this now and also looking up in here. So far I couldn't get
| any result. Do you know what my further actions would be TaurAian?
|
|
|
| "TaurArian [MS-MVP]" wrote:
|
| > Try running the "chkdsk /r" command at the command prompt
| > You will need to open the command prompt by typing "cmd" in start->Run
| > It will locate bad sectors and recover readable information.
| >
| > Also see if there are any particular errors in the WU log
| > Click Start, and then click Run.
| > In the Open box, type: %windir%\windowsupdate.log
| > and then click OK.
| >
| > Also check on the WU Website, select your history of updates - now click on
failed
| > update (red mark) and see if there is an error code.
| > If there is an error code, write it down and post back or in the alternative, do
a
| > search for the error code.
| >
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > Get Safe online: http://www.getsafeonline.org/
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "foodeng" <> wrote in message
| > news:BAD92D9B-2ECC-40FF-9A17-...
| > |I just did what you suggested TauArian. Thank you. BUT, I still can't install
| > | this thing ( I also tried installing it manually again by saving into my
| > | flash disk but this didn't work either.
| > |
| > | I get the "file corrupt" message when I manually try to install
| > | I get the "failed" message when I try to install it from "windows update"
| > | which is in "start" in my computer.
| > |
| > | What should I do? Any more ideas?
| > |
| > | "TaurArian [MS-MVP]" wrote:
| > |
| > | > Have you ran chkdsk and defrag lately?
| > | >
| > | > Sometimes if the HD is not healthy, this can cause a problem.
| > | >
| > | > Have you tried saving the update to for example a flash drive and installing
from
| > | > there.
| > | >
| > | > Just suggestions.
| > | >
| > | > --
| > | >
| > | > ==================================
| > | > TaurArian [MS-MVP] 2005-2007 - Australia
| > | > ==================================
| > | > http://www.dts-l.org/goodpost.htm
| > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > | > Get Safe online: http://www.getsafeonline.org/
| > | > (Links to web pages and MSKB Articles are posted for the purposes of keeping
the
| > | > information current)
| > | >
| > | >
| > | > "foodeng" <> wrote in message
| > | > news:C7982254-0B60-4520-AA19-...
| > | > | Hello,
| > | > |
| > | > | Since I re-installed my Windows XP home, I receive the "file corrupt"
| > | > | message everytime I try to install the "Update for Background Intelligent
| > | > | Transfer Service... KB842773" from either Windows Update or with manually
| > | > | downloading at
| > | > |
| > | >
| >
http://www.microsoft.com/downloads/d...displaylang=en
| > | > |
| > | > | I also did try the below actions : ---->
| > | > | 1. Stopping "Automatic Update Service" by typing "services.msc" in the run
| > | > | box.
| > | > | 2. Deleting the contents of both the DataStore, EventCache and Download
| > | > | folders in my SoftwareDistribution folder. (Cleaning out the Download
folder
| > | > | for WU5)
| > | > | 3. Starting "Automatic Update Service" by typing "services.msc" in the run
| > | > | box.
| > | > |
| > | > | It didn't work. I still receive "file corrupt" message when I try to
install
| > | > | KB842773. That also stops me proceeding to SP2 I think or other necessary
| > | > | updates!!??
| > | > |
| > | > | Any help would really be appreciated.
| > | > | Thanks
| > | > |
| > | > |
| > | >
| > | >
| > | >
| >
| >
| >

"foodeng" <> wrote in message
news:C7982254-0B60-4520-AA19-...
> Hello,
>
> Since I re-installed my Windows XP home,


Re-installed how? Which version? E.g. base or XPsp2?
If the latter you probably don't need the update you are trying to install
and in that case the error message would probably be bogus.

That update was a sort of a bootstrap for XPsp1 users to install
BITS for WUv5 so they could download and install XPsp2.



> I receive the "file corrupt"
> message everytime I try to install the "Update for Background Intelligent
> Transfer Service... KB842773" from either Windows Update or with manually
> downloading at
> http://www.microsoft.com/downloads/d...displaylang=en
>
> I also did try the below actions : ---->
> 1. Stopping "Automatic Update Service" by typing "services.msc" in the run
> box.
> 2. Deleting the contents of both the DataStore, EventCache and Download
> folders in my SoftwareDistribution folder. (Cleaning out the Download folder
> for WU5)


If you are already using WUv5 my guess is that you already have
the necessary version of BITS installed (if not also active)
and don't need that update.


> 3. Starting "Automatic Update Service" by typing "services.msc" in the run
> box.
>
> It didn't work. I still receive "file corrupt" message when I try to install
> KB842773. That also stops me proceeding to SP2 I think or other necessary
> updates!!??
>
> Any help would really be appreciated.
> Thanks


Well, what versions of the modules that the update documents
do you have installed now?

A simple way of checking and doing other diagnostics for BITS as well
would be to run (in a cmd window):

bitsadmin /util /version /verbose


Good luck

Robert Aldwinckle
---

"foodeng" <> wrote in message
news:5EB6B693-7D41-4823-8A14-...
> Robert,
>
> Thanks for the answer. I re-installed my XP home with using my original DELL
> Operating System CD which includes Service Pack 1a.
>
> Do you know what I have to do?


Try some of the other things I suggested?
E.g. XPsp1a may be a base service pack level for you
and you still might have KB842773 (or its equivalent, if any)
as a result of what all else Dell have integrated into your CD.
I'm guessing that your CD is a slipstreamed collection of updates,
not just the base XPsp1a.


> I emailed the error code to microsoft and
> waiting for them to find me a solution.
>
> Must I re-install my Windows XP again this time with a CD that includes the
> latest version of Service Packs?


No. Your CD is a starting point for the continuum of "all maintenance".
It doesn't really matter where that is because there is always going to be
something else that has to be added separately after that point.

BTW the XP CD contains the XP Support Tools as an optional install.
It includes bitsadmin but I'm not sure whether that level of the tool would
be a useful as the XPsp2 version. I also don't know how compatible
the new version would be in the older OS but it looks as if the option
that I mentioned might only be available in the newer version.

http://support.microsoft.com/kb/838079/


HTH

Robert
---