Group List message fails, WM Vista HP SP2

sending a message with pix to a group of 80 addresses, gets hung in the
outbox, message is;

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was ''. Subject 'From Alplaus',
Account: 'pop-server.nycap.rr.com', Server: 'smtp-server.nycap.rr.com',
Protocol: SMTP, Server Response: '554 Disabled by HIPS', Port: 25,
Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79

xxxxx inserted to protect the user,
called the ISP, claims 100 is max, but ISP rep didn't sound like understood
my question.
Also, what is the purpose of the pin in the lower right hand corner of the
trouble dialog box?
tia

HIPS is security software used on a server. The most likely cause
for this issue is an excessive number of recipients. Have you tried
cutting your distribution list in half, thereby sending to only 40 at a time?
You didn't say, but I assume there is no problem with sending to a
much smaller number of recipients.

The purpose of the pushpin is to toggle between holding an error
report open indefinitely or to have it close much sooner.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"bagger" <> wrote in message news:B2BCDBAB-0EFC-4640-96EC-...
> sending a message with pix to a group of 80 addresses, gets hung in the
> outbox, message is;
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was ''. Subject 'From Alplaus',
> Account: 'pop-server.nycap.rr.com', Server: 'smtp-server.nycap.rr.com',
> Protocol: SMTP, Server Response: '554 Disabled by HIPS', Port: 25,
> Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79
>
> xxxxx inserted to protect the user,
> called the ISP, claims 100 is max, but ISP rep didn't sound like understood
> my question.
> Also, what is the purpose of the pin in the lower right hand corner of the
> trouble dialog box?
> tia

Try splitting it in two groups of 40, and also see this about RR
restrictions.

http://www.emailquestions.com/road-r...ner-email.html

Also, make sure e-mail scanning is disabled in your AV, and that you do
not have more than 1 firewall running.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"bagger" <> wrote in message
news:B2BCDBAB-0EFC-4640-96EC-...
> sending a message with pix to a group of 80 addresses, gets hung in the
> outbox, message is;
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read
> the
> "I'm having problems sending e-mail" section. If you need help
> determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was ''. Subject 'From
> Alplaus',
> Account: 'pop-server.nycap.rr.com', Server: 'smtp-server.nycap.rr.com',
> Protocol: SMTP, Server Response: '554 Disabled by HIPS', Port: 25,
> Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79
>
> xxxxx inserted to protect the user,
> called the ISP, claims 100 is max, but ISP rep didn't sound like
> understood
> my question.
> Also, what is the purpose of the pin in the lower right hand corner of
> the
> trouble dialog box?
> tia

Nope, didn't work, split down to 39 members, note sending under bcc: to hide
addresses, here is the new message;
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was ''. Subject 'from
Alplaus', Account: 'pop-server.nycap.rr.com', Server:
'smtp-server.nycap.rr.com', Protocol: SMTP, Server Response: '550 Invalid
mailbox: [R0109005]', Port: 25, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

"Bruce Hagen" wrote:

> Try splitting it in two groups of 40, and also see this about RR
> restrictions.
>
> http://www.emailquestions.com/road-r...ner-email.html
>
> Also, make sure e-mail scanning is disabled in your AV, and that you do
> not have more than 1 firewall running.
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "bagger" <> wrote in message
> news:B2BCDBAB-0EFC-4640-96EC-...
> > sending a message with pix to a group of 80 addresses, gets hung in the
> > outbox, message is;
> >
> > The message could not be sent. The authentication setting might not be
> > correct for your outgoing e-mail [SMTP] server. For help solving this
> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
> > the
> > "I'm having problems sending e-mail" section. If you need help
> > determining
> > the proper server settings, please contact your e-mail service provider.
> >
> > The rejected e-mail address was ''. Subject 'From
> > Alplaus',
> > Account: 'pop-server.nycap.rr.com', Server: 'smtp-server.nycap.rr.com',
> > Protocol: SMTP, Server Response: '554 Disabled by HIPS', Port: 25,
> > Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79
> >
> > xxxxx inserted to protect the user,
> > called the ISP, claims 100 is max, but ISP rep didn't sound like
> > understood
> > my question.
> > Also, what is the purpose of the pin in the lower right hand corner of
> > the
> > trouble dialog box?
> > tia
>
> .
>

Are you connected directly to RR when you send? 550 is a relaying error.

http://www.insideoe.com/problems/errors.htm#relay550
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"bagger" <> wrote in message
news:BA634D71-7D3C-467C-8BE2-...
> Nope, didn't work, split down to 39 members, note sending under bcc: to
> hide
> addresses, here is the new message;
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read
> the
> "I'm having problems sending e-mail" section. If you need help
> determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was ''. Subject 'from
> Alplaus', Account: 'pop-server.nycap.rr.com', Server:
> 'smtp-server.nycap.rr.com', Protocol: SMTP, Server Response: '550
> Invalid
> mailbox: [R0109005]', Port: 25, Secure(SSL): No,
> Server Error: 550, Error Number: 0x800CCC79
>
> "Bruce Hagen" wrote:
>
>> Try splitting it in two groups of 40, and also see this about RR
>> restrictions.
>>
>> http://www.emailquestions.com/road-r...ner-email.html
>>
>> Also, make sure e-mail scanning is disabled in your AV, and that you do
>> not have more than 1 firewall running.
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>>
>>
>> "bagger" <> wrote in message
>> news:B2BCDBAB-0EFC-4640-96EC-...
>> > sending a message with pix to a group of 80 addresses, gets hung in
>> > the
>> > outbox, message is;
>> >
>> > The message could not be sent. The authentication setting might not
>> > be
>> > correct for your outgoing e-mail [SMTP] server. For help solving this
>> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
>> > the
>> > "I'm having problems sending e-mail" section. If you need help
>> > determining
>> > the proper server settings, please contact your e-mail service
>> > provider.
>> >
>> > The rejected e-mail address was ''. Subject 'From
>> > Alplaus',
>> > Account: 'pop-server.nycap.rr.com', Server:
>> > 'smtp-server.nycap.rr.com',
>> > Protocol: SMTP, Server Response: '554 Disabled by HIPS', Port: 25,
>> > Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79
>> >
>> > xxxxx inserted to protect the user,
>> > called the ISP, claims 100 is max, but ISP rep didn't sound like
>> > understood
>> > my question.
>> > Also, what is the purpose of the pin in the lower right hand corner
>> > of
>> > the
>> > trouble dialog box?
>> > tia
>>
>> .
>>

You are making progress, believe it or not. The error message is quite
different this time, indicating that the first problem (too many recipients)
has been resolved.
The current issue is due to one or more of your recipients having
changed their email address. I tested the email address
and it is indeed invalid.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"bagger" <> wrote in message news:BA634D71-7D3C-467C-8BE2-...
> Nope, didn't work, split down to 39 members, note sending under bcc: to hide
> addresses, here is the new message;
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was ''. Subject 'from
> Alplaus', Account: 'pop-server.nycap.rr.com', Server:
> 'smtp-server.nycap.rr.com', Protocol: SMTP, Server Response: '550 Invalid
> mailbox: [R0109005]', Port: 25, Secure(SSL): No,
> Server Error: 550, Error Number: 0x800CCC79
>
> "Bruce Hagen" wrote:
>
>> Try splitting it in two groups of 40, and also see this about RR
>> restrictions.
>>
>> http://www.emailquestions.com/road-r...ner-email.html
>>
>> Also, make sure e-mail scanning is disabled in your AV, and that you do
>> not have more than 1 firewall running.
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>>
>>
>> "bagger" <> wrote in message
>> news:B2BCDBAB-0EFC-4640-96EC-...
>> > sending a message with pix to a group of 80 addresses, gets hung in the
>> > outbox, message is;
>> >
>> > The message could not be sent. The authentication setting might not be
>> > correct for your outgoing e-mail [SMTP] server. For help solving this
>> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
>> > the
>> > "I'm having problems sending e-mail" section. If you need help
>> > determining
>> > the proper server settings, please contact your e-mail service provider.
>> >
>> > The rejected e-mail address was ''. Subject 'From
>> > Alplaus',
>> > Account: 'pop-server.nycap.rr.com', Server: 'smtp-server.nycap.rr.com',
>> > Protocol: SMTP, Server Response: '554 Disabled by HIPS', Port: 25,
>> > Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79
>> >
>> > xxxxx inserted to protect the user,
>> > called the ISP, claims 100 is max, but ISP rep didn't sound like
>> > understood
>> > my question.
>> > Also, what is the purpose of the pin in the lower right hand corner of
>> > the
>> > trouble dialog box?
>> > tia
>>
>> .
>>

I'm connected via a dlink router to the RR cable modem to the cable which
shares other people in the community before it hits the server as I
understand it. I just sent another small text msg of 3KB to a grp list of 13
which delivered OK. The other grp list of 39 (now) has text & pix of about
100KB.
I've also have been sending & receiving individual mail OK, only for about
10 ten days as this is a newer computer.
Thanks again for helping on this.


"Bruce Hagen" wrote:

> Are you connected directly to RR when you send? 550 is a relaying error.
>
> http://www.insideoe.com/problems/errors.htm#relay550
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "bagger" <> wrote in message
> news:BA634D71-7D3C-467C-8BE2-...
> > Nope, didn't work, split down to 39 members, note sending under bcc: to
> > hide
> > addresses, here is the new message;
> > The message could not be sent. The authentication setting might not be
> > correct for your outgoing e-mail [SMTP] server. For help solving this
> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
> > the
> > "I'm having problems sending e-mail" section. If you need help
> > determining
> > the proper server settings, please contact your e-mail service provider.
> >
> > The rejected e-mail address was ''. Subject 'from
> > Alplaus', Account: 'pop-server.nycap.rr.com', Server:
> > 'smtp-server.nycap.rr.com', Protocol: SMTP, Server Response: '550
> > Invalid
> > mailbox: [R0109005]', Port: 25, Secure(SSL): No,
> > Server Error: 550, Error Number: 0x800CCC79
> >
> > "Bruce Hagen" wrote:
> >
> >> Try splitting it in two groups of 40, and also see this about RR
> >> restrictions.
> >>
> >> http://www.emailquestions.com/road-r...ner-email.html
> >>
> >> Also, make sure e-mail scanning is disabled in your AV, and that you do
> >> not have more than 1 firewall running.
> >> --
> >> Bruce Hagen
> >> MS-MVP [Mail]
> >> Imperial Beach, CA
> >>
> >>
> >> "bagger" <> wrote in message
> >> news:B2BCDBAB-0EFC-4640-96EC-...
> >> > sending a message with pix to a group of 80 addresses, gets hung in
> >> > the
> >> > outbox, message is;
> >> >
> >> > The message could not be sent. The authentication setting might not
> >> > be
> >> > correct for your outgoing e-mail [SMTP] server. For help solving this
> >> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
> >> > the
> >> > "I'm having problems sending e-mail" section. If you need help
> >> > determining
> >> > the proper server settings, please contact your e-mail service
> >> > provider.
> >> >
> >> > The rejected e-mail address was ''. Subject 'From
> >> > Alplaus',
> >> > Account: 'pop-server.nycap.rr.com', Server:
> >> > 'smtp-server.nycap.rr.com',
> >> > Protocol: SMTP, Server Response: '554 Disabled by HIPS', Port: 25,
> >> > Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79
> >> >
> >> > xxxxx inserted to protect the user,
> >> > called the ISP, claims 100 is max, but ISP rep didn't sound like
> >> > understood
> >> > my question.
> >> > Also, what is the purpose of the pin in the lower right hand corner
> >> > of
> >> > the
> >> > trouble dialog box?
> >> > tia
> >>
> >> .
> >>
>
> .
>

See my response of about an hour ago.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"bagger" <> wrote in message news:07530250-F83B-43EF-8751-...
> I'm connected via a dlink router to the RR cable modem to the cable which
> shares other people in the community before it hits the server as I
> understand it. I just sent another small text msg of 3KB to a grp list of 13
> which delivered OK. The other grp list of 39 (now) has text & pix of about
> 100KB.
> I've also have been sending & receiving individual mail OK, only for about
> 10 ten days as this is a newer computer.
> Thanks again for helping on this.
>
>
> "Bruce Hagen" wrote:
>
>> Are you connected directly to RR when you send? 550 is a relaying error.
>>
>> http://www.insideoe.com/problems/errors.htm#relay550
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>>
>>
>> "bagger" <> wrote in message
>> news:BA634D71-7D3C-467C-8BE2-...
>> > Nope, didn't work, split down to 39 members, note sending under bcc: to
>> > hide
>> > addresses, here is the new message;
>> > The message could not be sent. The authentication setting might not be
>> > correct for your outgoing e-mail [SMTP] server. For help solving this
>> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
>> > the
>> > "I'm having problems sending e-mail" section. If you need help
>> > determining
>> > the proper server settings, please contact your e-mail service provider.
>> >
>> > The rejected e-mail address was ''. Subject 'from
>> > Alplaus', Account: 'pop-server.nycap.rr.com', Server:
>> > 'smtp-server.nycap.rr.com', Protocol: SMTP, Server Response: '550
>> > Invalid
>> > mailbox: [R0109005]', Port: 25, Secure(SSL): No,
>> > Server Error: 550, Error Number: 0x800CCC79
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> Try splitting it in two groups of 40, and also see this about RR
>> >> restrictions.
>> >>
>> >> http://www.emailquestions.com/road-r...ner-email.html
>> >>
>> >> Also, make sure e-mail scanning is disabled in your AV, and that you do
>> >> not have more than 1 firewall running.
>> >> --
>> >> Bruce Hagen
>> >> MS-MVP [Mail]
>> >> Imperial Beach, CA
>> >>
>> >>
>> >> "bagger" <> wrote in message
>> >> news:B2BCDBAB-0EFC-4640-96EC-...
>> >> > sending a message with pix to a group of 80 addresses, gets hung in
>> >> > the
>> >> > outbox, message is;
>> >> >
>> >> > The message could not be sent. The authentication setting might not
>> >> > be
>> >> > correct for your outgoing e-mail [SMTP] server. For help solving this
>> >> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
>> >> > the
>> >> > "I'm having problems sending e-mail" section. If you need help
>> >> > determining
>> >> > the proper server settings, please contact your e-mail service
>> >> > provider.
>> >> >
>> >> > The rejected e-mail address was ''. Subject 'From
>> >> > Alplaus',
>> >> > Account: 'pop-server.nycap.rr.com', Server:
>> >> > 'smtp-server.nycap.rr.com',
>> >> > Protocol: SMTP, Server Response: '554 Disabled by HIPS', Port: 25,
>> >> > Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79
>> >> >
>> >> > xxxxx inserted to protect the user,
>> >> > called the ISP, claims 100 is max, but ISP rep didn't sound like
>> >> > understood
>> >> > my question.
>> >> > Also, what is the purpose of the pin in the lower right hand corner
>> >> > of
>> >> > the
>> >> > trouble dialog box?
>> >> > tia
>> >>
>> >> .
>> >>
>>
>> .
>>

but shouldn't mail be delivered to the valid addresses in the group? some
of these addresses on this group are only used once per year (Christmas).
OE6 express allowed that. You mean I have to test all addresses in the group
before sending?
tia

"Gary VanderMolen (MVP)" wrote:

> You are making progress, believe it or not. The error message is quite
> different this time, indicating that the first problem (too many recipients)
> has been resolved.
> The current issue is due to one or more of your recipients having
> changed their email address. I tested the email address
> and it is indeed invalid.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "bagger" <> wrote in message news:BA634D71-7D3C-467C-8BE2-...
> > Nope, didn't work, split down to 39 members, note sending under bcc: to hide
> > addresses, here is the new message;
> > The message could not be sent. The authentication setting might not be
> > correct for your outgoing e-mail [SMTP] server. For help solving this
> > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> > "I'm having problems sending e-mail" section. If you need help determining
> > the proper server settings, please contact your e-mail service provider.
> >
> > The rejected e-mail address was ''. Subject 'from
> > Alplaus', Account: 'pop-server.nycap.rr.com', Server:
> > 'smtp-server.nycap.rr.com', Protocol: SMTP, Server Response: '550 Invalid
> > mailbox: [R0109005]', Port: 25, Secure(SSL): No,
> > Server Error: 550, Error Number: 0x800CCC79
> >
> > "Bruce Hagen" wrote:
> >
> >> Try splitting it in two groups of 40, and also see this about RR
> >> restrictions.
> >>
> >> http://www.emailquestions.com/road-r...ner-email.html
> >>
> >> Also, make sure e-mail scanning is disabled in your AV, and that you do
> >> not have more than 1 firewall running.
> >> --
> >> Bruce Hagen
> >> MS-MVP [Mail]
> >> Imperial Beach, CA
> >>
> >>
> >> "bagger" <> wrote in message
> >> news:B2BCDBAB-0EFC-4640-96EC-...
> >> > sending a message with pix to a group of 80 addresses, gets hung in the
> >> > outbox, message is;
> >> >
> >> > The message could not be sent. The authentication setting might not be
> >> > correct for your outgoing e-mail [SMTP] server. For help solving this
> >> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
> >> > the
> >> > "I'm having problems sending e-mail" section. If you need help
> >> > determining
> >> > the proper server settings, please contact your e-mail service provider.
> >> >
> >> > The rejected e-mail address was ''. Subject 'From
> >> > Alplaus',
> >> > Account: 'pop-server.nycap.rr.com', Server: 'smtp-server.nycap.rr.com',
> >> > Protocol: SMTP, Server Response: '554 Disabled by HIPS', Port: 25,
> >> > Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79
> >> >
> >> > xxxxx inserted to protect the user,
> >> > called the ISP, claims 100 is max, but ISP rep didn't sound like
> >> > understood
> >> > my question.
> >> > Also, what is the purpose of the pin in the lower right hand corner of
> >> > the
> >> > trouble dialog box?
> >> > tia
> >>
> >> .
> >>
> .
>

Some servers, when sending to multiple recipients, will reject only a
"bad" address and send the rest on.

Other servers will reject the entire batch, which it seems to be what
happening here.

It is not a WinMail issue.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"bagger" <> wrote in message
news:EFADCB2E-27E1-473A-8AE3-...
> but shouldn't mail be delivered to the valid addresses in the group?
> some
> of these addresses on this group are only used once per year
> (Christmas).
> OE6 express allowed that. You mean I have to test all addresses in the
> group
> before sending?
> tia
>
> "Gary VanderMolen (MVP)" wrote:
>
>> You are making progress, believe it or not. The error message is quite
>> different this time, indicating that the first problem (too many
>> recipients)
>> has been resolved.
>> The current issue is due to one or more of your recipients having
>> changed their email address. I tested the email address
>> and it is indeed invalid.
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "bagger" <> wrote in message
>> news:BA634D71-7D3C-467C-8BE2-...
>> > Nope, didn't work, split down to 39 members, note sending under bcc:
>> > to hide
>> > addresses, here is the new message;
>> > The message could not be sent. The authentication setting might not
>> > be
>> > correct for your outgoing e-mail [SMTP] server. For help solving this
>> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
>> > the
>> > "I'm having problems sending e-mail" section. If you need help
>> > determining
>> > the proper server settings, please contact your e-mail service
>> > provider.
>> >
>> > The rejected e-mail address was ''. Subject 'from
>> > Alplaus', Account: 'pop-server.nycap.rr.com', Server:
>> > 'smtp-server.nycap.rr.com', Protocol: SMTP, Server Response: '550
>> > Invalid
>> > mailbox: [R0109005]', Port: 25, Secure(SSL):
>> > No,
>> > Server Error: 550, Error Number: 0x800CCC79
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> Try splitting it in two groups of 40, and also see this about RR
>> >> restrictions.
>> >>
>> >> http://www.emailquestions.com/road-r...ner-email.html
>> >>
>> >> Also, make sure e-mail scanning is disabled in your AV, and that you
>> >> do
>> >> not have more than 1 firewall running.
>> >> --
>> >> Bruce Hagen
>> >> MS-MVP [Mail]
>> >> Imperial Beach, CA
>> >>
>> >>
>> >> "bagger" <> wrote in message
>> >> news:B2BCDBAB-0EFC-4640-96EC-...
>> >> > sending a message with pix to a group of 80 addresses, gets hung
>> >> > in the
>> >> > outbox, message is;
>> >> >
>> >> > The message could not be sent. The authentication setting might
>> >> > not be
>> >> > correct for your outgoing e-mail [SMTP] server. For help solving
>> >> > this
>> >> > problem, go to Help, search for "Troubleshoot Windows Mail", and
>> >> > read
>> >> > the
>> >> > "I'm having problems sending e-mail" section. If you need help
>> >> > determining
>> >> > the proper server settings, please contact your e-mail service
>> >> > provider.
>> >> >
>> >> > The rejected e-mail address was ''. Subject 'From
>> >> > Alplaus',
>> >> > Account: 'pop-server.nycap.rr.com', Server:
>> >> > 'smtp-server.nycap.rr.com',
>> >> > Protocol: SMTP, Server Response: '554 Disabled by HIPS', Port: 25,
>> >> > Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79
>> >> >
>> >> > xxxxx inserted to protect the user,
>> >> > called the ISP, claims 100 is max, but ISP rep didn't sound like
>> >> > understood
>> >> > my question.
>> >> > Also, what is the purpose of the pin in the lower right hand
>> >> > corner of
>> >> > the
>> >> > trouble dialog box?
>> >> > tia
>> >>
>> >> .
>> >>
>> .
>>