a fix without having to re-install Vista?

Hi,

Cutting a long story short... purchased MS Flight Sim X - will not install -
phoned MS tech support who took control of my machine only to be told that
there is a problem with my ntdll.dll (possibly corrupt) yet this is the only
time I have had any problem. Tech guy advised re-installing vista. I really
do not
want to have to do that!

Can anyone think of a less sledgehammer-like approach to solving the
problem?

I have tried replacing my ntdll.dll with one from the recovery partition (an
earlier date-stamp was on it), uninstalling FSX and then re-installing but I
got exactly the same crash!

Any thoughts gratefully appreciated.

Below is the crash information:

Jim

---------------------------------------------

Product
Microsoft Flight Simulator®

Problem
Stopped working

Date
30/09/2009 17:56

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: fsx.exe
Application Version: 10.0.60905.0
Application Timestamp: 44fd0a92
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0150004
Exception Offset: 00009cac
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Extra information about the problem
Bucket ID: 821373584

Could be a video driver. Whats the machine brand and model number?


--
CrucialHoax

"CrucialHoax" <> wrote in message
news:...
>
> Could be a video driver. Whats the machine brand and model number?
>
>
> --
> CrucialHoax

It's a Dell Inspiron 530...

Thanks for your response

Jim

Hi Bill,

Thank you for taking the time to respond.

It's not possible to do what you suggest as the error (or crash rather)
occurs during the actual installation of the game - right at the very end in
fact, so I have no control over what happens.

Thanks and best wishes,

Jim






Try setting the compatibility to an earlier version of Windows.

Bill

Hi again Bill....

Do you think that if a wait a little while and download and install the new
Windows 7, that may solve the issue?

Jim

------------------------


Try setting the compatibility to an earlier version of Windows.

Bill

This is the exception code you have. SxS means side by side assembly.

//
// MessageId: STATUS_SXS_ASSEMBLY_NOT_FOUND
//
// MessageText:
//
// The referenced assembly is not installed on your system.
//
#define STATUS_SXS_ASSEMBLY_NOT_FOUND ((NTSTATUS)0xC0150004L)


--
..
--
"jarsek" <> wrote in message
news:374DA35F-7A44-45E4-B80A-...
> Hi,
>
> Cutting a long story short... purchased MS Flight Sim X - will not
> install -
> phoned MS tech support who took control of my machine only to be told that
> there is a problem with my ntdll.dll (possibly corrupt) yet this is the
> only
> time I have had any problem. Tech guy advised re-installing vista. I
> really do not
> want to have to do that!
>
> Can anyone think of a less sledgehammer-like approach to solving the
> problem?
>
> I have tried replacing my ntdll.dll with one from the recovery partition
> (an earlier date-stamp was on it), uninstalling FSX and then re-installing
> but I got exactly the same crash!
>
> Any thoughts gratefully appreciated.
>
> Below is the crash information:
>
> Jim
>
> ---------------------------------------------
>
> Product
> Microsoft Flight Simulator®
>
> Problem
> Stopped working
>
> Date
> 30/09/2009 17:56
>
> Status
> Report Sent
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: fsx.exe
> Application Version: 10.0.60905.0
> Application Timestamp: 44fd0a92
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0150004
> Exception Offset: 00009cac
> OS Version: 6.0.6002.2.2.0.768.3
> Locale ID: 2057
> Additional Information 1: 9d13
> Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
> Additional Information 3: 9d13
> Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
>
> Extra information about the problem
> Bucket ID: 821373584

PS Yours is the only report on the internet of such an error. Contact MS
Support for Flight Sim.

--
..
--
<.> wrote in message news:%...
> This is the exception code you have. SxS means side by side assembly.
>
> //
> // MessageId: STATUS_SXS_ASSEMBLY_NOT_FOUND
> //
> // MessageText:
> //
> // The referenced assembly is not installed on your system.
> //
> #define STATUS_SXS_ASSEMBLY_NOT_FOUND ((NTSTATUS)0xC0150004L)
>
>
> --
> .
> --
> "jarsek" <> wrote in message
> news:374DA35F-7A44-45E4-B80A-...
>> Hi,
>>
>> Cutting a long story short... purchased MS Flight Sim X - will not
>> install -
>> phoned MS tech support who took control of my machine only to be told
>> that
>> there is a problem with my ntdll.dll (possibly corrupt) yet this is the
>> only
>> time I have had any problem. Tech guy advised re-installing vista. I
>> really do not
>> want to have to do that!
>>
>> Can anyone think of a less sledgehammer-like approach to solving the
>> problem?
>>
>> I have tried replacing my ntdll.dll with one from the recovery partition
>> (an earlier date-stamp was on it), uninstalling FSX and then
>> re-installing but I got exactly the same crash!
>>
>> Any thoughts gratefully appreciated.
>>
>> Below is the crash information:
>>
>> Jim
>>
>> ---------------------------------------------
>>
>> Product
>> Microsoft Flight Simulator®
>>
>> Problem
>> Stopped working
>>
>> Date
>> 30/09/2009 17:56
>>
>> Status
>> Report Sent
>>
>> Problem signature
>> Problem Event Name: APPCRASH
>> Application Name: fsx.exe
>> Application Version: 10.0.60905.0
>> Application Timestamp: 44fd0a92
>> Fault Module Name: ntdll.dll
>> Fault Module Version: 6.0.6001.18000
>> Fault Module Timestamp: 4791a7a6
>> Exception Code: c0150004
>> Exception Offset: 00009cac
>> OS Version: 6.0.6002.2.2.0.768.3
>> Locale ID: 2057
>> Additional Information 1: 9d13
>> Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
>> Additional Information 3: 9d13
>> Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
>>
>> Extra information about the problem
>> Bucket ID: 821373584
>

Hey "dot"

How do I contact MS Support for Flight Sim (specifically)?

Thanks for your input - very much appreciated

Jim


<.> wrote in message news:...
> PS Yours is the only report on the internet of such an error. Contact MS
> Support for Flight Sim.
>
> --
> .
> --
> <.> wrote in message news:%...
>> This is the exception code you have. SxS means side by side assembly.
>>
>> //
>> // MessageId: STATUS_SXS_ASSEMBLY_NOT_FOUND
>> //
>> // MessageText:
>> //
>> // The referenced assembly is not installed on your system.
>> //
>> #define STATUS_SXS_ASSEMBLY_NOT_FOUND ((NTSTATUS)0xC0150004L)
>>
>>

http://support.microsoft.com/?pr=gms
Scroll to bottom of page
--
..
--
"jarsek" <> wrote in message
news:5A73C13F-D800-4BFF-89DB-...
> Hey "dot"
>
> How do I contact MS Support for Flight Sim (specifically)?
>
> Thanks for your input - very much appreciated
>
> Jim
>
>
> <.> wrote in message news:...
>> PS Yours is the only report on the internet of such an error. Contact MS
>> Support for Flight Sim.
>>
>> --
>> .
>> --
>> <.> wrote in message news:%...
>>> This is the exception code you have. SxS means side by side assembly.
>>>
>>> //
>>> // MessageId: STATUS_SXS_ASSEMBLY_NOT_FOUND
>>> //
>>> // MessageText:
>>> //
>>> // The referenced assembly is not installed on your system.
>>> //
>>> #define STATUS_SXS_ASSEMBLY_NOT_FOUND ((NTSTATUS)0xC0150004L)
>>>
>>>
>

Are you running 32bit or 64bit vista?


--
CrucialHoax