I get updates with EMPTY information before installation, why?

Lately I have been getting some updates that -- prior to installation --
doesn't seem to have any information associated with them, not even a title.

See this screenshot:
http://www.pvv.org/~fredj/winupdate-...22-a-empty.jpg

It is only when I install the update that I get to know what it contains.
Surely Windows Update is not supposed to work like this. What is the problem?
Any information appreciated :-)

* Fred

Fred Johansen wrote:
> Lately I have been getting some updates that -- prior to
> installation -- doesn't seem to have any information associated
> with them, not even a title.
>
> See this screenshot:
> http://www.pvv.org/~fredj/winupdate-...22-a-empty.jpg
>
> It is only when I install the update that I get to know what it
> contains. Surely Windows Update is not supposed to work like this.
> What is the problem? Any information appreciated :-)

Windows Vista?
Windows 7?

32-bit?
64-bit?

Service Pack level?

Antivirus application?

Any third party firewall installed?

When was the last time it worked as expected, when did you first notice the
issue and what changed in-between?

Have you done anything to try and remedy the situation? If so - what?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Fred,

I have the exact same problem on a Windows Server (not r2) 2008 machine.

It does not happen on R2 machines. I still didn't find an answer since this
is not a show stopper. Just an annoyance.

Maybe someone can shed some light on the subject.

"Fred Johansen" wrote:

> Lately I have been getting some updates that -- prior to installation --
> doesn't seem to have any information associated with them, not even a title.
>
> See this screenshot:
> http://www.pvv.org/~fredj/winupdate-...22-a-empty.jpg
>
> It is only when I install the update that I get to know what it contains.
> Surely Windows Update is not supposed to work like this. What is the problem?
> Any information appreciated :-)
>
> * Fred
>

Daniel wrote:
> I have the exact same problem on a Windows Server (not r2) 2008
> machine.
>
> It does not happen on R2 machines. I still didn't find an answer
> since this is not a show stopper. Just an annoyance.
>
> Maybe someone can shed some light on the subject.

32-bit or 64-bit?
What AntiVirus application is installed?
Was it ever displaying the updates 'properly'?
Have you tried anything to fix it yourself (and if so - what?)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Shenan,

In my case:

Windows Server 2008 x64
Fully updated (SP2 with all updates released later)
Symantec Corporate Antivirus
No 3rd party firewall

My has been like that for months (I can't come to a precise number). But,
for sure, at least 3 monthly update cycles (probably more). Everything works,
updates are applied, but the list of updates BEFORE applying them shows just
a number, it's empty. After everyting is applied they show ok on the log.

I didn't do anything so far to remedy it. I just googled my way into here
looking for a solution.

"Shenan Stanley" wrote:

> Fred Johansen wrote:
> > Lately I have been getting some updates that -- prior to
> > installation -- doesn't seem to have any information associated
> > with them, not even a title.
> >
> > See this screenshot:
> > http://www.pvv.org/~fredj/winupdate-...22-a-empty.jpg
> >
> > It is only when I install the update that I get to know what it
> > contains. Surely Windows Update is not supposed to work like this.
> > What is the problem? Any information appreciated :-)
>
> Windows Vista?
> Windows 7?
>
> 32-bit?
> 64-bit?
>
> Service Pack level?
>
> Antivirus application?
>
> Any third party firewall installed?
>
> When was the last time it worked as expected, when did you first notice the
> issue and what changed in-between?
>
> Have you done anything to try and remedy the situation? If so - what?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>

See http://support.microsoft.com/kb/931712 (ignore the title & symptoms, if
need be)


Fred Johansen wrote:
> Lately I have been getting some updates that -- prior to installation --
> doesn't seem to have any information associated with them, not even a
> title.
>
> See this screenshot:
> http://www.pvv.org/~fredj/winupdate-...22-a-empty.jpg
>
> It is only when I install the update that I get to know what it contains.
> Surely Windows Update is not supposed to work like this. What is the
> problem? Any information appreciated :-)
>
> * Fred

If that step doesn't solve anything. System files check tool says
everything is fine. Is there anything else to check?

>See http://support.microsoft.com/kb/931712 (ignore the title & symptoms, if
>need be)
>
>
>Fred Johansen wrote:
>> Lately I have been getting some updates that -- prior to installation --
>> doesn't seem to have any information associated with them, not even a
>> title.
>>
>> See this screenshot:
>> http://www.pvv.org/~fredj/winupdate-...22-a-empty.jpg
>>
>> It is only when I install the update that I get to know what it contains.
>> Surely Windows Update is not supposed to work like this. What is the
>> problem? Any information appreciated :-)
>>
>> * Fred