Genuine Vista RTM ??

I recently ordered 500 Vista desktops and 150 Vista laptops from a vendor
preloaded with a RTM edition of Vista Business. When we started loading
Office 2007 this week, the Windows Installer stopped four times with errors.
Vista gave a message saying we should upgrade to the retail version of Vista
(I wish I could send a screenshot). After checking the build level we saw it
was build 6000. My team checked some MSDN blogs and saw build 6000 is not
viewed as a genuine Vista build. What do I do?! If this is the case, I'm
not going to be able to meet my SLA with my Enterprise users.

HELP!!

"Naraku_013" <> wrote in message
news:F9160F3E-C715-412A-A7A4-...
>I recently ordered 500 Vista desktops and 150 Vista laptops from a vendor
> preloaded with a RTM edition of Vista Business. When we started loading
> Office 2007 this week, the Windows Installer stopped four times with
> errors.
> Vista gave a message saying we should upgrade to the retail version of
> Vista
> (I wish I could send a screenshot). After checking the build level we saw
> it
> was build 6000. My team checked some MSDN blogs and saw build 6000 is not
> viewed as a genuine Vista build. What do I do?! If this is the case, I'm
> not going to be able to meet my SLA with my Enterprise users.
>
> HELP!!

Wow... I'm a little surprised you agreed to an "RTM" edition for an
enterprise effort, but...

If it were me, at this point I would first contact the original vendor and
try to "make" them get this corrected (by contacting their MS rep if
necessary), or if that fails, contact MS directly and see if they can
provide any workaround for you. Tough issue.

BTW, I've found MS Office installer, on Vista, often will pop up unexpected
errors. Often hitting "cancel" will allow it continue until successful
completion. I'm not all that happy with the MS Office 2007 installer myself.

-Frank

Version 6.0, build 6000 is the RTM build of Vista.
Visit http://www.microsoft.com/genuine/ and click
on "Validate Windows" to see if the software is "genuine".

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance

---------------------------------------------------------------

"Naraku_013" wrote:

I recently ordered 500 Vista desktops and 150 Vista laptops from a vendor
preloaded with a RTM edition of Vista Business. When we started loading
Office 2007 this week, the Windows Installer stopped four times with errors.
Vista gave a message saying we should upgrade to the retail version of Vista
(I wish I could send a screenshot). After checking the build level we saw it
was build 6000. My team checked some MSDN blogs and saw build 6000 is not
viewed as a genuine Vista build. What do I do?! If this is the case, I'm
not going to be able to meet my SLA with my Enterprise users.

HELP!!

your going to individually and manually install and configure 650 Machines?
good luck...
2 words... "Disk Image"

"Naraku_013" <> wrote in message
news:F9160F3E-C715-412A-A7A4-...
>I recently ordered 500 Vista desktops and 150 Vista laptops from a vendor
> preloaded with a RTM edition of Vista Business. When we started loading
> Office 2007 this week, the Windows Installer stopped four times with
> errors.
> Vista gave a message saying we should upgrade to the retail version of
> Vista
> (I wish I could send a screenshot). After checking the build level we saw
> it
> was build 6000. My team checked some MSDN blogs and saw build 6000 is not
> viewed as a genuine Vista build. What do I do?! If this is the case, I'm
> not going to be able to meet my SLA with my Enterprise users.
>
> HELP!!

We're not manually loading...RIS. We didn't expect this to happen otherwise
this would be a non-issue.

"KDE" wrote:

> your going to individually and manually install and configure 650 Machines?
> good luck...
> 2 words... "Disk Image"
>
> "Naraku_013" <> wrote in message
> news:F9160F3E-C715-412A-A7A4-...
> >I recently ordered 500 Vista desktops and 150 Vista laptops from a vendor
> > preloaded with a RTM edition of Vista Business. When we started loading
> > Office 2007 this week, the Windows Installer stopped four times with
> > errors.
> > Vista gave a message saying we should upgrade to the retail version of
> > Vista
> > (I wish I could send a screenshot). After checking the build level we saw
> > it
> > was build 6000. My team checked some MSDN blogs and saw build 6000 is not
> > viewed as a genuine Vista build. What do I do?! If this is the case, I'm
> > not going to be able to meet my SLA with my Enterprise users.
> >
> > HELP!!
>
>
>

Not my decision on the edition. If it were just my decision I would have
stuck with XP.

"Frankster" wrote:

>
> "Naraku_013" <> wrote in message
> news:F9160F3E-C715-412A-A7A4-...
> >I recently ordered 500 Vista desktops and 150 Vista laptops from a vendor
> > preloaded with a RTM edition of Vista Business. When we started loading
> > Office 2007 this week, the Windows Installer stopped four times with
> > errors.
> > Vista gave a message saying we should upgrade to the retail version of
> > Vista
> > (I wish I could send a screenshot). After checking the build level we saw
> > it
> > was build 6000. My team checked some MSDN blogs and saw build 6000 is not
> > viewed as a genuine Vista build. What do I do?! If this is the case, I'm
> > not going to be able to meet my SLA with my Enterprise users.
> >
> > HELP!!
>
> Wow... I'm a little surprised you agreed to an "RTM" edition for an
> enterprise effort, but...
>
> If it were me, at this point I would first contact the original vendor and
> try to "make" them get this corrected (by contacting their MS rep if
> necessary), or if that fails, contact MS directly and see if they can
> provide any workaround for you. Tough issue.
>
> BTW, I've found MS Office installer, on Vista, often will pop up unexpected
> errors. Often hitting "cancel" will allow it continue until successful
> completion. I'm not all that happy with the MS Office 2007 installer myself.
>
> -Frank
>
>

I have a Dell Inspiron 1501 I bought at Walmart and it came preloaded with
Vista Home Premium, Build 6000. I had no problems loading Office 2007 on
it.

Earle

"Naraku_013" <> wrote in message
news:F9160F3E-C715-412A-A7A4-...
> I recently ordered 500 Vista desktops and 150 Vista laptops from a vendor
> preloaded with a RTM edition of Vista Business. When we started loading
> Office 2007 this week, the Windows Installer stopped four times with
> errors.
> Vista gave a message saying we should upgrade to the retail version of
> Vista
> (I wish I could send a screenshot). After checking the build level we saw
> it
> was build 6000. My team checked some MSDN blogs and saw build 6000 is not
> viewed as a genuine Vista build. What do I do?! If this is the case, I'm
> not going to be able to meet my SLA with my Enterprise users.
>
> HELP!!