Hacking

Briefly, daughters friend has had msn account hacked into, change e-mail,
user name and password and he finds it again, he then logs on as this person
and if you call up who you think is your friend he hacks into your account
while you are online, when you log out he then logs on as you and takes
someone else.

He is currently going through the address books of several 15 year old girls
and changing the passwords of their accounts so they can't log on.

He claims he is a Turkish man and he is inciting things he shouldn't be to
minors.

Many questions arise from this.

Can Microsoft trace him when he signs in?

Is there anything we can do?

Is there a phone number for Microsoft we can ring?

The police have been informed and are visiting us tomorrow(Friday)

Any help would be gladly appreciated.

"Worried" <> wrote in message
news:99F3F7BC-9178-4053-A684-...
> Briefly, daughters friend has had msn account hacked into, change e-mail,
> user name and password and he finds it again, he then logs on as this
> person
> and if you call up who you think is your friend he hacks into your account
> while you are online, when you log out he then logs on as you and takes
> someone else.
>
> He is currently going through the address books of several 15 year old
> girls
> and changing the passwords of their accounts so they can't log on.
>
> He claims he is a Turkish man and he is inciting things he shouldn't be to
> minors.
>
> Many questions arise from this.
>
> Can Microsoft trace him when he signs in?
>
> Is there anything we can do?
>
> Is there a phone number for Microsoft we can ring?
>
> The police have been informed and are visiting us tomorrow(Friday)
>
> Any help would be gladly appreciated.

Greetings Worried,

Firstly let me say you have done the right thing by contacting the police.
Now go and change the email address, security questions and password for any
other online accounts she has.
Remember, most sites will use a 'forgot password' link where you just have
to enter the registered email address to get a new password. Some sites send
the existing password. As the girls are only 15 they'll most likely use the
same password across sites. So it'll be best to change them all.

Also, I would advise you to do, is try not to use the PC she was using again
until the police have been. There may still be evidence of how the accounts
were taken over. There maybe chat & emails conversational logs that show
social engineering for the accounts. Or it may simple be that you've had a
Trojan installed on the computer and he's taken the passwords that way. The
two can be classed as different laws that the hacker has broken and the
result can be a different type of investigation from the outset.

The police officers will be able to contact Microsoft as part of their
investigation and indeed get a better response. The police will usually have
departments setup for cyber crime related activities and they'll work very
closely with any internet based organization.

Unfortunately, the internet is a global presences and laws are commonly
setup locally. So what may be a crime (directly related to you) where you
live, may not be a crime where the perpetrators is. Often the laws don't
even apply to where the services/servers are held.

Microsoft can trace him, if not by past logs they have on the account then
by future monitoring. However, if he really wanted to he could setup a proxy
for himself and get the connection bounced around the world a few times.
Getting the different organizations and places all agreeing to the
investigation can be hard and my not be worth the resources.

The police should be able to tell you more after they've been.

Hope it all turns out ok for you.


--
(Windows Live Butterfly Expert)