files required to use windows update are no longer registered or i

Here is some history....

For some reason, the SP3 update would never finish installing on my system.
After may hours of investigation and trial/error, I ran across a posting the
suggested the following

1. Download and install subinact.exe.
2. Open Notepad (Start Menu-All Programs-Accessories-Notepad) and copy and
paste the text below into the new Notepad document:

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

3. Save-As “reset.cmd� (yes, including the quotation marks) to C:\Program
Files\Windows Resource Kits\Tools.
4. Now, Open My Computer and double-click the file you just created in
C:\Program Files\Windows Resource Kits\Tools.
5. Wait for the program to finish running before continuing on (yes, it
takes a while, that’s normal).

Download and install Windows XP Service Pack 3 (which, although on
Microsoft’s servers, is noticeably absent from their website).


Soooo
1. I performed what Microsoft refers to a "Clean Boot"
http://support.microsoft.com/default.aspx/kb/310353
2. Ran the above Reset.cmd
3. Install
windowsxp-kb936929-sp3-x86-enu_c81472f7eeea2eca421e116cd4c03e2300ebfde4.exe
that I had downloaded and saved to the desktop
4. The install finished successfully. This is great, after hours of
trying, I finally was able to get sp3 installed.

Here is were I get to the current problem...
When I go to the windows update page and select the Express option I get the
follow error
Files required to use Windows Update are no longer registered or installed
on your computer. To continue:

Register or reinstall the files for me now (Recommended)
Let me read about more steps that might be required to solve the problem

I click on register or reinstall teh files for me now however, I get another
error saying 403 forbidden access is denied.

I have tryed a number of the things post aready, but hav had not success

Can you help

jmayhew8 wrote:
> Here is some history....
<snipped>
> Here is were I get to the current problem...
> When I go to the windows update page and select the Express option
> I get the follow error
> Files required to use Windows Update are no longer registered or
> installed
> on your computer. To continue:
>
> Register or reinstall the files for me now (Recommended)
> Let me read about more steps that might be required to solve the
> problem
>
> I click on register or reinstall teh files for me now however, I
> get another error saying 403 forbidden access is denied.
>
> I have tryed a number of the things post aready, but hav had not
> success

What did you try?

First let's ensure you installed SP3 for Windows XP and not some
beta/release candidate (it happens - trust me...)

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name) while the line starting with the word "version" will
give you the rest of the story. Post _both_ in response to this message
verbatim. No paraphrasing - instead - ensure character-for-character
copying.
;-)

Then - if everything is okay - let's clear up your issue...

Download/install this:
http://support.microsoft.com/kb/290301

After installing, do the following:

Start button --> RUN --> type in:
"%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
--> Click OK.
(The quotation marks and percentage signs and spacing should be exact.)

Reboot.

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

Reboot.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en

Reboot.

and...

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

CHKDSK
How to scan your disks for errors
http://support.microsoft.com/kb/315265
* will take time and a reboot

Defragment
How to Defragment your hard drives
http://support.microsoft.com/kb/314848
* will take time

Reboot.

Log on as an user with administrative rights and open Internet Explorer
and visit http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan...

Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time. Rebooting as needed.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones or
"Windows Live" ones for now. I would completely avoid the
Optional Hardware updates. Also - I do not see any urgent need to install
Internet Explorer 8 at this time.

Seriously - do all that. This is like antibiotics - don't skip a single
step, don't quit because you think things will be okay now - go through
until the end, until you have done everything given in the order given. If
you have a problem with a step come ask and let someone here get you
through that step. If you don't understand how to do a step, come back and
ask here about that step and let someone walk you through it.

Then - when done - let everyone here know if it worked for you - or if you
have more issues.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed SP3?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

Any chance you recently did a Repair Install?



jmayhew8 wrote:
> Here is some history....
>
> For some reason, the SP3 update would never finish installing on my
> system.
> After may hours of investigation and trial/error, I ran across a posting
> the
> suggested the following
>
> 1. Download and install subinact.exe.
> 2. Open Notepad (Start Menu-All Programs-Accessories-Notepad) and copy
> and
> paste the text below into the new Notepad document:
>
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> /grant=system=f subinacl /subkeyreg HKEY_CURRENT_USER
> /grant=administrators=f /grant=system=f subinacl /subkeyreg
> HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f subinacl
> /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
> subinacl /subdirectories %windir%*.* /grant=administrators=f
> /grant=system=f secedit /configure /cfg %windir%\inf\defltbase.inf /db
> defltbase.sdb /verbose
>
> 3. Save-As “reset.cmd� (yes, including the quotation marks) to C:\Program
> Files\Windows Resource Kits\Tools.
> 4. Now, Open My Computer and double-click the file you just created in
> C:\Program Files\Windows Resource Kits\Tools.
> 5. Wait for the program to finish running before continuing on (yes, it
> takes a while, that’s normal).
>
> Download and install Windows XP Service Pack 3 (which, although on
> Microsoft’s servers, is noticeably absent from their website).
>
>
> Soooo
> 1. I performed what Microsoft refers to a "Clean Boot"
> http://support.microsoft.com/default.aspx/kb/310353
> 2. Ran the above Reset.cmd
> 3. Install
> windowsxp-kb936929-sp3-x86-enu_c81472f7eeea2eca421e116cd4c03e2300ebfde4.exe
> that I had downloaded and saved to the desktop
> 4. The install finished successfully. This is great, after hours of
> trying, I finally was able to get sp3 installed.
>
> Here is were I get to the current problem...
> When I go to the windows update page and select the Express option I get
> the
> follow error
> Files required to use Windows Update are no longer registered or installed
> on your computer. To continue:
>
> Register or reinstall the files for me now (Recommended)
> Let me read about more steps that might be required to solve the problem
>
> I click on register or reinstall teh files for me now however, I get
> another
> error saying 403 forbidden access is denied.
>
> I have tryed a number of the things post aready, but hav had not success
>
> Can you help