Hi, rr.
By default, Win7 is set to "Automatically restart" on "System failure".
This is probably best for newbies because, as we all learn early in
computing, a reboot will fix many transient computer problems. But when it
doesn't, we're left with no clues as to what happened, unless we know how to
read the Event Viewer or memory dump and other diagnostic tools.
So, change the default. It's a very easy switch at the end of a long
click-path:
Start | Control Panel | System, then Advanced system settings (you'll need
to furnish Administrator credentials to go past here) | Advanced / Startup
and Recovery / Settings. Whew! Finally, just clear the check from the box
that says "Automatically restart". Then OK your way out - and you might
need to reboot.
Next time it crashes, you'll have all the time you need to copy the entire
BSOD (Blue Screen of Death) because it won't restart until you push the
computer's hardware Reset button. We don't need the boilerplate, which
usually doesn't apply, anyhow. But we DO need the Stop Code - both the hex
number (0xD1?) and the text (such as DRIVER_IRQL_NOT_LESS_OR_EQUAL). And
there often are 4 more long hex numbers; those may look like gobbledygook
but they tell a lot to the gurus who understand them.
Include all those numbers in your next post and someone here should be able
to point the way to a solution.
RC
--
R. C. White, CPA
San Marcos, TX
Microsoft Windows MVP
Windows Live Mail Version 2011 (Build 15.4.3002.0810)) in Win7 Ultimate x64
wrote in message news:...
Here is half of the messsage. It didnt' let me finish writing down the
message.
" A problem has been detected and windows has been shut down to prevent
damage to your computer. DRIVER_IRQL_NOT_LESS_OR_EQUAL .If thsis is the
first time you have seen this stop error screen, restart your computer.
If this screen appears again, follow these steps, "
What is the exact blue screen error code
> shown?
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