The following updates were not installed - (KB892130)

Recently purchased a brand new PC (Packard Bell). But since I have received
the below listed message

"The following updates were not installed
Windows Genuine Advantage Validation Tool (KB892130)"

I have been unable to download this or any subsequent updates. Any ideas
(I'm a complete novice).

Many Thanks

REVELATION

The problem relates to Norton and its removal. Follow this link. Worked
wonders for me.

http://www.microsoft.com/communities...xp=&sloc=en-us

On Thu, 14 Jul 2005 07:09:53 -0700, "Justin H." <> wrotc:

>Justin H. wrote:

>In the end, I'm not sure which of the two procedures did it, but here
>they are. In an attempt to fix search, I did the following:
>
>regsvr32 oleaut32.dll
>regsvr32 jscript.dll
>regsvr32 vbscript.dll
>regsvr32 msxml.dll
>
>And in an attempt to fix possible problems with security providers I
>also did the following:
>
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll


Not my fix but it all works great now.

"Beano" wrote:

> Recently purchased a brand new PC (Packard Bell). But since I have received
> the below listed message
>
> "The following updates were not installed
> Windows Genuine Advantage Validation Tool (KB892130)"
>
> I have been unable to download this or any subsequent updates. Any ideas
> (I'm a complete novice).
>
> Many Thanks

"Beano" <> wrote in message
news:B4AF0984-20D1-4555-81BC-...
> REVELATION
>
> The problem relates to Norton and its removal. Follow this link. Worked
> wonders for me.
>
> http://www.microsoft.com/communities...xp=&sloc=en-us


Beano,

This was your search not the page you found from it.

Use the CopyURL tool to get the URL of a particular message.
At one time that only worked from messages which were open
from the full list, not from searches but recently it seems that that
problem may have been fixed. I'm going to continue doublechecking
any links I get from a search list though because I was burned before
*with* the CopyURL tool from a search results page.

Without additional hints the link you provided lacks value.
For example, even when I add Norton to your search criteria
and filter on Answered Questions it still seems unlikely that
I am finding what you found.

Ah. It's Sheisty's discovery of Justin H.'s repair procedure
(presumably after damage caused by Norton's SymNRT.exe?)

http://www.microsoft.com/communities...9c3&sloc=en-us

(web interface search for
0x80246008 norton
- Show: Threads with helpful posts
)


FYI

Robert Aldwinckle
---


>
> On Thu, 14 Jul 2005 07:09:53 -0700, "Justin H." <> wrotc:
>
>>Justin H. wrote:
>
>>In the end, I'm not sure which of the two procedures did it, but here
>>they are. In an attempt to fix search, I did the following:
>>
>>regsvr32 oleaut32.dll
>>regsvr32 jscript.dll
>>regsvr32 vbscript.dll
>>regsvr32 msxml.dll
>>
>>And in an attempt to fix possible problems with security providers I
>>also did the following:
>>
>>regsvr32 softpub.dll
>>regsvr32 wintrust.dll
>>regsvr32 initpki.dll
>
>
> Not my fix but it all works great now.
>
> "Beano" wrote:
>
>> Recently purchased a brand new PC (Packard Bell). But since I have received
>> the below listed message
>>
>> "The following updates were not installed
>> Windows Genuine Advantage Validation Tool (KB892130)"
>>
>> I have been unable to download this or any subsequent updates. Any ideas
>> (I'm a complete novice).
>>
>> Many Thanks

This works for me 2... Thanx... ;-)

"Beano" wrote:

> REVELATION
>
> The problem relates to Norton and its removal. Follow this link. Worked
> wonders for me.
>
> http://www.microsoft.com/communities...xp=&sloc=en-us
>
> On Thu, 14 Jul 2005 07:09:53 -0700, "Justin H." <> wrotc:
>
> >Justin H. wrote:
>
> >In the end, I'm not sure which of the two procedures did it, but here
> >they are. In an attempt to fix search, I did the following:
> >
> >regsvr32 oleaut32.dll
> >regsvr32 jscript.dll
> >regsvr32 vbscript.dll
> >regsvr32 msxml.dll
> >
> >And in an attempt to fix possible problems with security providers I
> >also did the following:
> >
> >regsvr32 softpub.dll
> >regsvr32 wintrust.dll
> >regsvr32 initpki.dll
>
>
> Not my fix but it all works great now.
>
> "Beano" wrote:
>
> > Recently purchased a brand new PC (Packard Bell). But since I have received
> > the below listed message
> >
> > "The following updates were not installed
> > Windows Genuine Advantage Validation Tool (KB892130)"
> >
> > I have been unable to download this or any subsequent updates. Any ideas
> > (I'm a complete novice).
> >
> > Many Thanks

Microsoft Solution provided by another User:

If the WGA issue occurred when the Windows system has been activated, it was
likely caused by one of
the following factors:

1. A security program running background prevents the validation tool from
running properly.
2. The WGA engine was not installed or running properly.

We can take the following steps and see if the issue can be resolved.

Step 1: Disable the security programs temporarily
==========================
The following programs can prevent the validation tool from running
properly. I suggest we disable
them temporarily to test the issue:

Norton Security programs
Panda Antivirus programs
Web Accelarator programs
Anti-Spyware programs

If any of the above programs cause the issue, please check if it can be
re-configured to accept the
WGA ActiveX control. Otherwise, please temporarily disabled to enable the
WGA validation tool.
However, please re-enable the application after we complete the
troubleshooting steps.

Step 2: Install the WGA engine manually
==========================
The WGA engine may have been already installed but is not working properly.
We can use the following
steps to reinstall it. This will ensure the engine files be copied and
registered properly.

1. Download the ActiveX cab file from the following link and then save it to
the Desktop
http://download.microsoft.com/downlo...eckControl.cab

Open the downloaded cab file and we will find the following three files:

GWFSPIDGen.dll
LegitCheckControl.dll
LegitCheckControl.inf

2. Click "Start", click "Run", type: "%windir%\system32" (without
quotations) and press Enter. Copy
the GWFSPIDGen.dll and LegitCheckControl.dll files into the opened system32
folder.

3. Click "Start", click "Run", type: "REGSVR32 LegitCheckControl.dll"
(without the quotations) and
press Enter. We will see a popup message state this process succeeded.

4. Click "Start", click "Run", type: "inf" (without quotations) and press
Enter. Copy the
LegitCheckControl.inf file into the opened inf folder.

5. Right click on the copied LegitCheckControl.inf file in the inf folder,
and then choose Install.
The WGA engine will be installed automatically.

After we finish the above steps, please restart the computer and try to
validate the Windows again.


"Vince Casa©" wrote:

> This works for me 2... Thanx... ;-)
>
> "Beano" wrote:
>
> > REVELATION
> >
> > The problem relates to Norton and its removal. Follow this link. Worked
> > wonders for me.
> >
> > http://www.microsoft.com/communities...xp=&sloc=en-us
> >
> > On Thu, 14 Jul 2005 07:09:53 -0700, "Justin H." <> wrotc:
> >
> > >Justin H. wrote:
> >
> > >In the end, I'm not sure which of the two procedures did it, but here
> > >they are. In an attempt to fix search, I did the following:
> > >
> > >regsvr32 oleaut32.dll
> > >regsvr32 jscript.dll
> > >regsvr32 vbscript.dll
> > >regsvr32 msxml.dll
> > >
> > >And in an attempt to fix possible problems with security providers I
> > >also did the following:
> > >
> > >regsvr32 softpub.dll
> > >regsvr32 wintrust.dll
> > >regsvr32 initpki.dll
> >
> >
> > Not my fix but it all works great now.
> >
> > "Beano" wrote:
> >
> > > Recently purchased a brand new PC (Packard Bell). But since I have received
> > > the below listed message
> > >
> > > "The following updates were not installed
> > > Windows Genuine Advantage Validation Tool (KB892130)"
> > >
> > > I have been unable to download this or any subsequent updates. Any ideas
> > > (I'm a complete novice).
> > >
> > > Many Thanks