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Frustrated...Clean rebuild, not so clean

 
 
Rabbitz
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      06-23-2006
I have a HP DV4130us which i recently rebuilt. Problems from the start were
no video and audio controllers, and now no microsoft update with error [Error
number: 0x8024402F] coming up. I'm about to use this thing as a boat anchor
for all the good its doing. Can someone lead me to website(s), free if
possible, to get the drivers i need to get this thing up and running again??
Any help appreciated.
 
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Robin Walker [MVP]
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      06-23-2006
Rabbitz <> wrote:

> I have a HP DV4130us which i recently rebuilt. Problems from the
> start were no video and audio controllers, and now no microsoft
> update with error [Error number: 0x8024402F] coming up. I'm about to
> use this thing as a boat anchor for all the good its doing. Can
> someone lead me to website(s), free if possible, to get the drivers i
> need to get this thing up and running again??


http://h10025.www1.hp.com/ewfrf/wc/s...&lang=en&cc=us

--
Robin Walker [MVP Networking]



 
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Rabbitz
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      07-05-2006
Robin, sorry for not getting back here sooner but been busy. Ok, first of all
I did bring the system recovery disk with me as supplied by HP and yes the HP
site was the first place I looked and the drivers I needed to get the basics
up and running were not there. Point to note, I'm not a geek so if someone
could tell me in plain speak where I can get these drivers it'd be
appreciated. For some reason when the computer was re-built the necesary
drivers for all normal functionality music, graphics display, etc did not
load. I do have basic functionality, but it gets messy from there. Like I
can't get Widows updates anymore, at all, period. I've trolled the blogs to
get an answer but everything I try comes up with a big fat ZERO! I used to be
able to play some pretty good games like Alexander and Warhammer, but no joy
because the Graphics Controller(?) won't accept the games. I've gone to the
Intel site and downloaded the latest and greatest 915GM/GMS, 910ML Express
Chipset Family Video Adapter but this doesn't fix the problem. I can't take
it to a dealer because 1. I bought this thing in the 'Good Ol' USA' and took
it home to Australia, and 2. now serving my country in a sandpit far from
home and it's my only form of amusement. Any help, any help, at all would be
appreciated. Thanks. Garry.

"Robin Walker [MVP]" wrote:

> Rabbitz <> wrote:
>
> > I have a HP DV4130us which i recently rebuilt. Problems from the
> > start were no video and audio controllers, and now no microsoft
> > update with error [Error number: 0x8024402F] coming up. I'm about to
> > use this thing as a boat anchor for all the good its doing. Can
> > someone lead me to website(s), free if possible, to get the drivers i
> > need to get this thing up and running again??

>
> http://h10025.www1.hp.com/ewfrf/wc/s...&lang=en&cc=us
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

 
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Robin Walker [MVP]
Guest
Posts: n/a

 
      07-05-2006
Rabbitz <> wrote:

> first of all I did bring the system recovery disk with me as supplied
> by HP and yes the HP site was the first place I looked and the
> drivers I needed to get the basics up and running were not there.
> Point to note, I'm not a geek so if someone could tell me in plain
> speak where I can get these drivers it'd be appreciated. For some
> reason when the computer was re-built the necesary drivers for all
> normal functionality music, graphics display, etc did not load. I do
> have basic functionality, but it gets messy from there.


Please open Device Manager and list all items which have a yellow
exclamation mark against them (or any other indicator of error). Then we
can see which drivers are missing. There should be an HP CD-ROM with all
required drivers on it (not necessarily the Windows installation CD-ROM),
but otherwise you can get all the drivers you need from the original
manufacturer's support web site.

> Like I can't
> get Widows updates anymore, at all, period. I've trolled the blogs to
> get an answer but everything I try comes up with a big fat ZERO! I


You previously reported error code 8024402F. This is rarely reported, but
in several cases with a successful conclusion it was found to be either (a)
a third-party firewall blocking the correct operation of Windows Update, or
(b) security options on a home NAT router which was blocking Windows Update.

Please disable all third-party anti-virus, anti-malware, or firewall
applications. (if that leaves you without a firewall, then enable Windows
Firewall).

Please disable any firewall or security or blocking options in a home router
if you have one.

Now try Windows Update web site. Does it work now?

If not, please post today's content from the file
C:\WINDOWS\WindowsUpdate.log

> used to be able to play some pretty good games like Alexander and
> Warhammer, but no joy because the Graphics Controller(?) won't accept
> the games. I've gone to the Intel site and downloaded the latest and
> greatest 915GM/GMS, 910ML Express Chipset Family Video Adapter but
> this doesn't fix the problem.


You might need to install DirectX 9.0c to enjoy the latest games. Follow
the donwload link from http://www.microsoft.com/windows/directx/default.mspx

--
Robin Walker [MVP Networking]



 
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Rabbitz
Guest
Posts: n/a

 
      07-08-2006
Robin,

I feel like such a idiot. I've just discovered that in their infinite wisdom
our shop of Geeks here disabled the link to Microsoft Update for some totally
unexplained reason and didn't pass that little gem on, hence the no update.
That updating can wait for another time. Thanks for the clue on that. It's
hard to soar like an Eagle when your surrounded by Turkeys!!

As for the rest, downloaded the new link for Direct X9.0c and it works a
treat!! I had that version already loaded but obviously for some reason
didn't work. Doesn't matter. I have MS Office, music, games, email and can
play DVD's. That should make my down time a little more bareable and keep me
outta trouble. Thanks for your time and research efforts.

Garry Warren
Al Multhanna, Iraq.

"Robin Walker [MVP]" wrote:

> Rabbitz <> wrote:
>
> > first of all I did bring the system recovery disk with me as supplied
> > by HP and yes the HP site was the first place I looked and the
> > drivers I needed to get the basics up and running were not there.
> > Point to note, I'm not a geek so if someone could tell me in plain
> > speak where I can get these drivers it'd be appreciated. For some
> > reason when the computer was re-built the necesary drivers for all
> > normal functionality music, graphics display, etc did not load. I do
> > have basic functionality, but it gets messy from there.

>
> Please open Device Manager and list all items which have a yellow
> exclamation mark against them (or any other indicator of error). Then we
> can see which drivers are missing. There should be an HP CD-ROM with all
> required drivers on it (not necessarily the Windows installation CD-ROM),
> but otherwise you can get all the drivers you need from the original
> manufacturer's support web site.
>
> > Like I can't
> > get Widows updates anymore, at all, period. I've trolled the blogs to
> > get an answer but everything I try comes up with a big fat ZERO! I

>
> You previously reported error code 8024402F. This is rarely reported, but
> in several cases with a successful conclusion it was found to be either (a)
> a third-party firewall blocking the correct operation of Windows Update, or
> (b) security options on a home NAT router which was blocking Windows Update.
>
> Please disable all third-party anti-virus, anti-malware, or firewall
> applications. (if that leaves you without a firewall, then enable Windows
> Firewall).
>
> Please disable any firewall or security or blocking options in a home router
> if you have one.
>
> Now try Windows Update web site. Does it work now?
>
> If not, please post today's content from the file
> C:\WINDOWS\WindowsUpdate.log
>
> > used to be able to play some pretty good games like Alexander and
> > Warhammer, but no joy because the Graphics Controller(?) won't accept
> > the games. I've gone to the Intel site and downloaded the latest and
> > greatest 915GM/GMS, 910ML Express Chipset Family Video Adapter but
> > this doesn't fix the problem.

>
> You might need to install DirectX 9.0c to enjoy the latest games. Follow
> the donwload link from http://www.microsoft.com/windows/directx/default.mspx
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

 
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Modeltrainman
Guest
Posts: n/a

 
      03-15-2008
I'm also having the problem with windows update error 8024402F on Windows
Vista Home Premium I've tried every suggestion, what shold I do, will
reinstalling help? How do you enable the link?

"Rabbitz" wrote:

> Robin,
>
> I feel like such a idiot. I've just discovered that in their infinite wisdom
> our shop of Geeks here disabled the link to Microsoft Update for some totally
> unexplained reason and didn't pass that little gem on, hence the no update.
> That updating can wait for another time. Thanks for the clue on that. It's
> hard to soar like an Eagle when your surrounded by Turkeys!!
>
> As for the rest, downloaded the new link for Direct X9.0c and it works a
> treat!! I had that version already loaded but obviously for some reason
> didn't work. Doesn't matter. I have MS Office, music, games, email and can
> play DVD's. That should make my down time a little more bareable and keep me
> outta trouble. Thanks for your time and research efforts.
>
> Garry Warren
> Al Multhanna, Iraq.
>
> "Robin Walker [MVP]" wrote:
>
> > Rabbitz <> wrote:
> >
> > > first of all I did bring the system recovery disk with me as supplied
> > > by HP and yes the HP site was the first place I looked and the
> > > drivers I needed to get the basics up and running were not there.
> > > Point to note, I'm not a geek so if someone could tell me in plain
> > > speak where I can get these drivers it'd be appreciated. For some
> > > reason when the computer was re-built the necesary drivers for all
> > > normal functionality music, graphics display, etc did not load. I do
> > > have basic functionality, but it gets messy from there.

> >
> > Please open Device Manager and list all items which have a yellow
> > exclamation mark against them (or any other indicator of error). Then we
> > can see which drivers are missing. There should be an HP CD-ROM with all
> > required drivers on it (not necessarily the Windows installation CD-ROM),
> > but otherwise you can get all the drivers you need from the original
> > manufacturer's support web site.
> >
> > > Like I can't
> > > get Widows updates anymore, at all, period. I've trolled the blogs to
> > > get an answer but everything I try comes up with a big fat ZERO! I

> >
> > You previously reported error code 8024402F. This is rarely reported, but
> > in several cases with a successful conclusion it was found to be either (a)
> > a third-party firewall blocking the correct operation of Windows Update, or
> > (b) security options on a home NAT router which was blocking Windows Update.
> >
> > Please disable all third-party anti-virus, anti-malware, or firewall
> > applications. (if that leaves you without a firewall, then enable Windows
> > Firewall).
> >
> > Please disable any firewall or security or blocking options in a home router
> > if you have one.
> >
> > Now try Windows Update web site. Does it work now?
> >
> > If not, please post today's content from the file
> > C:\WINDOWS\WindowsUpdate.log
> >
> > > used to be able to play some pretty good games like Alexander and
> > > Warhammer, but no joy because the Graphics Controller(?) won't accept
> > > the games. I've gone to the Intel site and downloaded the latest and
> > > greatest 915GM/GMS, 910ML Express Chipset Family Video Adapter but
> > > this doesn't fix the problem.

> >
> > You might need to install DirectX 9.0c to enjoy the latest games. Follow
> > the donwload link from http://www.microsoft.com/windows/directx/default.mspx
> >
> > --
> > Robin Walker [MVP Networking]
> >
> >
> >
> >

 
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