0x8024A000 -2145083392 WU_E_AU_NOSERVICE
AU was unable to service incoming AU calls
80246005 = SUS_E_DM_NONETWORK
Network connection was not available
1. Stop the Automatic Update Service
Click Start, select Run, type in: services.msc
then press enter
Right click the Automatic Updates Service and stop the service
2. Click Start, select Run, type in: %windir%\SoftwareDistribution
then press enter
Open the Datastore folder and delete its contents.
3. Click Start, select Run, type in: type services.msc
then press enter
Right click the Automatic Update Service and start the service
Try running the Updates again.
Always remember if in doubt, you can always copy the contents of the Datastore folder to
another area on your hard drive as a backup.
Also see: You cannot install some updates or programs
http://support.microsoft.com/kb/822798
When you examine the %systemroot%\Windowsupdate.log file, you may see an entry for one of
the following errors:. 0x80096001
.. 0x80096005 . 0x80096010 . 0x800B0001 . 0x800B0003 . 0x800B0004 .
800B0109 . 0x8007f0da
0x80070005 - Access Denied
Check points:
Make sure the Administrators group has Full Control permissions to the Auto Update
registry key.
1. Use an account that has administrative credentials to log on to the Windows XP
computer.
2. Click Start, click Run, and then type the following command: regedit
3. Click OK.
4. Navigate to the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\Auto Update
5. Right-click the Auto Update folder, and then click Permissions.
6. Make sure that the Administrators group has Full Control.
Also check especially if the WindowsUpdate.log file will also read errors 0x80070005 and
0x80080005
(for Windows XP & Windows Server 2003
Locate the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
On the menu, click Edit. Click Permissions.
For Administrator and System, select the Allow check boxes next to Full Control and Read
permissions. NOTE: In certain instances, these check boxes are grayed out. Ensure all
accounts have appropriate permissions.
Click Apply, Click OK, Close the Registry Editor.
Restart the system.
If you're using Windows XP Pro make sure it hasn't been disabled by Group Policy:-
Start/Run/gpedit.msc. User Configuration/Administrative Templates/Windows
Components/Windows Update. In the right pane, double click, Remove access to all Windows
Update Features and set it to the default "not configured"
Another workaround is to use Regmon and see for what keys get "Access Denied", or
Restore the permission back to default
http://support.microsoft.com/kb/313222/EN-US/
How to reset security settings back to the defaults - WinXP Professional
Regmon is a Registry monitoring utility that will show you which applications are
accessing your Registry, which keys they are accessing, and the Registry data that they
are reading and writing - all in real-time
http://www.sysinternals.com/Utilities/Regmon.html
If you're using Windows XP Home Edition check to see you haven't got the key
"DisableWindowsUpdateAccess"
Locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\
WindowsUpdate
If you see a key in the right pane called "DisableWindowsUpdateAccess", then to access the
Windows Update site, the data value should be a zero "0".
If the value is set to a one "1", then you are currently configured to DENY access to the
Windows Update site.
To change the data value, double-click on the key name and set the value to a zero "0".
Now locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\Explorer]
Do you see the key called: "NoWindowsUpdate"
To access the Windows Update site, the data value should be a zero "0".
If the value is set to a one "1", then your PC is currently configured to DENY access to
the Windows Update site.
To change the data value, double-click on the key name and set the value to a zero "0".
After you have changed the data values, close regedit and reboot the computer and try
Windows Update again.
--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post:
http://www.dts-l.org/goodpost.htm
Backup and data recovery:
http://www.acronis.com/
Enhancing file system performance:
http://www.diskeeper.com/defrag.asp
<> wrote in message
news: ups.com...
| Hello everyone I can download the updates from AU but it always fails
| to install them. I have noticed some FATAL and Warning errors in the
| update log. So here it is:
|
| Thanks in Advance,
| Chad
|
|
| Service WARNING: SUS Agent fails to handle service control request
| due
| to engine not ready
|
|
| Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=8024A000
|
|
| WARNING: WU client fails to call back to download call {FD172D1F-
| DA0E-4415-BA1B-45970F9A3732} with error 0x8024a000
|
|
| DnldMgr FATAL: DM:CAgentDownloadManager::ProcessWorkItem: Refresh
| failed with 0x80246005.
|
|
| AUClnt FATAL: Error: 0x80070005. wuauclt handler: failed to spawn
| COM
| server
|
|
| DnldMgr Generating download request for update
| {AD7FCD29-02EF-40B1-9C65-6D05DEE9B5F2}.100
| 2007-02-17 19:06:44 932 4f0 Agent * WARNING:
| Exit code = 0x80070005
|
|
| Agent WARNING: WU client failed installing updates with error
| 0x80070005
| 2007-02-17 19:06:44 932 4ac Handler Windows Patch
| download for
| UpdateId = {AD7FCD29-02EF-40B1-9C65-6D05DEE9B5F2}: selected action is
| download express (delta).
| 2007-02-17 19:06:44 932 4f0 AU >>## RESUMED
| ## AU: Installing
| update [UpdateId = {707E6500-81C1-4165-8C43-631E09891716}]
| 2007-02-17 19:06:44 932 4f0 AU # WARNING:
| Install skipped
| 2007-02-17 19:06:44 932 4f0 AU >>## RESUMED
| ## AU: Installing
| update [UpdateId = {DD167F04-69E8-46A0-83DA-D4A5143EDBF1}]
| 2007-02-17 19:06:44 932 4f0 AU # WARNING:
| Install skipped
| 2007-02-17 19:06:44 932 4f0 AU >>## RESUMED
| ## AU: Installing
| update [UpdateId = {76104728-0AF1-4AAD-8E5A-8E4658A0DEA7}]
| 2007-02-17 19:06:44 932 4f0 AU # WARNING:
| Install skipped
| 2007-02-17 19:06:44 932 4f0 AU >>## RESUMED
| ## AU: Installing
| update [UpdateId = {8B900358-5017-4990-B413-BD149F9FE9C5}]
| 2007-02-17 19:06:44 932 4f0 AU # WARNING:
| Install skipped
| 2007-02-17 19:06:44 932 4f0 AU >>## RESUMED
| ## AU: Installing
| update [UpdateId = {70E702CB-5D44-494D-8594-476AC774CD51}]
| 2007-02-17 19:06:44 932 4f0 AU # WARNING:
| Install skipped
| 2007-02-17 19:06:44 932 4f0 AU # WARNING:
| Install call failed,
| reboot required = No, error = 0x80070005
|
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