Graphics controller update problem

I have the same problem as one other poster, but the remedy does not apply to
me:

My computer got an auto-update ( Dell.inc. - Video - Intel(R)
82845G/GL/GE/PE/GV Graphics Controller) and now I cannot change settings to a
higher resolution. I have only 1 choice for colors (16) and only two chioces
for resolution, 480x600 and 600X800. When I go to control panel to change
display settings my pc reboots itself not allowing me to make any changes at
all. I tried to disable the driver and also tried to uninstall the adapter
with no luck.

I am running Windows 2000 Pro SP4.

Boot to Safe Mode
Open Device Manager
Remove the Graphics Adapters and Monitors
Reboot to Normal Mode - Windows will reinstall the drivers.
See if that improves things.


--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Angelwomyn" <> wrote in message
news:3D4DB5F7-7D24-497B-9571-...
>I have the same problem as one other poster, but the remedy does not apply
>to
> me:
>
> My computer got an auto-update ( Dell.inc. - Video - Intel(R)
> 82845G/GL/GE/PE/GV Graphics Controller) and now I cannot change settings
> to a
> higher resolution. I have only 1 choice for colors (16) and only two
> chioces
> for resolution, 480x600 and 600X800. When I go to control panel to change
> display settings my pc reboots itself not allowing me to make any changes
> at
> all. I tried to disable the driver and also tried to uninstall the
> adapter
> with no luck.
>
> I am running Windows 2000 Pro SP4.
>
>

I had this problem also. I went into properties of the adapter and rolled
back the driver. After rebooting it installed the previous driver and
corrected the problem. Today the update is waiting to be installed again. I
am not going to install it but is there a fix for it or is Microsoft/Dell
going to correct the problem?

I manage a lot of Dell computers and many of them where set for download and
install at night. This caused a problem in that I had to visit a lot of
computers this morning. Is this something that could be corrected in the
next update?

Thanks,
Frank


"Noel Paton" <> wrote in message
news:...
> Boot to Safe Mode
> Open Device Manager
> Remove the Graphics Adapters and Monitors
> Reboot to Normal Mode - Windows will reinstall the drivers.
> See if that improves things.
>
>
> --
> Noel Paton (MS-MVP 2002-2006, Windows)
>
> Nil Carborundum Illegitemi
> http://www.crashfixpc.com/millsrpch.htm
>
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> "Angelwomyn" <> wrote in message
> news:3D4DB5F7-7D24-497B-9571-...
>>I have the same problem as one other poster, but the remedy does not apply
>>to
>> me:
>>
>> My computer got an auto-update ( Dell.inc. - Video - Intel(R)
>> 82845G/GL/GE/PE/GV Graphics Controller) and now I cannot change settings
>> to a
>> higher resolution. I have only 1 choice for colors (16) and only two
>> chioces
>> for resolution, 480x600 and 600X800. When I go to control panel to change
>> display settings my pc reboots itself not allowing me to make any changes
>> at
>> all. I tried to disable the driver and also tried to uninstall the
>> adapter
>> with no luck.
>>
>> I am running Windows 2000 Pro SP4.
>>
>>
>
>

It's Dell's decision (I think) to make it a AU update - IMHO, it's a BAD
MISTAKE!
I'd set all options to ignore the driver updates section of WU/AU if
possible

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"FMac" <> wrote in message
news:...
>I had this problem also. I went into properties of the adapter and rolled
>back the driver. After rebooting it installed the previous driver and
>corrected the problem. Today the update is waiting to be installed again. I
>am not going to install it but is there a fix for it or is Microsoft/Dell
>going to correct the problem?
>
> I manage a lot of Dell computers and many of them where set for download
> and install at night. This caused a problem in that I had to visit a lot
> of computers this morning. Is this something that could be corrected in
> the next update?
>
> Thanks,
> Frank
>
>
> "Noel Paton" <> wrote in message
> news:...
>> Boot to Safe Mode
>> Open Device Manager
>> Remove the Graphics Adapters and Monitors
>> Reboot to Normal Mode - Windows will reinstall the drivers.
>> See if that improves things.
>>
>>
>> --
>> Noel Paton (MS-MVP 2002-2006, Windows)
>>
>> Nil Carborundum Illegitemi
>> http://www.crashfixpc.com/millsrpch.htm
>>
>> http://tinyurl.com/6oztj
>>
>> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>> "Angelwomyn" <> wrote in message
>> news:3D4DB5F7-7D24-497B-9571-...
>>>I have the same problem as one other poster, but the remedy does not
>>>apply to
>>> me:
>>>
>>> My computer got an auto-update ( Dell.inc. - Video - Intel(R)
>>> 82845G/GL/GE/PE/GV Graphics Controller) and now I cannot change settings
>>> to a
>>> higher resolution. I have only 1 choice for colors (16) and only two
>>> chioces
>>> for resolution, 480x600 and 600X800. When I go to control panel to
>>> change
>>> display settings my pc reboots itself not allowing me to make any
>>> changes at
>>> all. I tried to disable the driver and also tried to uninstall the
>>> adapter
>>> with no luck.
>>>
>>> I am running Windows 2000 Pro SP4.
>>>
>>>
>>
>>
>
>

Uninstalling through the device manager worked, I had previously tried to
uninstall through control panel and had disabled the adapter in device
manager. I too take care of many Dell computers, all of which are set to
auto-update. The roll-back solution is nice IF you run XP, but I have a mix
of 2000s and 98s. Hopefully Dell will correct this flaw.


"Noel Paton" wrote:

> Boot to Safe Mode
> Open Device Manager
> Remove the Graphics Adapters and Monitors
> Reboot to Normal Mode - Windows will reinstall the drivers.
> See if that improves things.
>
>
> --
> Noel Paton (MS-MVP 2002-2006, Windows)
>
> Nil Carborundum Illegitemi
> http://www.crashfixpc.com/millsrpch.htm
>
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> "Angelwomyn" <> wrote in message
> news:3D4DB5F7-7D24-497B-9571-...
> >I have the same problem as one other poster, but the remedy does not apply
> >to
> > me:
> >
> > My computer got an auto-update ( Dell.inc. - Video - Intel(R)
> > 82845G/GL/GE/PE/GV Graphics Controller) and now I cannot change settings
> > to a
> > higher resolution. I have only 1 choice for colors (16) and only two
> > chioces
> > for resolution, 480x600 and 600X800. When I go to control panel to change
> > display settings my pc reboots itself not allowing me to make any changes
> > at
> > all. I tried to disable the driver and also tried to uninstall the
> > adapter
> > with no luck.
> >
> > I am running Windows 2000 Pro SP4.
> >
> >
>
>
>