how to fix 937287 installation

Can someone help me please ! I cant understand why I have to suffer this
problem

in support page MS says, you can use 3 solutions

1. Use Installation CD
2. Use restore system
3. Use installation CD to write registry

If I dont have CDs cause is OEM (HP-Compaq 500 Laptop), and my restore
system doesn't go back to the date when this was installed (Feb 14) what
should I do, format my disc ?

please help
thanks

The update is not installed successfully, you receive a message, and the computer restarts
when you try to install an update in Windows Vista
http://support.microsoft.com/kb/949358

See in the article:
MORE INFORMATION
How to avoid this problem
To avoid this problem, install update 937287 separately from all other updates. Install
the update that applies to your version of Windows Vista to enable future updates to be
installed successfully.

Perhaps also contact HP and get some disks.

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Natalia" <> wrote in message
news:37CF78BA-9DFF-46E8-93D5-...
| Can someone help me please ! I cant understand why I have to suffer this
| problem
|
| in support page MS says, you can use 3 solutions
|
| 1. Use Installation CD
| 2. Use restore system
| 3. Use installation CD to write registry
|
| If I dont have CDs cause is OEM (HP-Compaq 500 Laptop), and my restore
| system doesn't go back to the date when this was installed (Feb 14) what
| should I do, format my disc ?
|
| please help
| thanks
|

no, that doesnt solve the problem at all

when I start vista, it says "installing 3 of 3, 0% etc etc"

The 937287 appears listed on windows updates installation but it says
"error", when I try to install it manually from ms support, it says "not
apply for your system" cause some part is already installed (but wrong
installed)

No restore point available before this update was done, no installation cds,
Im asking once again if someone knows how to solve it

thanks

"TaurArian" wrote:

> The update is not installe

d successfully, you receive a message, and the computer restarts
> when you try to install an update in Windows Vista
> http://support.microsoft.com/kb/949358
>
> See in the article:
> MORE INFORMATION
> How to avoid this problem
> To avoid this problem, install update 937287 separately from all other updates. Install
> the update that applies to your version of Windows Vista to enable future updates to be
> installed successfully.
>
> Perhaps also contact HP and get some disks.
>
> --
>
> TaurArian [MVP] 2005-2008 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "Natalia" <> wrote in message
> news:37CF78BA-9DFF-46E8-93D5-...
> | Can someone help me please ! I cant understand why I have to suffer this
> | problem
> |
> | in support page MS says, you can use 3 solutions
> |
> | 1. Use Installation CD
> | 2. Use restore system
> | 3. Use installation CD to write registry
> |
> | If I dont have CDs cause is OEM (HP-Compaq 500 Laptop), and my restore
> | system doesn't go back to the date when this was installed (Feb 14) what
> | should I do, format my disc ?
> |
> | please help
> | thanks
> |
>
>
>

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Natalia" <> wrote in message
news:0CC7DDAD-2B54-4F46-ACD2-...
| no, that doesnt solve the problem at all
|
| when I start vista, it says "installing 3 of 3, 0% etc etc"
|
| The 937287 appears listed on windows updates installation but it says
| "error", when I try to install it manually from ms support, it says "not
| apply for your system" cause some part is already installed (but wrong
| installed)
|
| No restore point available before this update was done, no installation cds,
| Im asking once again if someone knows how to solve it
|
| thanks
|
| "TaurArian" wrote:
|
| > The update is not installe
|
| d successfully, you receive a message, and the computer restarts
| > when you try to install an update in Windows Vista
| > http://support.microsoft.com/kb/949358
| >
| > See in the article:
| > MORE INFORMATION
| > How to avoid this problem
| > To avoid this problem, install update 937287 separately from all other updates.
Install
| > the update that applies to your version of Windows Vista to enable future updates to
be
| > installed successfully.
| >
| > Perhaps also contact HP and get some disks.
| >
| > --
| >
| > TaurArian [MVP] 2005-2008 - Update Services
| > http://taurarian.mvps.org
| > ======================================
| > How to ask a question: http://support.microsoft.com/kb/555375
| > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
| >
| >
| > "Natalia" <> wrote in message
| > news:37CF78BA-9DFF-46E8-93D5-...
| > | Can someone help me please ! I cant understand why I have to suffer this
| > | problem
| > |
| > | in support page MS says, you can use 3 solutions
| > |
| > | 1. Use Installation CD
| > | 2. Use restore system
| > | 3. Use installation CD to write registry
| > |
| > | If I dont have CDs cause is OEM (HP-Compaq 500 Laptop), and my restore
| > | system doesn't go back to the date when this was installed (Feb 14) what
| > | should I do, format my disc ?
| > |
| > | please help
| > | thanks
| > |
| >
| >
| >