Finally fixed 80072EE2 error on 2 machines.

After going through all of the pain of trying ALL of the suggestions from the
knowledgebase article, and everywhere else, I have finally been able to fix
the Windows Updates problems I was having, along with a related issue of not
being able to get to my hotmail account.

This all happened about the time that MS made the shift a few weeks ago.

I ALWAYS got the 80072EE2 error when attempting to connect to Windows
Update. The two machines that I was having problems with were brand new
installs of XP Pro. No service packs, or hot fixes, and no firewall or
spyware detection, and no proxy. This was "plain vanilla" install.

It seems like a lot of these problems are caused by firewalls etc, and the
knowledgebase article that MS ALWAYS refers you to follows that plan of
attack. However, that plan ran out quickly since the machine is a brand new
install.

Okay, what fixed it for me was to look at my Cisco 837 router that is hooked
to my DSL connection. On the dialer interface, I adjusted the default MTU of
1500 to 1492 as per some Cisco documentation I was reading. As soon as I made
the change, BANG, it worked. It hasn't failed again since and I have now
updated to SP2 without issue.

Microsoft, PLEASE add this to your document so that others don't have to
spend as much time as I did finding the answer.

I do not no how to make these adjustments on routers other than the Cisco,
so I am probably not much help beyond letting you know that it is something
you should look at. Your ISP may be able to help and would be a better
resource I'm sure.

BKC

, Bryan Carter wrote:

>After going through all of the pain of trying ALL of the suggestions from the
>knowledgebase article, and everywhere else, I have finally been able to fix
>the Windows Updates problems I was having, along with a related issue of not
>being able to get to my hotmail account.
>
>This all happened about the time that MS made the shift a few weeks ago.
>
>I ALWAYS got the 80072EE2 error when attempting to connect to Windows
>Update. The two machines that I was having problems with were brand new
>installs of XP Pro. No service packs, or hot fixes, and no firewall or
>spyware detection, and no proxy. This was "plain vanilla" install.
>
>It seems like a lot of these problems are caused by firewalls etc, and the
>knowledgebase article that MS ALWAYS refers you to follows that plan of
>attack. However, that plan ran out quickly since the machine is a brand new
>install.
>
>Okay, what fixed it for me was to look at my Cisco 837 router that is hooked
>to my DSL connection. On the dialer interface, I adjusted the default MTU of
>1500 to 1492 as per some Cisco documentation I was reading. As soon as I made
>the change, BANG, it worked. It hasn't failed again since and I have now
>updated to SP2 without issue.
>
>Microsoft, PLEASE add this to your document so that others don't have to
>spend as much time as I did finding the answer.
>
>I do not no how to make these adjustments on routers other than the Cisco,
>so I am probably not much help beyond letting you know that it is something
>you should look at. Your ISP may be able to help and would be a better
>resource I'm sure.
>
>BKC
>

Thanks for sharing this one Brian,

The MTU issue is quite common and this post will have helped others I
am sure..

I also have a list of other resolutions for the Windows Update error
0x80072ee2 at:

http://www.updatexp.com/0x80072ee2.html

Kind Regards

Marc Liron
Microsoft MVP
Windows Digital Media
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DSL Modem and router caught my attention! Should have thought of it
myself...must have been brain-dead from trying everything else. Thank Bryan.

"Bryan Carter" wrote:

> After going through all of the pain of trying ALL of the suggestions from the
> knowledgebase article, and everywhere else, I have finally been able to fix
> the Windows Updates problems I was having, along with a related issue of not
> being able to get to my hotmail account.
>
> This all happened about the time that MS made the shift a few weeks ago.
>
> I ALWAYS got the 80072EE2 error when attempting to connect to Windows
> Update. The two machines that I was having problems with were brand new
> installs of XP Pro. No service packs, or hot fixes, and no firewall or
> spyware detection, and no proxy. This was "plain vanilla" install.
>
> It seems like a lot of these problems are caused by firewalls etc, and the
> knowledgebase article that MS ALWAYS refers you to follows that plan of
> attack. However, that plan ran out quickly since the machine is a brand new
> install.
>
> Okay, what fixed it for me was to look at my Cisco 837 router that is hooked
> to my DSL connection. On the dialer interface, I adjusted the default MTU of
> 1500 to 1492 as per some Cisco documentation I was reading. As soon as I made
> the change, BANG, it worked. It hasn't failed again since and I have now
> updated to SP2 without issue.
>
> Microsoft, PLEASE add this to your document so that others don't have to
> spend as much time as I did finding the answer.
>
> I do not no how to make these adjustments on routers other than the Cisco,
> so I am probably not much help beyond letting you know that it is something
> you should look at. Your ISP may be able to help and would be a better
> resource I'm sure.
>
> BKC
>
>