Getting error 2350 while setting up USB device

I am running XP Pro SP2 with all current updates (I thought). I purchased
Samsung 940UX monitor to take advantage of USB functionality. When installing
monitor I get error 2350. Article 321444 on MS site states error is caused
by outdated installer program.

I downloaded Instmsiw.exe to update install program but when running this
exe I get an error saying wrong OS! I don't understand why I would have
outdated install program as I load all MS updates that come in.

I don't know if this has any effect but I have both Office XP and Office
2007 loaded on the computer but run Outlook 2007.

Any help would be greatly appreciated!

Bonsai Bill,

That KB article *really* needs the links updated. That's an older
Version of the Windows Installer and, most likely, a later V. is already
installed on your system.
The latest Version for XP SP2 and SP3 is here:
http://www.microsoft.com/downloads/d...DisplayLang=en

Download and save WindowsXP-KB942288-v3-x86.exe from the very bottom of
the above page.
Once the download completes close *all* open programs and browsers.
Now install WindowsXP-KB942288-v3-x86.exe

Did that resolve the isssue, Bonsai Bill ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Bonsai Bill wrote:

> I am running XP Pro SP2 with all current updates (I thought). I purchased
> Samsung 940UX monitor to take advantage of USB functionality. When installing
> monitor I get error 2350. Article 321444 on MS site states error is caused
> by outdated installer program.
>
> I downloaded Instmsiw.exe to update install program but when running this
> exe I get an error saying wrong OS! I don't understand why I would have
> outdated install program as I load all MS updates that come in.
>
> I don't know if this has any effect but I have both Office XP and Office
> 2007 loaded on the computer but run Outlook 2007.
>
> Any help would be greatly appreciated!

Thank you MowGreen. That version of the installer ran fine. I appreciate your
quick and accurate response!



"MowGreen [MVP]" wrote:

> Bonsai Bill,
>
> That KB article *really* needs the links updated. That's an older
> Version of the Windows Installer and, most likely, a later V. is already
> installed on your system.
> The latest Version for XP SP2 and SP3 is here:
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> Download and save WindowsXP-KB942288-v3-x86.exe from the very bottom of
> the above page.
> Once the download completes close *all* open programs and browsers.
> Now install WindowsXP-KB942288-v3-x86.exe
>
> Did that resolve the isssue, Bonsai Bill ?
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Bonsai Bill wrote:
>
> > I am running XP Pro SP2 with all current updates (I thought). I purchased
> > Samsung 940UX monitor to take advantage of USB functionality. When installing
> > monitor I get error 2350. Article 321444 on MS site states error is caused
> > by outdated installer program.
> >
> > I downloaded Instmsiw.exe to update install program but when running this
> > exe I get an error saying wrong OS! I don't understand why I would have
> > outdated install program as I load all MS updates that come in.
> >
> > I don't know if this has any effect but I have both Office XP and Office
> > 2007 loaded on the computer but run Outlook 2007.
> >
> > Any help would be greatly appreciated!
>

You're mowst welcome, Bonsai Bill. Glad to hear Windows Installer is
playing nice now. <w>


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Bonsai Bill wrote:

> Thank you MowGreen. That version of the installer ran fine. I appreciate your
> quick and accurate response!
>
>
>
> "MowGreen [MVP]" wrote:
>
>
>>Bonsai Bill,
>>
>>That KB article *really* needs the links updated. That's an older
>>Version of the Windows Installer and, most likely, a later V. is already
>>installed on your system.
>>The latest Version for XP SP2 and SP3 is here:
>>http://www.microsoft.com/downloads/d...DisplayLang=en
>>
>>Download and save WindowsXP-KB942288-v3-x86.exe from the very bottom of
>>the above page.
>>Once the download completes close *all* open programs and browsers.
>>Now install WindowsXP-KB942288-v3-x86.exe
>>
>>Did that resolve the isssue, Bonsai Bill ?
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Bonsai Bill wrote:
>>
>>
>>>I am running XP Pro SP2 with all current updates (I thought). I purchased
>>>Samsung 940UX monitor to take advantage of USB functionality. When installing
>>>monitor I get error 2350. Article 321444 on MS site states error is caused
>>>by outdated installer program.
>>>
>>>I downloaded Instmsiw.exe to update install program but when running this
>>>exe I get an error saying wrong OS! I don't understand why I would have
>>>outdated install program as I load all MS updates that come in.
>>>
>>>I don't know if this has any effect but I have both Office XP and Office
>>>2007 loaded on the computer but run Outlook 2007.
>>>
>>>Any help would be greatly appreciated!
>>