The following updates not installed...

I haven't been able to Windows Update since mid Nov. Every time I turn on my
computer, I have the Yellow Exclamation Shield on the bottom left corner
telling me I have updates. I click it and it downloads the updates. When I
turn off the computer, I select the option of finish installing before fully
turn off.

The next day when I turn on my computer, the same updates appear. It just
wouldn't install. (I've gone thru this cycle for more than 10 times.)

I have tried updating via the windows update webpage, I'm prompted with
"Windows Genuine Advantage Validation Tool (KB892130)" - But this also does
not install. I got "Error Code: 0x8007F01F". I have tried turning off my
Antivirus before installing - it still doesn't work. HELP!

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup.

Can you tell us what updates are failing to install each time?

0x8007F01f STR_ADD_REGISTRY_FAILED Failed to add registry entry.

Translation: Something's blocking Windows Update from making necessary
changes to the Registry. 9 times out of 10, this points to "real-time
protection" by an anti-virus application, an anti-spyware application,
and/or a third-party firewall; otherwise, a hijackware infection may be the
guilty party.

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

McBunnzie wrote:
> I haven't been able to Windows Update since mid Nov. Every time I turn on
> my
> computer, I have the Yellow Exclamation Shield on the bottom left corner
> telling me I have updates. I click it and it downloads the updates. When I
> turn off the computer, I select the option of finish installing before
> fully
> turn off.
>
> The next day when I turn on my computer, the same updates appear. It just
> wouldn't install. (I've gone thru this cycle for more than 10 times.)
>
> I have tried updating via the windows update webpage, I'm prompted with
> "Windows Genuine Advantage Validation Tool (KB892130)" - But this also
> does
> not install. I got "Error Code: 0x8007F01F". I have tried turning off my
> Antivirus before installing - it still doesn't work. HELP!

McBunnzie wrote:
> I haven't been able to Windows Update since mid Nov. Every time I
> turn on my computer, I have the Yellow Exclamation Shield on the
> bottom left corner telling me I have updates. I click it and it
> downloads the updates. When I turn off the computer, I select the
> option of finish installing before fully turn off.
>
> The next day when I turn on my computer, the same updates appear.
> It just wouldn't install. (I've gone thru this cycle for more than
> 10 times.)
>
> I have tried updating via the windows update webpage, I'm prompted
> with "Windows Genuine Advantage Validation Tool (KB892130)" - But
> this also does not install. I got "Error Code: 0x8007F01F". I have
> tried turning off my Antivirus before installing - it still doesn't
> work. HELP!

Surprisingly - although I have a 99% of being correct from deductive
reasoning - you never mentioned that you are using Windows XP. Given that -
I have a slim chance of guessing what version/flavor of Windows XP you are
running or what service pack level you happen to be at. Also - you left out
what you did prior to noticing this(what changed? Did you install a large
update like Service Pack 3?)

Anywone - basing it solely off what you have given me and my possibly
incorrect (but probably not) guess that you have Windows XP...

First thing to try:
As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.


Second thing to try:
http://www.codeplex.com/aureset


Third thing to try:
Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot will be needed.

- Download/Install Windows Update v3.
http://go.microsoft.com/fwlink/?LinkID=91237
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)

- Reboot.
- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.


Usually - method one from the first suggestion fixes the issue.
Sometimes they have to proceed to method two from the first suggestion.

Less seldom - but it does happen - only the tool from the second suggestion
will work - although the first suggestion is contained within the second in
many ways (as well as some of the third.)

And the third suggestion is there because before there was a suggestion (1)
and a suggestion (2) - the third was the best bet and worked in most cases.

Let us know!

If all those fail - it is entirely probable (given my assumptions have been
correct so far) that you have spyware/adware/malware or some sort of
trojan/virus/worm. You should run SuperAntiSpyware and MalwareBytes as a
follow-up.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Dear Shenan,

Thank you for your reply.

Sorry for not providing enough info - I'm using Windows XP Professional
Version 2002, SP 3.

I've tried the first and second suggestions but it seems to not fix the
problem. As for the 3rd suggestion, it looked a little too technical for me,
and I'm afraid it'll do some "irreversable damage" if I don't carry it out
right.

But in detail, this is what's happening:
1. I go to http://www.update.microsoft.com

2. I click "Custom", actually, i've also clicked "Express".

3. And I get "Software Upgrade for Some Windows Component Required... To use
Microsoft Update, you must first install the latest version of some Window's
component. This will allow your computer to work with these new features on
the site...."
In the details section it says: "Windows Genuine Advantage Validation Tool
(KB892130)... (Downloaded; ready to install)"

4. Then I click "Download and Install Now"

5. Installing Updates Pops up, after initiallising the set up, about 5
seconds later, I get "The following updates were not installed: Windows
Genuine Advantage Validation Tool (KB892130)

** I have also SuperAntiSpyware and Malwarebytes and cleared any possible
threats from my computer and I currently have AVG antivirus installed and
running. **

I hope I’ve provided enough information. Thanks again for your help.

Elaine

Shenan Stanley" wrote:

> McBunnzie wrote:
> > I haven't been able to Windows Update since mid Nov. Every time I
> > turn on my computer, I have the Yellow Exclamation Shield on the
> > bottom left corner telling me I have updates. I click it and it
> > downloads the updates. When I turn off the computer, I select the
> > option of finish installing before fully turn off.
> >
> > The next day when I turn on my computer, the same updates appear.
> > It just wouldn't install. (I've gone thru this cycle for more than
> > 10 times.)
> >
> > I have tried updating via the windows update webpage, I'm prompted
> > with "Windows Genuine Advantage Validation Tool (KB892130)" - But
> > this also does not install. I got "Error Code: 0x8007F01F". I have
> > tried turning off my Antivirus before installing - it still doesn't
> > work. HELP!
>
> Surprisingly - although I have a 99% of being correct from deductive
> reasoning - you never mentioned that you are using Windows XP. Given that -
> I have a slim chance of guessing what version/flavor of Windows XP you are
> running or what service pack level you happen to be at. Also - you left out
> what you did prior to noticing this(what changed? Did you install a large
> update like Service Pack 3?)
>
> Anywone - basing it solely off what you have given me and my possibly
> incorrect (but probably not) guess that you have Windows XP...
>
> First thing to try:
> As many will tell you - ignore the title and symptoms listed in the article
> referred to. Do method 1 and 2 and see if it fixes your issue whether or
> not you repaired anything.
>
> http://support.microsoft.com/kb/943144
> Try method 1 and try to update*.
> If fails - try method 2 and try to update*.
>
> *try to update:
> - Visit http://windowsupdate.microsoft.com/
> - If it asks you to install anything before you see a selection of "Custom"
> or "Express" - do so.
> - Once you see the "Custom" or "Express" selection, choose "Custom".
> - Scan for updates.
> - When it lists what it finds - install the critical ones.
> - You are generally safe doing the Optional Software Updates. I suggest
> avoiding the Optional Hardware Updates completely.
>
>
> Second thing to try:
> http://www.codeplex.com/aureset
>
>
> Third thing to try:
> Get Dial-a-Fix:
> http://wiki.djlizard.net/Dial-a-fix
>
> Use its options to fix:
> - Windows Installer
> - Windows Update
> - All the Registration Center options.
>
> Turn off the "Empty System32\Catroot 2"
> Do NOT do "Flush SoftwareDistribution".
>
> Then click "GO" and wait until it is done... Reboot will be needed.
>
> - Download/Install Windows Update v3.
> http://go.microsoft.com/fwlink/?LinkID=91237
> (You *may* need to install it using the command line switch "/wuforce"
> right after the reboot - immediately after logging in.)
>
> - Reboot.
> - Visit http://windowsupdate.microsoft.com/ and scan for/install updates.
>
>
> Usually - method one from the first suggestion fixes the issue.
> Sometimes they have to proceed to method two from the first suggestion.
>
> Less seldom - but it does happen - only the tool from the second suggestion
> will work - although the first suggestion is contained within the second in
> many ways (as well as some of the third.)
>
> And the third suggestion is there because before there was a suggestion (1)
> and a suggestion (2) - the third was the best bet and worked in most cases.
>
> Let us know!
>
> If all those fail - it is entirely probable (given my assumptions have been
> correct so far) that you have spyware/adware/malware or some sort of
> trojan/virus/worm. You should run SuperAntiSpyware and MalwareBytes as a
> follow-up.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>