So there is no problem with receiving?
When you get that prompt for username/password, click Cancel.
That should produce an error message. Right-click on your error message,
copy, then paste it into a reply here.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen
"prairiegirl" <> wrote in message news:46F21202-D3F3-4A27-9672-...
>
> I dont think that was her intention to yell. I am sure she's not an idiot. I also am having the same problem but only when sending email and it does not accept my password or username at all. I would like to reset it. Does anyone know how to do that?