Getting error 0x80245003

when I use microsoft update I get error message 0x80245003 and it won't let
me update from the microsoft update page. someone posted this url to fix the
problem
http://support.microsoft.com/kb/919749/EN-US/#appliesto. I am not very
experienced and leary of trying it. If it doesn't work will it mess up my
computer if I screw it up? Does anyone know if automatic updates still work
even if you get this error message?

"J.L" wrote:

> when I use microsoft update I get error message 0x80245003 and it won't let
> me update from the microsoft update page. someone posted this url to fix the
> problem
> http://support.microsoft.com/kb/919749/EN-US/#appliesto. I am not very
> experienced and leary of trying it. If it doesn't work will it mess up my
> computer if I screw it up? Does anyone know if automatic updates still work
> even if you get this error message?

"J.L" wrote:

> when I use microsoft update I get error message 0x80245003 and it won't let
> me update from the microsoft update page. someone posted this url to fix the
> problem
> http://support.microsoft.com/kb/919749/EN-US/#appliesto. I am not very
> experienced and leary of trying it. If it doesn't work will it mess up my
> computer if I screw it up? Does anyone know if automatic updates still work
> even if you get this error message?

This same thing is happening to me. Does anyone have an answer?

Nikos <> wrote:

>> when I use microsoft update I get error message 0x80245003 and it
>> won't let me update from the microsoft update page. someone posted
>> this url to fix the problem
>> http://support.microsoft.com/kb/919749/EN-US/#appliesto. I am not
>> very experienced and leary of trying it. If it doesn't work will it
>> mess up my computer if I screw it up? Does anyone know if automatic
>> updates still work even if you get this error message?
>
> This same thing is happening to me. Does anyone have an answer?

Please proceed as instructed in <http://support.microsoft.com/kb/919749>

--
Robin Walker [MVP Networking]

"Robin Walker [MVP]" wrote:

> Nikos <> wrote:
>
> >> when I use microsoft update I get error message 0x80245003 and it
> >> won't let me update from the microsoft update page. someone posted
> >> this url to fix the problem
> >> http://support.microsoft.com/kb/919749/EN-US/#appliesto. I am not
> >> very experienced and leary of trying it. If it doesn't work will it
> >> mess up my computer if I screw it up? Does anyone know if automatic
> >> updates still work even if you get this error message?
> >
> > This same thing is happening to me. Does anyone have an answer?
>
> Please proceed as instructed in <http://support.microsoft.com/kb/919749>
>
> --
> Robin Walker [MVP Networking]
>
>
>

"Robin Walker [MVP]" wrote:

> Nikos <> wrote:
>
> >> when I use microsoft update I get error message 0x80245003 and it
> >> won't let me update from the microsoft update page. someone posted
> >> this url to fix the problem
> >> http://support.microsoft.com/kb/919749/EN-US/#appliesto. I am not
> >> very experienced and leary of trying it. If it doesn't work will it
> >> mess up my computer if I screw it up? Does anyone know if automatic
> >> updates still work even if you get this error message?
> >
> > This same thing is happening to me. Does anyone have an answer?
>
> Please proceed as instructed in <http://support.microsoft.com/kb/919749>
>
> --
> Robin Walker [MVP Networking]
>

Sorry it didn't help me.
>
>
>

Nikos <> wrote:

>>> This same thing is happening to me. Does anyone have an answer?
>>
>> Please proceed as instructed in
>> <http://support.microsoft.com/kb/919749>
>
> Sorry it didn't help me.

Please describe in more detail the difficulty you are still having after
following the instructions in 919749.

--
Robin Walker [MVP Networking]

"Robin Walker [MVP]" wrote:

> Nikos <> wrote:
>
> >>> This same thing is happening to me. Does anyone have an answer?
> >>
> >> Please proceed as instructed in
> >> <http://support.microsoft.com/kb/919749>
> >
> > Sorry it didn't help me.
>
> Please describe in more detail the difficulty you are still having after
> following the instructions in 919749.
>
> --
> Robin Walker [MVP Networking]
>
>

When I followed 919749, I could not tell if there were spaces in step #3:

"To work around this problem, follow these steps:1. Click Start, click Run,
type cmd in the Open box, and then click OK.
2. At the command prompt, type net stop wuauserv, and then press ENTER.
3. Type rmdir /s %windir%\softwaredistribution\wuredir, and then press ENTER.
4. Type net start wuauserv.
5. Use the Windows Update Web site again to install updates. "

I may have not gotten this correct as it appears to me to be a space between
"r and / and a space between "s and %." If I got this wrong please let me
know.

"Nikos" wrote:

>
>
> "Robin Walker [MVP]" wrote:
>
> > Nikos <> wrote:
> >
> > >>> This same thing is happening to me. Does anyone have an answer?
> > >>
> > >> Please proceed as instructed in
> > >> <http://support.microsoft.com/kb/919749>
> > >
> > > Sorry it didn't help me.
> >
> > Please describe in more detail the difficulty you are still having after
> > following the instructions in 919749.
> >
> > --
> > Robin Walker [MVP Networking]
> >
> >
>

Nikos wrote:
> When I followed 919749, I could not tell if there were spaces in step #3:
>
> "To work around this problem, follow these steps:1. Click Start, click Run,
> type cmd in the Open box, and then click OK.
> 2. At the command prompt, type net stop wuauserv, and then press ENTER.
> 3. Type rmdir /s %windir%\softwaredistribution\wuredir, and then press ENTER.
> 4. Type net start wuauserv.
> 5. Use the Windows Update Web site again to install updates. "
>
> I may have not gotten this correct as it appears to me to be a space between
> "r and / and a space between "s and %." If I got this wrong please let me
> know.

You ask what my problem is, when I go to Windows update page I get the
following:

"[Error number: 0x80245003]
The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem. "

Nikos <> wrote:

> When I followed 919749, I could not tell if there were spaces in step
> #3:
>
> "To work around this problem, follow these steps:1. Click Start,
> click Run, type cmd in the Open box, and then click OK.
> 2. At the command prompt, type net stop wuauserv, and then press
> ENTER.
> 3. Type
> rmdir /s %windir%\softwaredistribution\wuredir
>, and then press ENTER.
> 4. Type net start wuauserv.
> 5. Use the Windows Update Web site again to install updates. "
>
> I may have not gotten this correct as it appears to me to be a space
> between "r and / and a space between "s and %." If I got this wrong
> please let me know.

If you got it right, then the folder
C:\WINDOWS\SoftwareDistribution\WuRedir
and all its contents will have been deleted. It will be recreated after the
"net start wuauserv". So check for the existence of that folder after step
3: if it is still there, you didn't get it right.

--
Robin Walker [MVP Networking]