How to Fix Error 800737712

After trying a number of the suggested fixes when Vista failed to install
updates and gave me error message 80073712 I came up with a procedure,
modified from other's suggestions, that worked.

1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files

2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml
to c:\windows\winsxs\pending.bak

3. Follow instructions to Reboot the System. When you do you will get a
message on reboot that some system component or functions may not have
connected or a similar message . Just ignore those messages and go to
Internet Explorer and type in
http://download.windowsupdate.com/v7...agent30-86.exe
and when prompted, tell it to run the file. This will manually install
windows update agent. Answer yes when prompted if you want to install this
and ultimately it will tell you to reboot once more.

4. When you reboot it will probably say it is reconfiguring updates. When
done go to IE Tools and click on update and it should install all of the back
updates. Then reboot once more - hold your breath while it goes through the
familiar Reconfiguring Updates Message and eventuallythey will all be
installed (I had 20) and the problem will be solved!

Hope this works on your computer. Best of Luck.

After Posting I noticed I had mis-typed the heading. It is error 80073712
That this fixes. I typed an extra 7 in the original post

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install
> updates and gave me error message 80073712 I came up with a procedure,
> modified from other's suggestions, that worked.
>
> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files
>
> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml
> to c:\windows\winsxs\pending.bak
>
> 3. Follow instructions to Reboot the System. When you do you will get a
> message on reboot that some system component or functions may not have
> connected or a similar message . Just ignore those messages and go to
> Internet Explorer and type in
> http://download.windowsupdate.com/v7...agent30-86.exe
> and when prompted, tell it to run the file. This will manually install
> windows update agent. Answer yes when prompted if you want to install this
> and ultimately it will tell you to reboot once more.
>
> 4. When you reboot it will probably say it is reconfiguring updates. When
> done go to IE Tools and click on update and it should install all of the back
> updates. Then reboot once more - hold your breath while it goes through the
> familiar Reconfiguring Updates Message and eventuallythey will all be
> installed (I had 20) and the problem will be solved!
>
> Hope this works on your computer. Best of Luck.

lbp:
When I go to the link for the update agent, I get the infamous "Page Cannot
Be Found" message. Is your link wrong?

"lbp1126" wrote:

> After Posting I noticed I had mis-typed the heading. It is error 80073712
> That this fixes. I typed an extra 7 in the original post
>
> "lbp1126" wrote:
>
> > After trying a number of the suggested fixes when Vista failed to install
> > updates and gave me error message 80073712 I came up with a procedure,
> > modified from other's suggestions, that worked.
> >
> > 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files
> >
> > 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml
> > to c:\windows\winsxs\pending.bak
> >
> > 3. Follow instructions to Reboot the System. When you do you will get a
> > message on reboot that some system component or functions may not have
> > connected or a similar message . Just ignore those messages and go to
> > Internet Explorer and type in
> > http://download.windowsupdate.com/v7...agent30-86.exe
> > and when prompted, tell it to run the file. This will manually install
> > windows update agent. Answer yes when prompted if you want to install this
> > and ultimately it will tell you to reboot once more.
> >
> > 4. When you reboot it will probably say it is reconfiguring updates. When
> > done go to IE Tools and click on update and it should install all of the back
> > updates. Then reboot once more - hold your breath while it goes through the
> > familiar Reconfiguring Updates Message and eventuallythey will all be
> > installed (I had 20) and the problem will be solved!
> >
> > Hope this works on your computer. Best of Luck.

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install
> updates and gave me error message 80073712 I came up with a procedure,
> modified from other's suggestions, that worked.
>
> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files
>
> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml
> to c:\windows\winsxs\pending.bak
>
> 3. Follow instructions to Reboot the System. When you do you will get a
> message on reboot that some system component or functions may not have
> connected or a similar message . Just ignore those messages and go to
> Internet Explorer and type in
> http://download.windowsupdate.com/v7...agent30-86.exe
> and when prompted, tell it to run the file. This will manually install
> windows update agent. Answer yes when prompted if you want to install this
> and ultimately it will tell you to reboot once more.
>
> 4. When you reboot it will probably say it is reconfiguring updates. When
> done go to IE Tools and click on update and it should install all of the back
> updates. Then reboot once more - hold your breath while it goes through the
> familiar Reconfiguring Updates Message and eventuallythey will all be
> installed (I had 20) and the problem will be solved!
>
> Hope this works on your computer. Best of Luck.

tried that but gipo says the sourse file name is incorrect

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install
> updates and gave me error message 80073712 I came up with a procedure,
> modified from other's suggestions, that worked.
>
> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files
>
> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml
> to c:\windows\winsxs\pending.bak
>
> 3. Follow instructions to Reboot the System. When you do you will get a
> message on reboot that some system component or functions may not have
> connected or a similar message . Just ignore those messages and go to
> Internet Explorer and type in
> http://download.windowsupdate.com/v7...agent30-86.exe
> and when prompted, tell it to run the file. This will manually install
> windows update agent. Answer yes when prompted if you want to install this
> and ultimately it will tell you to reboot once more.
>
> 4. When you reboot it will probably say it is reconfiguring updates. When
> done go to IE Tools and click on update and it should install all of the back
> updates. Then reboot once more - hold your breath while it goes through the
> familiar Reconfiguring Updates Message and eventuallythey will all be
> installed (I had 20) and the problem will be solved!
>
> Hope this works on your computer. Best of Luck.

tried that loads of time still tells me that i have given wrond file name ??

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install
> updates and gave me error message 80073712 I came up with a procedure,
> modified from other's suggestions, that worked.
>
> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files
>
> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml
> to c:\windows\winsxs\pending.bak
>
> 3. Follow instructions to Reboot the System. When you do you will get a
> message on reboot that some system component or functions may not have
> connected or a similar message . Just ignore those messages and go to
> Internet Explorer and type in
> http://download.windowsupdate.com/v7...agent30-86.exe
> and when prompted, tell it to run the file. This will manually install
> windows update agent. Answer yes when prompted if you want to install this
> and ultimately it will tell you to reboot once more.
>
> 4. When you reboot it will probably say it is reconfiguring updates. When
> done go to IE Tools and click on update and it should install all of the back
> updates. Then reboot once more - hold your breath while it goes through the
> familiar Reconfiguring Updates Message and eventuallythey will all be
> installed (I had 20) and the problem will be solved!
>
> Hope this works on your computer. Best of Luck.

i have noticed several others, as well as myself, who do not even have the
pending.xml file in the winsxs folder at all. does anyone know of a solution
for this? I am beginning to think the only fix is to reinstall windows.

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install
> updates and gave me error message 80073712 I came up with a procedure,
> modified from other's suggestions, that worked.
>
> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files
>
> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml
> to c:\windows\winsxs\pending.bak
>
> 3. Follow instructions to Reboot the System. When you do you will get a
> message on reboot that some system component or functions may not have
> connected or a similar message . Just ignore those messages and go to
> Internet Explorer and type in
> http://download.windowsupdate.com/v7...agent30-86.exe
> and when prompted, tell it to run the file. This will manually install
> windows update agent. Answer yes when prompted if you want to install this
> and ultimately it will tell you to reboot once more.
>
> 4. When you reboot it will probably say it is reconfiguring updates. When
> done go to IE Tools and click on update and it should install all of the back
> updates. Then reboot once more - hold your breath while it goes through the
> familiar Reconfiguring Updates Message and eventuallythey will all be
> installed (I had 20) and the problem will be solved!
>
> Hope this works on your computer. Best of Luck.

I too do not have this file on a brand new computer pre-loaded with Vista
Home Premium.

"kearnemj" wrote:

> i have noticed several others, as well as myself, who do not even have the
> pending.xml file in the winsxs folder at all. does anyone know of a solution
> for this? I am beginning to think the only fix is to reinstall windows.
>

Solution to 80073712.

I have set my user as owner of c:\windows\winsxs\pending.xml, gave
modify permission also.

Edited c:\windows\winsxs\pending.xml, cleanup all information (off
course i hade mad a backup first).

After this i have opened windows update and check for new updates.

Some steps you can try and I am sure it will resolve the issue.

1.From admin command prompt type net stop wuauserv and net stop cryptsvc and
then delete the softwaredistribution and catroot2 folder under c:\windows and
c:\windows\system32 respectively.

2.Look for these files under c:\windows\winsxs
Pending.xml and Pending.grl
Take the ownership of these files and delete them.
Along with this also check if you have these values under registry

• PendingXmldentifier
• NextQueueEntryIndex
• AdvancedInstallersNeedResolving

in the location HKLM/Components

If present delete them as well.

3.Run from admin command prompt
reg delete HKLM\COMPONENTS /v StoreDirty

Restart the computer and try updating again.

If issue still remains try these

1.Install WindowsUpdateAgent30-x86.exe
from
http://download.windowsupdate.com/v7...gent30-x86.exe
save to the desktop, and run from an elevated command prompt, adding
/wuforce to the end of the command


2.Uninstall any antivirus or firewall software.

3.try running sfc scan in the WinRE ( sfc /scannow /offbootdir=C:\
/offwindir=C:\windows )

All the Best!!
"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install
> updates and gave me error message 80073712 I came up with a procedure,
> modified from other's suggestions, that worked.
>
> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files
>
> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml
> to c:\windows\winsxs\pending.bak
>
> 3. Follow instructions to Reboot the System. When you do you will get a
> message on reboot that some system component or functions may not have
> connected or a similar message . Just ignore those messages and go to
> Internet Explorer and type in
> http://download.windowsupdate.com/v7...agent30-86.exe
> and when prompted, tell it to run the file. This will manually install
> windows update agent. Answer yes when prompted if you want to install this
> and ultimately it will tell you to reboot once more.
>
> 4. When you reboot it will probably say it is reconfiguring updates. When
> done go to IE Tools and click on update and it should install all of the back
> updates. Then reboot once more - hold your breath while it goes through the
> familiar Reconfiguring Updates Message and eventuallythey will all be
> installed (I had 20) and the problem will be solved!
>
> Hope this works on your computer. Best of Luck.