Have 12 Updates Available and Won't Install

This is the error message it gives me.....10 of these are optional updates,
the other 2 say critical...


Error(s) found:
Code 646 Windows Update encountered an unknown error. (Get help with this
error.)

Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
newsgroup. Please do so in your next reply.

What are the KB numbers of the updates in question?

Tip: Insert your Office CD into the appropriate drive bay before the next
installation attempt.

Tip: If no joy, see if you can download the "fullfile" version of the
update(s) via http://www.microsoft.com/downloads/ or
http://catalog.update.microsoft.com/ and then install it/them manually.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


kk-emt72 wrote:
> This is the error message it gives me.....10 of these are optional
> updates,
> the other 2 say critical...
>
> Error(s) found:
> Code 646 Windows Update encountered an unknown error. (Get help with
> this
> error.)

When requesting help in a newsgroup or a forum, please state your full
Windows version, edition, and service pack level, IE version? and perhaps
what other antivirus Security suite and firewall or antimalware software you
may have installed.

Please do so in your next reply.

<http://support.microsoft.com/kb/555375>
-=-

Which Windows Update are you referring to?

And which updates did you install?
-=-

"kk-emt72" wrote:

> This is the error message it gives me.....10 of these are optional updates,
> the other 2 say critical...
>
>
> Error(s) found:
> Code 646 Windows Update encountered an unknown error. (Get help with this
> error.)

--
wannaspoonsoon


"kk-emt72" wrote:

> This is the error message it gives me.....10 of these are optional updates,
> the other 2 say critical...
>
>
> Error(s) found:
> Code 646 Windows Update encountered an unknown error. (Get help with this
> error.)

--
wannaspoonsoon


"kk-emt72" wrote:

> This is the error message it gives me.....10 of these are optional updates,
> the other 2 say critical...
>
>
> Error(s) found:
> Code 646 Windows Update encountered an unknown error. (Get help with this
> error.)

Go to the Control Panel, click on User Accounts and turn it off. You'll have
to restart your computer, then install the updates. Once installed, go back
to the Control Panel and turn the User Accounts back on. It has worked for me
every time an Office 2007 update has failed.


"kk-emt72" wrote:

> This is the error message it gives me.....10 of these are optional updates,
> the other 2 say critical...
>
>
> Error(s) found:
> Code 646 Windows Update encountered an unknown error. (Get help with this
> error.)