I have failed updates too, but different ones

I keep getting a box on my desktop that indicates that Windows cannot update.
So I go into the Windows Update and tell it to update. It says it can't
because it has to download some software first. So I tell it to do that. It
comes back and says this all over again...we keep going around in a circle
never getting anywhere. The only error message I have seen is 800700A. I saw
a similar error number in another thread, so I got brave, or was it stupid?,
did what it said, but it did not cure this problem. Did not seem to hurt
anything though.

I cannot get help from Microsoft because it was installed on my pc when I
bought it, so I have been online with HP all day, to no avail. Nothing works.
They also had me download an HP update agent, and when I tried to install
it, it said it was already installed.

Can anyone here help me? It has not updated since late November, and at that
time I do not remember any downloads or new software. I did have a lot of
printer problems but have replaced it in the past month.

I hope someone's answer and a couple of Aleve will help. Thanks for any help.

Maggie

Update errors are normally 8 digits; you have only written 7 digits.
--
Mad Mike


"Maggielena" wrote:

> I keep getting a box on my desktop that indicates that Windows cannot update.
> So I go into the Windows Update and tell it to update. It says it can't
> because it has to download some software first. So I tell it to do that. It
> comes back and says this all over again...we keep going around in a circle
> never getting anywhere. The only error message I have seen is 800700A. I saw
> a similar error number in another thread, so I got brave, or was it stupid?,
> did what it said, but it did not cure this problem. Did not seem to hurt
> anything though.
>
> I cannot get help from Microsoft because it was installed on my pc when I
> bought it, so I have been online with HP all day, to no avail. Nothing works.
> They also had me download an HP update agent, and when I tried to install
> it, it said it was already installed.
>
> Can anyone here help me? It has not updated since late November, and at that
> time I do not remember any downloads or new software. I did have a lot of
> printer problems but have replaced it in the past month.
>
> I hope someone's answer and a couple of Aleve will help. Thanks for any help.
>
> Maggie

Mick: I am terribly sorry. You are right. It is 8007007A. I was brain dead
from all day on the chatline trying to fix this, if that is a good excuse!
Thanks for any help.


"Mick Murphy" wrote:

> Update errors are normally 8 digits; you have only written 7 digits.
> --
> Mad Mike
>
>
> "Maggielena" wrote:
>
> > I keep getting a box on my desktop that indicates that Windows cannot update.
> > So I go into the Windows Update and tell it to update. It says it can't
> > because it has to download some software first. So I tell it to do that. It
> > comes back and says this all over again...we keep going around in a circle
> > never getting anywhere. The only error message I have seen is 800700A. I saw
> > a similar error number in another thread, so I got brave, or was it stupid?,
> > did what it said, but it did not cure this problem. Did not seem to hurt
> > anything though.
> >
> > I cannot get help from Microsoft because it was installed on my pc when I
> > bought it, so I have been online with HP all day, to no avail. Nothing works.
> > They also had me download an HP update agent, and when I tried to install
> > it, it said it was already installed.
> >
> > Can anyone here help me? It has not updated since late November, and at that
> > time I do not remember any downloads or new software. I did have a lot of
> > printer problems but have replaced it in the past month.
> >
> > I hope someone's answer and a couple of Aleve will help. Thanks for any help.
> >
> > Maggie

Maggielena;973528 Wrote:
> I keep getting a box on my desktop that indicates that Windows canno
> update
> So I go into the Windows Update and tell it to update. It says it can'
> because it has to download some software first. So I tell it to d
> that. I
> comes back and says this all over again...we keep going around in
> circl
> never getting anywhere. The only error message I have seen is 800700A
> I sa
> a similar error number in another thread, so I got brave, or was i
> stupid?
> did what it said, but it did not cure this problem. Did not seem t
> hur
> anything though
>
> I cannot get help from Microsoft because it was installed on my pc whe
>
> bought it, so I have been online with HP all day, to no avail. Nothin
> works
> They also had me download an HP update agent, and when I tried t
> instal
> it, it said it was already installed
>
> Can anyone here help me? It has not updated since late November, and a
> tha
> time I do not remember any downloads or new software. I did have a lo
> o
> printer problems but have replaced it in the past month
>
> I hope someone's answer and a couple of Aleve will help. Thanks for an
> help
>
> Maggi

Microsoft is offering free help
https://support.microsoft.com/oas/de...rid=6527&x=21&

--
telwat