Please follow this troubleshooting procedure:
1. Download and run the MGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012
2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".
3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and
paste the results of the WGA Diagnostic Data in a detailed post.
http://forums.microsoft.com/Genuine/...aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.
--
Carey Frisch
Microsoft MVP
Windows Shell/User
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"Sylvia" <> wrote in message news:fq03ip$pm8$...
In U.S.
Sony with Vista Business, Core2Duo, 2GB RAM, six months
with no problems.
Today I see surprise warning that Vista must be
validated. What? Cannot use internet but must do
telephone. Many numbers. I enter all correct, but not
valid. Human came on line and we have speaking problem.
I ask to speak slow and she hang up.
Now what. How to find human without whole process again.
Thank you.