Freezing on Checking of Updates

I have resently reimaged my computer and am now unable to download windows
updates. It stops on the screen "Checking for latest version of the windows
update software..." and just sits there.

I just wanted to tell you guys that I came here looking for the answer to
this exact question and dak's solution worked PERFECTLY!

Thank you!

"dak" wrote:

> On Wed, 23 Mar 2005 22:17:03 -0800, "Cara"
> <> wrote:
>
> >I have resently reimaged my computer and am now unable to download windows
> >updates. It stops on the screen "Checking for latest version of the windows
> >update software..." and just sits there.
>
> Try this:
> !!Be sure to click OK or hit ENTER for each one!!
>
> Click Start, click Run and then type this:
> net.exe stop wuauserv
>
> Click Start, click Run and then type this:
> regsvr32 /s wuapi.dll
>
> Click Start, click Run and then type this:
> regsvr32 /s wups.dll
>
> Click Start, click Run and then type this:
> regsvr32 /s wuaueng.dll
>
> Click Start, click Run and then type this:
> regsvr32 /s wucltui.dll
>
> Click Start, click Run and then type this:
> regsvr32 /s msxml3.dll
>
> Click Start, click Run and then type this:
> net.exe start wuauserv
>
> Now, reboot and try the Windows Update site again.
>
> --
> dak
> My SpywareBlaster Custom Blocking List:
> <http://customblockinglist.cjb.net/>
>

the isue did not solve my problem but some how the update site takes longer
to freeze my computer (before your solution computer was freezing within 5
sec.) now it takes about 1 min.

"dak" wrote:

> On Wed, 23 Mar 2005 22:17:03 -0800, "Cara"
> <> wrote:
>
> >I have resently reimaged my computer and am now unable to download windows
> >updates. It stops on the screen "Checking for latest version of the windows
> >update software..." and just sits there.
>
> Try this:
> !!Be sure to click OK or hit ENTER for each one!!
>
> Click Start, click Run and then type this:
> net.exe stop wuauserv
>
> Click Start, click Run and then type this:
> regsvr32 /s wuapi.dll
>
> Click Start, click Run and then type this:
> regsvr32 /s wups.dll
>
> Click Start, click Run and then type this:
> regsvr32 /s wuaueng.dll
>
> Click Start, click Run and then type this:
> regsvr32 /s wucltui.dll
>
> Click Start, click Run and then type this:
> regsvr32 /s msxml3.dll
>
> Click Start, click Run and then type this:
> net.exe start wuauserv
>
> Now, reboot and try the Windows Update site again.
>
> --
> dak
> My SpywareBlaster Custom Blocking List:
> <http://customblockinglist.cjb.net/>
>

I cannot say this will solve problem but worth a try, following from a
reply to self from Microsoft re:updating problems, please note this is
the work of a Microsoft Employee NOT mine.
Reg


The following is copied from a reply to myself.
............
Renaming this folder will create a fresh and new copy of it on your
system and replace all corrupt files within it. Please try the steps
given below:

1. Click Start.
2. Choose Run.
3. In the Run box type "net stop wuauserv" ( Type exactly as written
without the quotation marks) and click OK.
4. Then again click on Start -> Run.
5. In the Run box, type %windir% (exactly has written ) and then click
OK.
6. This will open the Windows or Winnt folder or your system. Locate
the folder named SoftwareDistribution
7. Right click on this folder and then select Rename. Type the new name
as OLDSoftwareDistribution
8. Close this window.
9. Again click on Start -> Run and type "net start wuauserv" ( Type
exactly as written without the quotation marks) and then press OK.
10. Restart your system and test your issue again.

Please let me know the results of the steps provided. Should you
require further assistance, please let me know as I am more than happy
to assist you.

Kind regards,
Rubesh Vehnu
Microsoft Australia & New Zealand Technical Support
............


--
reg sherlock
Posted via http://ms-os.com Forum to Usenet gateway

no this solution did not work it takes now about 2 min. to freeze my computer
but solution did not work any other ideas please.

"reg sherlock" wrote:

>
> I cannot say this will solve problem but worth a try, following from a
> reply to self from Microsoft re:updating problems, please note this is
> the work of a Microsoft Employee NOT mine.
> Reg
>
>
> The following is copied from a reply to myself.
> ............
> Renaming this folder will create a fresh and new copy of it on your
> system and replace all corrupt files within it. Please try the steps
> given below:
>
> 1. Click Start.
> 2. Choose Run.
> 3. In the Run box type "net stop wuauserv" ( Type exactly as written
> without the quotation marks) and click OK.
> 4. Then again click on Start -> Run.
> 5. In the Run box, type %windir% (exactly has written ) and then click
> OK.
> 6. This will open the Windows or Winnt folder or your system. Locate
> the folder named SoftwareDistribution
> 7. Right click on this folder and then select Rename. Type the new name
> as OLDSoftwareDistribution
> 8. Close this window.
> 9. Again click on Start -> Run and type "net start wuauserv" ( Type
> exactly as written without the quotation marks) and then press OK.
> 10. Restart your system and test your issue again.
>
> Please let me know the results of the steps provided. Should you
> require further assistance, please let me know as I am more than happy
> to assist you.
>
> Kind regards,
> Rubesh Vehnu
> Microsoft Australia & New Zealand Technical Support
> ............
>
>
> --
> reg sherlock
> Posted via http://ms-os.com Forum to Usenet gateway
>
>

I found a work around it is not the final solution but you can update windows
by adding following sites to IE trusted sites:
http://*.windowsupdate.microsoft.com
http://download.microsoft.com
http://update.microsoft.com
http://windowsupdate.microsoft.com
http://*.microsoft.com

I allso turned off the Microsoft update from microsoft update site when you
click on the link on the left side Change Settings scroll down to Disable
Microsoft Update software and let me use Windows Update only.

this worked for me

"muk" wrote:

> no this solution did not work it takes now about 2 min. to freeze my computer
> but solution did not work any other ideas please.
>
> "reg sherlock" wrote:
>
> >
> > I cannot say this will solve problem but worth a try, following from a
> > reply to self from Microsoft re:updating problems, please note this is
> > the work of a Microsoft Employee NOT mine.
> > Reg
> >
> >
> > The following is copied from a reply to myself.
> > ............
> > Renaming this folder will create a fresh and new copy of it on your
> > system and replace all corrupt files within it. Please try the steps
> > given below:
> >
> > 1. Click Start.
> > 2. Choose Run.
> > 3. In the Run box type "net stop wuauserv" ( Type exactly as written
> > without the quotation marks) and click OK.
> > 4. Then again click on Start -> Run.
> > 5. In the Run box, type %windir% (exactly has written ) and then click
> > OK.
> > 6. This will open the Windows or Winnt folder or your system. Locate
> > the folder named SoftwareDistribution
> > 7. Right click on this folder and then select Rename. Type the new name
> > as OLDSoftwareDistribution
> > 8. Close this window.
> > 9. Again click on Start -> Run and type "net start wuauserv" ( Type
> > exactly as written without the quotation marks) and then press OK.
> > 10. Restart your system and test your issue again.
> >
> > Please let me know the results of the steps provided. Should you
> > require further assistance, please let me know as I am more than happy
> > to assist you.
> >
> > Kind regards,
> > Rubesh Vehnu
> > Microsoft Australia & New Zealand Technical Support
> > ............
> >
> >
> > --
> > reg sherlock
> > Posted via http://ms-os.com Forum to Usenet gateway
> >
> >

I found another solution provided to me by HP Tech support:

1. Click Start, select Control Panel, and then choose Performance and
Maintenance.
2. Click the System icon to open the System properties window.
3. Select the Hardware tab and click Device Manager.
4. Click the plus (+) sign next to System Devices.
5. Right-click the ACPI related entries and select Uninstall.
6. Restart the system.

It works.



"muk" wrote:

> I found a work around it is not the final solution but you can update windows
> by adding following sites to IE trusted sites:
> http://*.windowsupdate.microsoft.com
> http://download.microsoft.com
> http://update.microsoft.com
> http://windowsupdate.microsoft.com
> http://*.microsoft.com
>
> I allso turned off the Microsoft update from microsoft update site when you
> click on the link on the left side Change Settings scroll down to Disable
> Microsoft Update software and let me use Windows Update only.
>
> this worked for me
>
> "muk" wrote:
>
> > no this solution did not work it takes now about 2 min. to freeze my computer
> > but solution did not work any other ideas please.
> >
> > "reg sherlock" wrote:
> >
> > >
> > > I cannot say this will solve problem but worth a try, following from a
> > > reply to self from Microsoft re:updating problems, please note this is
> > > the work of a Microsoft Employee NOT mine.
> > > Reg
> > >
> > >
> > > The following is copied from a reply to myself.
> > > ............
> > > Renaming this folder will create a fresh and new copy of it on your
> > > system and replace all corrupt files within it. Please try the steps
> > > given below:
> > >
> > > 1. Click Start.
> > > 2. Choose Run.
> > > 3. In the Run box type "net stop wuauserv" ( Type exactly as written
> > > without the quotation marks) and click OK.
> > > 4. Then again click on Start -> Run.
> > > 5. In the Run box, type %windir% (exactly has written ) and then click
> > > OK.
> > > 6. This will open the Windows or Winnt folder or your system. Locate
> > > the folder named SoftwareDistribution
> > > 7. Right click on this folder and then select Rename. Type the new name
> > > as OLDSoftwareDistribution
> > > 8. Close this window.
> > > 9. Again click on Start -> Run and type "net start wuauserv" ( Type
> > > exactly as written without the quotation marks) and then press OK.
> > > 10. Restart your system and test your issue again.
> > >
> > > Please let me know the results of the steps provided. Should you
> > > require further assistance, please let me know as I am more than happy
> > > to assist you.
> > >
> > > Kind regards,
> > > Rubesh Vehnu
> > > Microsoft Australia & New Zealand Technical Support
> > > ............
> > >
> > >
> > > --
> > > reg sherlock
> > > Posted via http://ms-os.com Forum to Usenet gateway
> > >
> > >