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how to get rid of a potential spyware or adware

 
 
rags
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      12-22-2004
Hi : I just finished doing a virus scan and when I clicked all the potential
things , it cleaned up or deleted them all except one..it was
WINDOWS/SYSTEMS/ osmim.dll and I can't quaranteen,delete, or clean
it...help!!! rags
--
please help
 
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David H. Lipman
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      12-22-2004
You din't sya what you used or HOW you did it. Please perform the following and see if it
takes care of all remnants anything not caught.

1) Download the following three items...

Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp

Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp

Adaware SE (free personal version v1.05)
http://www.lavasoftusa.com/

Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")

Download SYSCLEAN.COM and place it in that directory.
Download the Trend Pattern File by obtaining the ZIP file.
For example; lpt313.zip

Extract the contents of the ZIP file and place the contents in the same directory as
SYSCLEAN.COM.

2) Update Adaware with the latest definitions.
3) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDoc...SysRestore.htm
4) Reboot your PC into Safe Mode and shutdown as many applications as possible.
5) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
(a few cycles may be needed)
6) Restart your PC and perform a "final" Full Scan of your platform using both the
Trend Sysclean utility and Adaware
7) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) If you are using WinME or WinXP, create a new Restore point

* * * Please report back your results * * *



--
Dave




"rags" <> wrote in message
news:880B15B8-9400-4285-8C0A-...
| Hi : I just finished doing a virus scan and when I clicked all the potential
| things , it cleaned up or deleted them all except one..it was
| WINDOWS/SYSTEMS/ osmim.dll and I can't quaranteen,delete, or clean
| it...help!!! rags
| --
| please help


 
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