Google Earth stopped working?????

Hey guys.. Not sure if I should be asking a Google question here, but here
it goes....

I had installed the latest version of Google earth for a while now and
wokred great from the start, but I have not used for about a month or so,
and I decided to look something up last night and I am getting the MS error
message "Google Earth has stopped working" when I launch it.....

I have Vista Premium, and the only thing I can think of that has been
updated with Vista is I updated my Intel G31 video drivers recently... I
have also installed MS Virtual Earth (maybe MS is forcing G/E to not run so
we have to use MS's Virutal Earth )

The problem report in the control panel does not give any technical reason
why it stopped working...

thanks guys!....

Sorry.. Found the error detials

roblem signature
Problem Event Name: APPCRASH
Application Name: googleearth.exe
Application Version: 4.3.7284.3916
Application Timestamp: 48741eae
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 0002d1e7
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105
Additional Information 1: bfef
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: bfef
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863

Extra information about the problem
Bucket ID: 838988270


"CB900F" <> wrote in message
news:...
> Hey guys.. Not sure if I should be asking a Google question here, but here
> it goes....
>
> I had installed the latest version of Google earth for a while now and
> wokred great from the start, but I have not used for about a month or so,
> and I decided to look something up last night and I am getting the MS
> error message "Google Earth has stopped working" when I launch it.....
>
> I have Vista Premium, and the only thing I can think of that has been
> updated with Vista is I updated my Intel G31 video drivers recently... I
> have also installed MS Virtual Earth (maybe MS is forcing G/E to not run
> so we have to use MS's Virutal Earth )
>
> The problem report in the control panel does not give any technical reason
> why it stopped working...
>
> thanks guys!....
>

The easiest way would be to uninstall G.E, then reinstall Google Earth.
--
Mick Murphy - Qld (Sunshine State) - Australia


"CB900F" wrote:

> Sorry.. Found the error detials
>
> roblem signature
> Problem Event Name: APPCRASH
> Application Name: googleearth.exe
> Application Version: 4.3.7284.3916
> Application Timestamp: 48741eae
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0000005
> Exception Offset: 0002d1e7
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 4105
> Additional Information 1: bfef
> Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
> Additional Information 3: bfef
> Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
>
> Extra information about the problem
> Bucket ID: 838988270
>
>
> "CB900F" <> wrote in message
> news:...
> > Hey guys.. Not sure if I should be asking a Google question here, but here
> > it goes....
> >
> > I had installed the latest version of Google earth for a while now and
> > wokred great from the start, but I have not used for about a month or so,
> > and I decided to look something up last night and I am getting the MS
> > error message "Google Earth has stopped working" when I launch it.....
> >
> > I have Vista Premium, and the only thing I can think of that has been
> > updated with Vista is I updated my Intel G31 video drivers recently... I
> > have also installed MS Virtual Earth (maybe MS is forcing G/E to not run
> > so we have to use MS's Virutal Earth )
> >
> > The problem report in the control panel does not give any technical reason
> > why it stopped working...
> >
> > thanks guys!....
> >
>
>

Tried that already, with no luck..


"Mick Murphy" <> wrote in message
news:01845880-B3BC-48D6-8D16-...
> The easiest way would be to uninstall G.E, then reinstall Google Earth.
> --
> Mick Murphy - Qld (Sunshine State) - Australia
>
>
> "CB900F" wrote:
>
>> Sorry.. Found the error detials
>>
>> roblem signature
>> Problem Event Name: APPCRASH
>> Application Name: googleearth.exe
>> Application Version: 4.3.7284.3916
>> Application Timestamp: 48741eae
>> Fault Module Name: ntdll.dll
>> Fault Module Version: 6.0.6001.18000
>> Fault Module Timestamp: 4791a7a6
>> Exception Code: c0000005
>> Exception Offset: 0002d1e7
>> OS Version: 6.0.6001.2.1.0.768.3
>> Locale ID: 4105
>> Additional Information 1: bfef
>> Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
>> Additional Information 3: bfef
>> Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
>>
>> Extra information about the problem
>> Bucket ID: 838988270
>>
>>
>> "CB900F" <> wrote in message
>> news:...
>> > Hey guys.. Not sure if I should be asking a Google question here, but
>> > here
>> > it goes....
>> >
>> > I had installed the latest version of Google earth for a while now and
>> > wokred great from the start, but I have not used for about a month or
>> > so,
>> > and I decided to look something up last night and I am getting the MS
>> > error message "Google Earth has stopped working" when I launch it.....
>> >
>> > I have Vista Premium, and the only thing I can think of that has been
>> > updated with Vista is I updated my Intel G31 video drivers recently...
>> > I
>> > have also installed MS Virtual Earth (maybe MS is forcing G/E to not
>> > run
>> > so we have to use MS's Virutal Earth )
>> >
>> > The problem report in the control panel does not give any technical
>> > reason
>> > why it stopped working...
>> >
>> > thanks guys!....
>> >
>>
>>

CB900F wrote:
> Tried that already, with no luck..

Try this: uninstall Google Earth. Download and install Crap Cleaner from
www.ccleaner.com and run both the Cleaner and the Registry after a
reboot. Tick only the Google Earth entries in Registry and leave all the
others alone. Do the back up it offers you before nuking those entries.

Reboot.

Reinstall Google Earth.

Alias
>
>
> "Mick Murphy" <> wrote in message
> news:01845880-B3BC-48D6-8D16-...
>> The easiest way would be to uninstall G.E, then reinstall Google Earth.
>> --
>> Mick Murphy - Qld (Sunshine State) - Australia
>>
>>
>> "CB900F" wrote:
>>
>>> Sorry.. Found the error detials
>>>
>>> roblem signature
>>> Problem Event Name: APPCRASH
>>> Application Name: googleearth.exe
>>> Application Version: 4.3.7284.3916
>>> Application Timestamp: 48741eae
>>> Fault Module Name: ntdll.dll
>>> Fault Module Version: 6.0.6001.18000
>>> Fault Module Timestamp: 4791a7a6
>>> Exception Code: c0000005
>>> Exception Offset: 0002d1e7
>>> OS Version: 6.0.6001.2.1.0.768.3
>>> Locale ID: 4105
>>> Additional Information 1: bfef
>>> Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
>>> Additional Information 3: bfef
>>> Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
>>>
>>> Extra information about the problem
>>> Bucket ID: 838988270
>>>
>>>
>>> "CB900F" <> wrote in message
>>> news:...
>>> > Hey guys.. Not sure if I should be asking a Google question here,
>>> but > here
>>> > it goes....
>>> >
>>> > I had installed the latest version of Google earth for a while now and
>>> > wokred great from the start, but I have not used for about a month
>>> or > so,
>>> > and I decided to look something up last night and I am getting the MS
>>> > error message "Google Earth has stopped working" when I launch it.....
>>> >
>>> > I have Vista Premium, and the only thing I can think of that has been
>>> > updated with Vista is I updated my Intel G31 video drivers
>>> recently... > I
>>> > have also installed MS Virtual Earth (maybe MS is forcing G/E to
>>> not > run
>>> > so we have to use MS's Virutal Earth )
>>> >
>>> > The problem report in the control panel does not give any technical
>>> > reason
>>> > why it stopped working...
>>> >
>>> > thanks guys!....
>>> >
>>>
>>>
>

Best thing to do then is contact GE support, as whatever it's doing is
causing an error in a system kernel file (ntdll.dll) which means it is most
likely receiving a bad or incorrectly formatted command:
http://earth.google.com/support/

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"CB900F" <> wrote in message
news:%...
> Tried that already, with no luck..
>
>
> "Mick Murphy" <> wrote in message
> news:01845880-B3BC-48D6-8D16-...
>> The easiest way would be to uninstall G.E, then reinstall Google Earth.
>> --
>> Mick Murphy - Qld (Sunshine State) - Australia
>>
>>
>> "CB900F" wrote:
>>
>>> Sorry.. Found the error detials
>>>
>>> roblem signature
>>> Problem Event Name: APPCRASH
>>> Application Name: googleearth.exe
>>> Application Version: 4.3.7284.3916
>>> Application Timestamp: 48741eae
>>> Fault Module Name: ntdll.dll
>>> Fault Module Version: 6.0.6001.18000
>>> Fault Module Timestamp: 4791a7a6
>>> Exception Code: c0000005
>>> Exception Offset: 0002d1e7
>>> OS Version: 6.0.6001.2.1.0.768.3
>>> Locale ID: 4105
>>> Additional Information 1: bfef
>>> Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
>>> Additional Information 3: bfef
>>> Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
>>>
>>> Extra information about the problem
>>> Bucket ID: 838988270
>>>
>>>
>>> "CB900F" <> wrote in message
>>> news:...
>>> > Hey guys.. Not sure if I should be asking a Google question here, but
>>> > here
>>> > it goes....
>>> >
>>> > I had installed the latest version of Google earth for a while now and
>>> > wokred great from the start, but I have not used for about a month or
>>> > so,
>>> > and I decided to look something up last night and I am getting the MS
>>> > error message "Google Earth has stopped working" when I launch it.....
>>> >
>>> > I have Vista Premium, and the only thing I can think of that has been
>>> > updated with Vista is I updated my Intel G31 video drivers recently...
>>> > I
>>> > have also installed MS Virtual Earth (maybe MS is forcing G/E to not
>>> > run
>>> > so we have to use MS's Virutal Earth )
>>> >
>>> > The problem report in the control panel does not give any technical
>>> > reason
>>> > why it stopped working...
>>> >
>>> > thanks guys!....
>>> >
>>>
>>>
>

Thanks Rick...

"Rick Rogers" <> wrote in message
news:...
> Best thing to do then is contact GE support, as whatever it's doing is
> causing an error in a system kernel file (ntdll.dll) which means it is
> most likely receiving a bad or incorrectly formatted command:
> http://earth.google.com/support/
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "CB900F" <> wrote in message
> news:%...
>> Tried that already, with no luck..
>>
>>
>> "Mick Murphy" <> wrote in message
>> news:01845880-B3BC-48D6-8D16-...
>>> The easiest way would be to uninstall G.E, then reinstall Google Earth.
>>> --
>>> Mick Murphy - Qld (Sunshine State) - Australia
>>>
>>>
>>> "CB900F" wrote:
>>>
>>>> Sorry.. Found the error detials
>>>>
>>>> roblem signature
>>>> Problem Event Name: APPCRASH
>>>> Application Name: googleearth.exe
>>>> Application Version: 4.3.7284.3916
>>>> Application Timestamp: 48741eae
>>>> Fault Module Name: ntdll.dll
>>>> Fault Module Version: 6.0.6001.18000
>>>> Fault Module Timestamp: 4791a7a6
>>>> Exception Code: c0000005
>>>> Exception Offset: 0002d1e7
>>>> OS Version: 6.0.6001.2.1.0.768.3
>>>> Locale ID: 4105
>>>> Additional Information 1: bfef
>>>> Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
>>>> Additional Information 3: bfef
>>>> Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
>>>>
>>>> Extra information about the problem
>>>> Bucket ID: 838988270
>>>>
>>>>
>>>> "CB900F" <> wrote in message
>>>> news:...
>>>> > Hey guys.. Not sure if I should be asking a Google question here, but
>>>> > here
>>>> > it goes....
>>>> >
>>>> > I had installed the latest version of Google earth for a while now
>>>> > and
>>>> > wokred great from the start, but I have not used for about a month or
>>>> > so,
>>>> > and I decided to look something up last night and I am getting the MS
>>>> > error message "Google Earth has stopped working" when I launch
>>>> > it.....
>>>> >
>>>> > I have Vista Premium, and the only thing I can think of that has been
>>>> > updated with Vista is I updated my Intel G31 video drivers
>>>> > recently... I
>>>> > have also installed MS Virtual Earth (maybe MS is forcing G/E to not
>>>> > run
>>>> > so we have to use MS's Virutal Earth )
>>>> >
>>>> > The problem report in the control panel does not give any technical
>>>> > reason
>>>> > why it stopped working...
>>>> >
>>>> > thanks guys!....
>>>> >
>>>>
>>>>
>>
>
>

Hey guys.. I think I found the problem.. I was able to install an old
version of GE 4.2, and it worked fine.. I was fooling around with the
option, and when I changed the display type from DirectX to OpenGL, and re
started the GE, I get the same error..

I have tried to find a GE.ini file to see about changing the option back to
DirectX, but I can not find such a file..
Does GE have a ini file I can access?, if so, where???

On Wed, 3 Sep 2008 21:12:57 -0400, "CB900F" <>
wrote:

>Does GE have a ini file I can access?, if so, where???

About two dozen of them here.

Look in the Google Earth Folders.

DUH.