Full marks to microsoft

I recently sent a query to MS support about Windows 7 deployment issues -
and have had three emails in response ... and more!

I have to say the first two emails were from people who didn't seem to have
even read my query, and I was just starting to mutter and moan to myself,
when a third email came, unprompted, that gave a full and detailed
answer...but JUST missed a crucial bit of info.

BUT BUT BUT on the same day (today) I had a PHONE CALL from them and I was
able to actually talk to someone who understood what I was asking and gave a
definitive answer! They also said that if I tried the solution and it wasn't
working, I could contact them and let them know when it would be convenient
for them to call me back!!!

That is what I call customer service.

Not bad when you consider the millions of customers they have...

Wasted wrote:
> I recently sent a query to MS support about Windows 7 deployment issues
> - and have had three emails in response ... and more!
>
> I have to say the first two emails were from people who didn't seem to
> have even read my query, and I was just starting to mutter and moan to
> myself, when a third email came, unprompted, that gave a full and
> detailed answer...but JUST missed a crucial bit of info.
>
> BUT BUT BUT on the same day (today) I had a PHONE CALL from them and I
> was able to actually talk to someone who understood what I was asking
> and gave a definitive answer! They also said that if I tried the
> solution and it wasn't working, I could contact them and let them know
> when it would be convenient for them to call me back!!!
>
> That is what I call customer service.

"Wasted" <> wrote in message
news:...
> I recently sent a query to MS support about Windows 7 deployment issues -
> and have had three emails in response ... and more!
>
> I have to say the first two emails were from people who didn't seem to
> have even read my query, and I was just starting to mutter and moan to
> myself, when a third email came, unprompted, that gave a full and detailed
> answer...but JUST missed a crucial bit of info.
>
> BUT BUT BUT on the same day (today) I had a PHONE CALL from them and I was
> able to actually talk to someone who understood what I was asking and gave
> a definitive answer! They also said that if I tried the solution and it
> wasn't working, I could contact them and let them know when it would be
> convenient for them to call me back!!!
>
> That is what I call customer service.

I've always had courteous service from Microsoft. I have contacted them a
number of times with development issues and each time it was a pleasure
dealing with them. I even get follow up phone calls.

KUDOS to Microsoft.

Electro Lytes wrote:

> I have contacted them
> a number of times with development issues

Your development issues are that you never became more mature than 12
years old and Microsoft can't do anything to help you.

Alias

"Alias" <> wrote in message
news:he431o$e3j$...
> Electro Lytes wrote:
>
>> I have contacted them a number of times with development issues
>
> Your development issues are that you never became more mature than 12
> years old and Microsoft can't do anything to help you.
>
> Alias

There you go lying again as usual. That is all you do here. The
development issues are "software development" issues you PUTZ.

Electro Lytes wrote:
>
>
> "Alias" <> wrote in message
> news:he431o$e3j$...
>> Electro Lytes wrote:
>>
>>> I have contacted them a number of times with development issues
>>
>> Your development issues are that you never became more mature than 12
>> years old and Microsoft can't do anything to help you.
>>
>> Alias
>
> There you go lying again as usual.

Not true.

> That is all you do here.

Not true.

> The
> development issues are "software development" issues you PUTZ.

Which are obviously not the development issues I was referring to.

Alias
>
>

"Alias" <> wrote in message
news:he43fk$ibl$...
> Electro Lytes wrote:
>>
>>
>> "Alias" <> wrote in message
>> news:he431o$e3j$...
>>> Electro Lytes wrote:
>>>
>>>> I have contacted them a number of times with development issues
>>>
>>> Your development issues are that you never became more mature than 12
>>> years old and Microsoft can't do anything to help you.
>>>
>>> Alias
>>
>> There you go lying again as usual.
>
> Not true.
>
>> That is all you do here.
>
> Not true.
>
>> The development issues are "software development" issues you PUTZ.
>
> Which are obviously not the development issues I was referring to.
>
> Alias
>>

You always twist words around to fit your agenda. Typical for an Ubuntu
nutcase in the Vista forum. You are not credible here.

Electro Lytes wrote:
>
>
> "Alias" <> wrote in message
> news:he43fk$ibl$...
>> Electro Lytes wrote:
>>>
>>>
>>> "Alias" <> wrote in message
>>> news:he431o$e3j$...
>>>> Electro Lytes wrote:
>>>>
>>>>> I have contacted them a number of times with development issues
>>>>
>>>> Your development issues are that you never became more mature than
>>>> 12 years old and Microsoft can't do anything to help you.
>>>>
>>>> Alias
>>>
>>> There you go lying again as usual.
>>
>> Not true.
>>
>>> That is all you do here.
>>
>> Not true.
>>
>>> The development issues are "software development" issues you PUTZ.
>>
>> Which are obviously not the development issues I was referring to.
>>
>> Alias
>>>
>
> You always twist words around to fit your agenda. Typical for an Ubuntu
> nutcase in the Vista forum. You are not credible here.
>
>

Translation: game, set, match.

Alias

"Alias" <> wrote in message
news:he46b8$61n$...
> Electro Lytes wrote:
>>
>>
>> "Alias" <> wrote in message
>> news:he43fk$ibl$...
>>> Electro Lytes wrote:
>>>>
>>>>
>>>> "Alias" <> wrote in message
>>>> news:he431o$e3j$...
>>>>> Electro Lytes wrote:
>>>>>
>>>>>> I have contacted them a number of times with development issues
>>>>>
>>>>> Your development issues are that you never became more mature than 12
>>>>> years old and Microsoft can't do anything to help you.
>>>>>
>>>>> Alias
>>>>
>>>> There you go lying again as usual.
>>>
>>> Not true.
>>>
>>>> That is all you do here.
>>>
>>> Not true.
>>>
>>>> The development issues are "software development" issues you PUTZ.
>>>
>>> Which are obviously not the development issues I was referring to.
>>>
>>> Alias
>>>>
>>
>> You always twist words around to fit your agenda. Typical for an Ubuntu
>> nutcase in the Vista forum. You are not credible here.
>>
>>
>
> Translation: game, set, match.
>
> Alias

Don't think so. You can't translate anything. I repeat: You have no
credibility here. Ask anyone.

Frank wrote:
> Alias wrote:
>> Electro Lytes wrote:
>>
>>> I have contacted them a number of times with development issues
>>
>> Your development issues are that you never became more mature than 12
>> years old and Microsoft can't do anything to help you.
>>
>> Alias
>
> As I said...you are the *noise* and thanks for just proving it!

Sorry, your say so isn't good enough being as you're the prime noise
maker here.

Alias