file:// links freeze or delay

I have a user with Windows XP and Internet Exp 8. Suddenly, out of the blue,
linked file locations on our internal webpages file://server/subfolder/files
containing pdf's/ instead of opening in an explorer window freeze while
opening a internet explorer 8 window for about 1 minute before then opening
the appropriate explorer window. Other users opening the same location in the
same way get a very brief internet explorer window then almost instantly the
correct explorer window...

It's a new problem on a computer where it was previously working. No new
software installs that I know about. The correct window does eventually open,
just after a consistant period of time (too long)

Any ideas?

http://www.adobe.com/cfusion/search/...rer%20&cat=all

http://www.adobe.com/cfusion/search/...ort%3Aprograms



"Christopher.dh.scott" <> wrote
in message news:7C44D613-A31D-47E8-A66B-...
> I have a user with Windows XP and Internet Exp 8. Suddenly, out of the
> blue,
> linked file locations on our internal webpages
> file://server/subfolder/files
> containing pdf's/ instead of opening in an explorer window freeze while
> opening a internet explorer 8 window for about 1 minute before then
> opening
> the appropriate explorer window. Other users opening the same location in
> the
> same way get a very brief internet explorer window then almost instantly
> the
> correct explorer window...
>
> It's a new problem on a computer where it was previously working. No new
> software installs that I know about. The correct window does eventually
> open,
> just after a consistant period of time (too long)
>
> Any ideas?

Try re-setting ie8 back to the default settings. Go to internet options/advanced. click on reset advanced options.

JTS

Would "out of the blue" include after installing KB978207?

What's the default PDF reader & version (e.g., Adobe Reader 8.1; Adobe
Acrobat 7.x)?

If you change the default from opening PDF files in IE to opening them in
the default PDF reader, does the behavior persist?


Christopher.dh.scott wrote:
> I have a user with Windows XP and Internet Exp 8. Suddenly, out of the
> blue,
> linked file locations on our internal webpages
> file://server/subfolder/files
> containing pdf's/ instead of opening in an explorer window freeze while
> opening a internet explorer 8 window for about 1 minute before then
> opening
> the appropriate explorer window. Other users opening the same location in
> the same way get a very brief internet explorer window then almost
> instantly the correct explorer window...
>
> It's a new problem on a computer where it was previously working. No new
> software installs that I know about. The correct window does eventually
> open, just after a consistant period of time (too long)
>
> Any ideas?

Sorry, I quess my question is a bit confusing. The delay is opening the
folder to view a list of pdf's, not the pdf's themselves. They open fine
after the minute or so it takes for the folder itself to appear.

"PA Bear [MS MVP]" wrote:

> Would "out of the blue" include after installing KB978207?
>
> What's the default PDF reader & version (e.g., Adobe Reader 8.1; Adobe
> Acrobat 7.x)?
>
> If you change the default from opening PDF files in IE to opening them in
> the default PDF reader, does the behavior persist?
>
>
> Christopher.dh.scott wrote:
> > I have a user with Windows XP and Internet Exp 8. Suddenly, out of the
> > blue,
> > linked file locations on our internal webpages
> > file://server/subfolder/files
> > containing pdf's/ instead of opening in an explorer window freeze while
> > opening a internet explorer 8 window for about 1 minute before then
> > opening
> > the appropriate explorer window. Other users opening the same location in
> > the same way get a very brief internet explorer window then almost
> > instantly the correct explorer window...
> >
> > It's a new problem on a computer where it was previously working. No new
> > software installs that I know about. The correct window does eventually
> > open, just after a consistant period of time (too long)
> >
> > Any ideas?
>
> .
>

Does the behavior persist if you start IE in No Add-ons mode? To start IE
in No Add-ons mode:

=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737


Christopher.dh.scott wrote:
> Sorry, I quess my question is a bit confusing. The delay is opening the
> folder to view a list of pdf's, not the pdf's themselves. They open fine
> after the minute or so it takes for the folder itself to appear.
>
> "PA Bear [MS MVP]" wrote:
>> Would "out of the blue" include after installing KB978207?
>>
>> What's the default PDF reader & version (e.g., Adobe Reader 8.1; Adobe
>> Acrobat 7.x)?
>>
>> If you change the default from opening PDF files in IE to opening them in
>> the default PDF reader, does the behavior persist?
>>
>>
>> Christopher.dh.scott wrote:
>>> I have a user with Windows XP and Internet Exp 8. Suddenly, out of the
>>> blue,
>>> linked file locations on our internal webpages
>>> file://server/subfolder/files
>>> containing pdf's/ instead of opening in an explorer window freeze while
>>> opening a internet explorer 8 window for about 1 minute before then
>>> opening
>>> the appropriate explorer window. Other users opening the same location
>>> in
>>> the same way get a very brief internet explorer window then almost
>>> instantly the correct explorer window...
>>>
>>> It's a new problem on a computer where it was previously working. No new
>>> software installs that I know about. The correct window does eventually
>>> open, just after a consistant period of time (too long)
>>>
>>> Any ideas?
>>
>> .