Microsoft does use the data from Error Reporting.
Errors are prioritized partly by frequency of occurrence.Microsoft
researches the higher priority issues and determines a fix.
Sometimes the fix is a 3rd party solution, and other times it ends up as a
Microsoft patch.
Some people disable Error Reporting since they do not want to be bothered.
They are also reducing the possibility a resolution will be found as well as
their own possibility of locating a fix.
If there is a fix, within seconds of sending the error, another box will
open stating there is a fix and where to go to whether it is Microsoft or
the 3rd party.
Sometimes the fix is a patch delivered by Windows Update, usually on
computers where the user is not up to date.
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org
"AMDX2" <> wrote in message
news:...
> Zack, I've always wondered about in win xp the error reporting tool that
> comes up when an app crashes. It sends data back to MS. Do you or anyone
> else know what this does as in does MS actually look at these and fix
> them? Because many apps can and do crash that aren't made by MS, so I
> wonder if they do anything.