what is going on why do i have to keep putting this info

Hi.
Whenever i open Windows Mail, i get a bout a 30 pause, then a "windows
security" box pops up saying:

LOGON TO HOME
Please verify that both the username and password are correct for your mail
server.

There are then 2 boxes where i have to write my username and password, with
a box below which you can tick which says: Remember My Credentials.

Ok, so everytime this box pops up, and i fill in the details, and tick the
box, and then click "ok". Straight away it will pop up again, with all the
spaces empty, so away i go again and fill it all in and tick the box. THis
has to be done between 10-15 times before it will let me into Windows mail.

Any ideas how to get it sorted?

I have gone into "Tools"- "Accounts" and made sure that "Remember Password"
is ticked.

Its driving me mad, any solutions greatly recieved

Thx in advance

"W. W. Law IV" <> wrote in message
news:5ABD3ED7-0E55-4705-B7F8-...
> Hi.
> Whenever i open Windows Mail, i get a bout a 30 pause, then a "windows
> security" box pops up saying:
>
> LOGON TO HOME
> Please verify that both the username and password are correct for your
> mail
> server.
>
> There are then 2 boxes where i have to write my username and password,
> with
> a box below which you can tick which says: Remember My Credentials.
>
> Ok, so everytime this box pops up, and i fill in the details, and tick the
> box, and then click "ok". Straight away it will pop up again, with all the
> spaces empty, so away i go again and fill it all in and tick the box. THis
> has to be done between 10-15 times before it will let me into Windows
> mail.
>
> Any ideas how to get it sorted?
>
> I have gone into "Tools"- "Accounts" and made sure that "Remember
> Password"
> is ticked.
>
> Its driving me mad, any solutions greatly recieved
>
> Thx in advance
>

When ever you are presented with that PW / UN box, ALWAYS! click cancel,
NEVER OK!

if the problem persists, remove the account and set it up again. Tools
menu>accounts.

Also if you have any software that is set to scan your email, dump it.
Go to the web and search for AVG anti-virus FREE.

--
Regards Steve.
MS-MVP. MAIL. [DTS]
http://www.getsafeonline.org/

Hi,

I had the same problem. Here's what I did.

click tools
click accounts
highlight your account
click properties
click the servers tab
under the incoming mail server make sure your E-mail username and password
are correct
under the outgoing mail server check my server requires authentication
click settings
click use same settings as my incoming server
click ok
click apply
click ok
click close

Hope it works for you, good luck.
--
illigitimi non carborundum est...
"W. W. Law IV" <> wrote in message
news:5ABD3ED7-0E55-4705-B7F8-...
> Hi.
> Whenever I open Windows Mail, I get a bout a 30 pause, then a "windows
> security" box pops up saying:
>
> LOGON TO HOME
> Please verify that both the username and password are correct for your
> mail
> server.
>
> There are then 2 boxes where I have to write my username and password,
> with
> a box below which you can tick which says: Remember My Credentials.
>
> Ok, so every time this box pops up, and i fill in the details, and tick
> the
> box, and then click "ok". Straight away it will pop up again, with all the
> spaces empty, so away i go again and fill it all in and tick the box. THis
> has to be done between 10-15 times before it will let me into Windows
> mail.
>
> Any ideas how to get it sorted?
>
> I have gone into "Tools"- "Accounts" and made sure that "Remember
> Password"
> is ticked.
>
> Its driving me mad, any solutions greatly recieved
>
> Thx in advance
>