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How to find file causing backup failure Access Denied 0x80070005?

 
 
Dick Watson
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      03-13-2010

Apparently at least one "Document" file on my Vista laptop is causing File
Backup to fail "Access Denied" 0x80070005.

I read lots of google on this but most points to something like:

"This error occurs because the recovery partition is enabled for File Backup
or System Restore
and is almost full. To work around this, do not select D:\ as a backup
source. Also, go to
System Protection in Control Panel and make sure that D:\ is not enabled for
restore points."

This is on an external disk so none of that stuff would seem to apply. If I
unselect "Documents" from the stuff to be backed up, it works fine. When it
fails, some files have been backed up successfully. But there doesn't seem
to be any useful logging or error event reporting to help narrow it down
finer than this. I even tried it with UAC disabled. Still no joy.

The machine is also being backed up by WHS nightly with no apparent
problems.

Any suggestions how to narrow this down to the "Document" file(s) Vista
Backup is unhappy about??!?

Thanks in advance for any thoughts.

 
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Mr. Arnold
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      03-14-2010
Dick Watson wrote:
> Apparently at least one "Document" file on my Vista laptop is causing
> File Backup to fail "Access Denied" 0x80070005.
>
> I read lots of google on this but most points to something like:
>
> "This error occurs because the recovery partition is enabled for File
> Backup or System Restore
> and is almost full. To work around this, do not select D:\ as a backup
> source. Also, go to
> System Protection in Control Panel and make sure that D:\ is not enabled
> for restore points."
>
> This is on an external disk so none of that stuff would seem to apply.
> If I unselect "Documents" from the stuff to be backed up, it works fine.
> When it fails, some files have been backed up successfully. But there
> doesn't seem to be any useful logging or error event reporting to help
> narrow it down finer than this. I even tried it with UAC disabled. Still
> no joy.
>
> The machine is also being backed up by WHS nightly with no apparent
> problems.
>
> Any suggestions how to narrow this down to the "Document" file(s) Vista
> Backup is unhappy about??!?
>
> Thanks in advance for any thoughts.


Access Denied means that the user account the back-up application is
running under doesn't have the rights needed to access something,
usually a file, or folder. And you're admin account that Vista gives you
may not have the rights, because it's not an admin account that has full
rights to access it.

You disable "Documents" in the backup and it works, then something in
"Documents" is denying access. You need to find the file or folder.
You know that some files have backed up successfully so you have some
kind of list and possible area as to where those files are at physically
on the drive. You need to start in that area in look at folder and
file permissions.

On the other hand and if it was me, I would just login with this admin
account that does have full rights, and see if it works.

You probably find shorter instructions.

<http://www.computerworld.com/s/article/9001970/How_to_access_the_true_Administrator_account_in_Wi ndows_Vista>

 
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niemiro
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      03-14-2010

Dick Watson;1241214 Wrote:
> Apparently at least one "Document" file on my Vista laptop is causin
> Fil
> Backup to fail "Access Denied" 0x80070005
>
> I read lots of google on this but most points to something like
>
> "This error occurs because the recovery partition is enabled for Fil
> Backu
> or System Restor
> and is almost full. To work around this, do not select D:\ as a backu
> source. Also, go t
> System Protection in Control Panel and make sure that D:\ is not enable
> fo
> restore points.
>
> This is on an external disk so none of that stuff would seem to apply
> If
> unselect "Documents" from the stuff to be backed up, it works fine. Whe
> i
> fails, some files have been backed up successfully. But there doesn'
> see
> to be any useful logging or error event reporting to help narrow it dow
> finer than this. I even tried it with UAC disabled. Still no joy
>
> The machine is also being backed up by WHS nightly with no apparen
> problems
>
> Any suggestions how to narrow this down to the "Document" file(s) Vist
> Backup is unhappy about??!
>
> Thanks in advance for any thoughts


Hi

You could try taking ownership of your Documents folder and then givin
Everyone Full Control. In your first post, you did not make it clea
whether you knew the file was in your Documents folder or not. If it i
because the file is open, then this will not help. It may also be
problem with trying to back up a System file such as ntuser.dat

I do not know how good the Backup logs are, but have a look at thes
logs (you may have to enable logging first


- Event Viewer\Applications and Services Logs\Microsoft\Windows\Backu
- %SystemRoot%\System32\Winevt\Logs\Microsoft-Windows-Backup.evt
- %windir%\Windows\Logs\WindowsBackup\*.et

Richar

--
niemir

If you are expecting a response from me, and do not have on
within 24 hours, PM me.
 
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Dick Watson
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      03-14-2010
The issue is that backing up "Documents" in Vista does not just back up your
personal "My Documents" folder or all "My Documents" folders. It goes on a
promiscuous, file extension based, sweep of the entire machine. It backs up,
for instance, .HTM files in \Program Files that are dropped by application
installations. You don't have any explicit control over what it includes in
that bucket by folder, file, or file extension. If you haven't played around
with Vista Backup, you probably don't appreciate that it doesn't allow you
to pick specific files and folders to backup. FWIW, one gets 73,000 hits in
google for 'vista backup what were they thinking?'.

By inspecting the failed backup, I observed that the backup had files and
folders from the \$WINDOWS.~Q\ folder and not much of anyplace else. So I
guessed that the offending file(s) that were getting Access Denied were
somewhere in that branch. A little research revealed that this folder is a
useless leftover remnant from an in-place upgrade from the Vista Business my
laptop was shipped with to Vista Ultimate. Deleting that folder removed
whatever it was (who knows? apparently no easy way to find out) that stopped
Vista Backup from working on "Documents".

'vista backup what were they thinking?'

"niemiro" <> wrote in message
news:...
>
> You could try taking ownership of your Documents folder and then giving
> Everyone Full Control. In your first post, you did not make it clear
> whether you knew the file was in your Documents folder or not. If it is
> because the file is open, then this will not help. It may also be a
> problem with trying to back up a System file such as ntuser.dat.
>
> I do not know how good the Backup logs are, but have a look at these
> logs (you may have to enable logging first)
>
>
> - Event Viewer\Applications and Services Logs\Microsoft\Windows\Backup
> - %SystemRoot%\System32\Winevt\Logs\Microsoft-Windows-Backup.evtx
> - %windir%\Windows\Logs\WindowsBackup\*.etl


 
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