Fixing "Command Failed to Execute" on attachments

I see lots and lots of discussions. This is EASY to fix.

I have Vista & IE8, BTW.

click on Start (or the circle thingy for Vista), All Programs and right
click Windows Mail (under All Programs, not on the start menu). Select
Properties.

The value "Start in:" is set to %UserProfile%. This does not work because
opening an attachment cannot save the attachment to a temporary file on that
folder.

I changed it to "%UserProfile%\Local Settings\Temp" and that fixes the
problem.

You can also just clear the field "Start in:" (remove the value) and that
fixes it also.

Enjoy.

Dave

davidh1 wrote:

> I see lots and lots of discussions. This is EASY to fix.
>
> I have Vista & IE8, BTW.
>
> click on Start (or the circle thingy for Vista), All Programs and
> right click Windows Mail (under All Programs, not on the start menu).
> Select Properties.
>
> The value "Start in:" is set to %UserProfile%. This does not work
> because opening an attachment cannot save the attachment to a
> temporary file on that folder.
>
> I changed it to "%UserProfile%\Local Settings\Temp" and that fixes the
> problem.
>
> You can also just clear the field "Start in:" (remove the value) and
> that fixes it also.

Thanks for sharing your findings.

I had posted this recipe for a workaround rather often. And Gary
meanwhile includes it with his standard suggestions.

As to my experience this does not really cure the problems. It only
*reduces* them. With all my tests JPG- and TXT-attachments still can not
be opened.
Sometimes it works with these file types initially but after a while the
problem is back.

How do the latter file types behave on your system?

Rainald

Hi Rainald,

Thanks for the note! Perhaps someone can capture the events that occur (when
opening mail attachments) using Process Monitor and post the log file
online.

http://technet.microsoft.com/en-us/s.../bb896645.aspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
------------------------------------------------------------------------------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
------------------------------------------------------------------------------


"Rainald Taesler" <> wrote in message
news:...
> davidh1 wrote:
>
>> I see lots and lots of discussions. This is EASY to fix.
>>
>> I have Vista & IE8, BTW.
>>
>> click on Start (or the circle thingy for Vista), All Programs and
>> right click Windows Mail (under All Programs, not on the start menu).
>> Select Properties.
>>
>> The value "Start in:" is set to %UserProfile%. This does not work
>> because opening an attachment cannot save the attachment to a
>> temporary file on that folder.
>>
>> I changed it to "%UserProfile%\Local Settings\Temp" and that fixes the
>> problem.
>>
>> You can also just clear the field "Start in:" (remove the value) and
>> that fixes it also.
>
> Thanks for sharing your findings.
>
> I had posted this recipe for a workaround rather often. And Gary
> meanwhile includes it with his standard suggestions.
>
> As to my experience this does not really cure the problems. It only
> *reduces* them. With all my tests JPG- and TXT-attachments still can not
> be opened.
> Sometimes it works with these file types initially but after a while the
> problem is back.
>
> How do the latter file types behave on your system?
>
> Rainald
>
>

Hi Ramesh,
thank you so much for jumping in!
It would be really nice if you might help on getting closer.

I often thought that it would be necessary to monitor what's going on
and store the info in a logfile. Unfortunately this is above my head.

I've been having Procmon on my system for quite a while but never
managed to make use of it.
I just started it on my test-machine but I do not see where to start
:-( :-(

Thanks again and regards

Rainald


Ramesh Srinivasan, MS-MVP wrote:

> Hi Rainald,
>
> Thanks for the note! Perhaps someone can capture the events that
> occur (when opening mail attachments) using Process Monitor and post
> the log file online.
>
> http://technet.microsoft.com/en-us/s.../bb896645.aspx
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
> ----------------------------------------------------------------------
--------
> Supporting Windows® 7, Vista & XP http://www.winhelponline.com
> ----------------------------------------------------------------------
--------
>
>
> "Rainald Taesler" <> wrote in message
> news:...
>> davidh1 wrote:
>>
>>> I see lots and lots of discussions. This is EASY to fix.
>>>
>>> I have Vista & IE8, BTW.
>>>
>>> click on Start (or the circle thingy for Vista), All Programs and
>>> right click Windows Mail (under All Programs, not on the start
>>> menu). Select Properties.
>>>
>>> The value "Start in:" is set to %UserProfile%. This does not work
>>> because opening an attachment cannot save the attachment to a
>>> temporary file on that folder.
>>>
>>> I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
>>> the problem.
>>>
>>> You can also just clear the field "Start in:" (remove the value) and
>>> that fixes it also.
>>
>> Thanks for sharing your findings.
>>
>> I had posted this recipe for a workaround rather often. And Gary
>> meanwhile includes it with his standard suggestions.
>>
>> As to my experience this does not really cure the problems. It only
>> *reduces* them. With all my tests JPG- and TXT-attachments still can
>> not be opened.
>> Sometimes it works with these file types initially but after a while
>> the problem is back.
>>
>> How do the latter file types behave on your system?
>>
>> Rainald

Hi
I have the same problem.But maybe this can help .
When i Start Mail from the Email-icon,I cant open attatchements.
When I do it from the all programs tab (and declare my trust)-then I can.
Regards
CBS



"Rainald Taesler" wrote:

> Hi Ramesh,
> thank you so much for jumping in!
> It would be really nice if you might help on getting closer.
>
> I often thought that it would be necessary to monitor what's going on
> and store the info in a logfile. Unfortunately this is above my head.
>
> I've been having Procmon on my system for quite a while but never
> managed to make use of it.
> I just started it on my test-machine but I do not see where to start
> :-( :-(
>
> Thanks again and regards
>
> Rainald
>
>
> Ramesh Srinivasan, MS-MVP wrote:
>
> > Hi Rainald,
> >
> > Thanks for the note! Perhaps someone can capture the events that
> > occur (when opening mail attachments) using Process Monitor and post
> > the log file online.
> >
> > http://technet.microsoft.com/en-us/s.../bb896645.aspx
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
> > ----------------------------------------------------------------------
> --------
> > Supporting Windows® 7, Vista & XP http://www.winhelponline.com
> > ----------------------------------------------------------------------
> --------
> >
> >
> > "Rainald Taesler" <> wrote in message
> > news:...
> >> davidh1 wrote:
> >>
> >>> I see lots and lots of discussions. This is EASY to fix.
> >>>
> >>> I have Vista & IE8, BTW.
> >>>
> >>> click on Start (or the circle thingy for Vista), All Programs and
> >>> right click Windows Mail (under All Programs, not on the start
> >>> menu). Select Properties.
> >>>
> >>> The value "Start in:" is set to %UserProfile%. This does not work
> >>> because opening an attachment cannot save the attachment to a
> >>> temporary file on that folder.
> >>>
> >>> I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
> >>> the problem.
> >>>
> >>> You can also just clear the field "Start in:" (remove the value) and
> >>> that fixes it also.
> >>
> >> Thanks for sharing your findings.
> >>
> >> I had posted this recipe for a workaround rather often. And Gary
> >> meanwhile includes it with his standard suggestions.
> >>
> >> As to my experience this does not really cure the problems. It only
> >> *reduces* them. With all my tests JPG- and TXT-attachments still can
> >> not be opened.
> >> Sometimes it works with these file types initially but after a while
> >> the problem is back.
> >>
> >> How do the latter file types behave on your system?
> >>
> >> Rainald
>
>
>

CBS wrote:

> I have the same problem.But maybe this can help .
> When i Start Mail from the Email-icon,I cant open attatchements.
> When I do it from the all programs tab (and declare my trust)-then I
can.

Thanks for the suggestion.
As to my experience changing the way if starting WinMail does not really
help to cure the problem, however. It only reduces it to JPG and TXT
files.

Did you try to open attachments of these types?

Apart: What do you mean by "start ... from the Email-icon"?
Which icon? Where?

And what do you mean by "the all programs tab"?
Which tab? Where?

Rainald

That's a known issue that is affecting some who installed IE8.
One workaround is to uninstall IE8, which reverts you back to IE7.
Also, you can always save the attachment, then open it outside of
Windows Mail.
--
Gary VanderMolen, MS-MVP (Mail)


"CBS" <> wrote in message news:165DFD65-748E-4C07-B13A-...
>
> Hi
> I have the same problem.But maybe this can help .
> When i Start Mail from the Email-icon,I cant open attatchements.
> When I do it from the all programs tab (and declare my trust)-then I can.
> Regards
> CBS
>
>
>
> "Rainald Taesler" wrote:
>
>> Hi Ramesh,
>> thank you so much for jumping in!
>> It would be really nice if you might help on getting closer.
>>
>> I often thought that it would be necessary to monitor what's going on
>> and store the info in a logfile. Unfortunately this is above my head.
>>
>> I've been having Procmon on my system for quite a while but never
>> managed to make use of it.
>> I just started it on my test-machine but I do not see where to start
>> :-( :-(
>>
>> Thanks again and regards
>>
>> Rainald
>>
>>
>> Ramesh Srinivasan, MS-MVP wrote:
>>
>> > Hi Rainald,
>> >
>> > Thanks for the note! Perhaps someone can capture the events that
>> > occur (when opening mail attachments) using Process Monitor and post
>> > the log file online.
>> >
>> > http://technet.microsoft.com/en-us/s.../bb896645.aspx
>> >
>> > --
>> > Regards,
>> >
>> > Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
>> > ----------------------------------------------------------------------
>> --------
>> > Supporting Windows® 7, Vista & XP http://www.winhelponline.com
>> > ----------------------------------------------------------------------
>> --------
>> >
>> >
>> > "Rainald Taesler" <> wrote in message
>> > news:...
>> >> davidh1 wrote:
>> >>
>> >>> I see lots and lots of discussions. This is EASY to fix.
>> >>>
>> >>> I have Vista & IE8, BTW.
>> >>>
>> >>> click on Start (or the circle thingy for Vista), All Programs and
>> >>> right click Windows Mail (under All Programs, not on the start
>> >>> menu). Select Properties.
>> >>>
>> >>> The value "Start in:" is set to %UserProfile%. This does not work
>> >>> because opening an attachment cannot save the attachment to a
>> >>> temporary file on that folder.
>> >>>
>> >>> I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
>> >>> the problem.
>> >>>
>> >>> You can also just clear the field "Start in:" (remove the value) and
>> >>> that fixes it also.
>> >>
>> >> Thanks for sharing your findings.
>> >>
>> >> I had posted this recipe for a workaround rather often. And Gary
>> >> meanwhile includes it with his standard suggestions.
>> >>
>> >> As to my experience this does not really cure the problems. It only
>> >> *reduces* them. With all my tests JPG- and TXT-attachments still can
>> >> not be opened.
>> >> Sometimes it works with these file types initially but after a while
>> >> the problem is back.
>> >>
>> >> How do the latter file types behave on your system?
>> >>
>> >> Rainald
>>
>>
>>

"davidh1" wrote:

> I see lots and lots of discussions. This is EASY to fix.
>
> I have Vista & IE8, BTW.
>
> click on Start (or the circle thingy for Vista), All Programs and right
> click Windows Mail (under All Programs, not on the start menu). Select
> Properties.
>
> The value "Start in:" is set to %UserProfile%. This does not work because
> opening an attachment cannot save the attachment to a temporary file on that
> folder.
>
> I changed it to "%UserProfile%\Local Settings\Temp" and that fixes the
> problem.
>
> You can also just clear the field "Start in:" (remove the value) and that
> fixes it also.
>
> Enjoy.
>
> Dave

Uninstalling IE8 is not a work around. It is giving up. :-)

After I removed the "Start In" value from the link, I dragged a copy of the
shortcut to my quick launch which is where I start my e-mail client from. If
I click on that shortcut to start my client, MOST of the time the problem
does not occur. Ocassionaly I'll try to open an attachment and get no
response and I just close the client and re-launch it and the problem goes
away.

So it's not a permanent solution, but better than saving the attachment to
disk and then opening it.

Dave

"Gary VanderMolen" wrote:

> That's a known issue that is affecting some who installed IE8.
> One workaround is to uninstall IE8, which reverts you back to IE7.
> Also, you can always save the attachment, then open it outside of
> Windows Mail.
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "CBS" <> wrote in message news:165DFD65-748E-4C07-B13A-...
> >
> > Hi
> > I have the same problem.But maybe this can help .
> > When i Start Mail from the Email-icon,I cant open attatchements.
> > When I do it from the all programs tab (and declare my trust)-then I can.
> > Regards
> > CBS
> >
> >
> >
> > "Rainald Taesler" wrote:
> >
> >> Hi Ramesh,
> >> thank you so much for jumping in!
> >> It would be really nice if you might help on getting closer.
> >>
> >> I often thought that it would be necessary to monitor what's going on
> >> and store the info in a logfile. Unfortunately this is above my head.
> >>
> >> I've been having Procmon on my system for quite a while but never
> >> managed to make use of it.
> >> I just started it on my test-machine but I do not see where to start
> >> :-( :-(
> >>
> >> Thanks again and regards
> >>
> >> Rainald
> >>
> >>
> >> Ramesh Srinivasan, MS-MVP wrote:
> >>
> >> > Hi Rainald,
> >> >
> >> > Thanks for the note! Perhaps someone can capture the events that
> >> > occur (when opening mail attachments) using Process Monitor and post
> >> > the log file online.
> >> >
> >> > http://technet.microsoft.com/en-us/s.../bb896645.aspx
> >> >
> >> > --
> >> > Regards,
> >> >
> >> > Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
> >> > ----------------------------------------------------------------------
> >> --------
> >> > Supporting Windows® 7, Vista & XP http://www.winhelponline.com
> >> > ----------------------------------------------------------------------
> >> --------
> >> >
> >> >
> >> > "Rainald Taesler" <> wrote in message
> >> > news:...
> >> >> davidh1 wrote:
> >> >>
> >> >>> I see lots and lots of discussions. This is EASY to fix.
> >> >>>
> >> >>> I have Vista & IE8, BTW.
> >> >>>
> >> >>> click on Start (or the circle thingy for Vista), All Programs and
> >> >>> right click Windows Mail (under All Programs, not on the start
> >> >>> menu). Select Properties.
> >> >>>
> >> >>> The value "Start in:" is set to %UserProfile%. This does not work
> >> >>> because opening an attachment cannot save the attachment to a
> >> >>> temporary file on that folder.
> >> >>>
> >> >>> I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
> >> >>> the problem.
> >> >>>
> >> >>> You can also just clear the field "Start in:" (remove the value) and
> >> >>> that fixes it also.
> >> >>
> >> >> Thanks for sharing your findings.
> >> >>
> >> >> I had posted this recipe for a workaround rather often. And Gary
> >> >> meanwhile includes it with his standard suggestions.
> >> >>
> >> >> As to my experience this does not really cure the problems. It only
> >> >> *reduces* them. With all my tests JPG- and TXT-attachments still can
> >> >> not be opened.
> >> >> Sometimes it works with these file types initially but after a while
> >> >> the problem is back.
> >> >>
> >> >> How do the latter file types behave on your system?
> >> >>
> >> >> Rainald
> >>
> >>
> >>
>

Hallo stranger,
pls be so kind as to change the user name to your real name.
And pls write what you want to say in the *body* if the message in the
editor.

As to my experience changing the path will help with most types of
files.

But the bug will keep crawling in sooner or later and block JPG and TXT
attachments.

It would be nice if you would test with these files and report back.

Rainald


This fix worked...many thanks!!! schrieb:

> "davidh1" wrote:
>
>> I see lots and lots of discussions. This is EASY to fix.
>>
>> I have Vista & IE8, BTW.
>>
>> click on Start (or the circle thingy for Vista), All Programs and
>> right click Windows Mail (under All Programs, not on the start
>> menu). Select Properties.
>>
>> The value "Start in:" is set to %UserProfile%. This does not work
>> because opening an attachment cannot save the attachment to a
>> temporary file on that folder.
>>
>> I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
>> the problem.
>>
>> You can also just clear the field "Start in:" (remove the value) and
>> that fixes it also.
>>
>> Enjoy.
>>
>> Dave