I have problems with Windows Update Software

When i want make an update on my Windows the Microsof't page said me that i
need to download an upgrade of my Windows Update, but, then when i said "Find
and Select all updates availables", i received this message:

Error 0x80072EFD:

El sitio Web ha encontrado un problema y no puede mostrar la página que
intenta ver.

The website has found a problem and it can´t show the page.

could anybody help me?

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Fatima wrote:
> When i want make an update on my Windows the Microsof't page said me that i
> need to download an upgrade of my Windows Update, but, then when i said "Find
> and Select all updates availables", i received this message:
>
> Error 0x80072EFD:



are you behind a proxy server?

http://www.fermu.com/content/view/141/37/lang,us/

**/You receive an "Error 0x80072EE2" or an "Error 0x80072EFD" error
message if you try to use the Microsoft Windows Update Web site

http://support.microsoft.com/? scid=kb;en-us;836941


- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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No, i don´t

"fermu" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
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>
> Fatima wrote:
> > When i want make an update on my Windows the Microsof't page said me that i
> > need to download an upgrade of my Windows Update, but, then when i said "Find
> > and Select all updates availables", i received this message:
> >
> > Error 0x80072EFD:
>
>
>
> are you behind a proxy server?
>
> http://www.fermu.com/content/view/141/37/lang,us/
>
> **/You receive an "Error 0x80072EE2" or an "Error 0x80072EFD" error
> message if you try to use the Microsoft Windows Update Web site
>
> http://support.microsoft.com/? scid=kb;en-us;836941
>
>
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
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> =zeiz
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>

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Fatima wrote:
> No, i don´t


have you read this article?
http://support.microsoft.com/?scid=k...36941&x=4&y=20


- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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I did all in this page and i have the same error

PD: Sorry about my english if i said any wrong it´s nt my native language

"fermu" wrote:

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>
> Fatima wrote:
> > No, i don´t
>
>
> have you read this article?
> http://support.microsoft.com/?scid=k...36941&x=4&y=20
>
>
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
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> =0bFs
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>

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Fatima wrote:
> I did all in this page and i have the same error


Ok, start/run/ and type %windir%\windowsupdate.log, and post the file
content.

> PD: Sorry about my english if i said any wrong it´s nt my native language

Don't worry... My native language is the spanish... ;-)

- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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Ok, thanks. I opened the log file and i obtained a file too long there is a
block of the inofrmation:

Uff!! Q alivio :-) Esto es lo que da el log:


2005-08-09 13:52:45 8132 1fbc Setup Update NOT required for
C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-09 13:52:45 8132 1fbc Setup Update NOT required for
C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-09 13:52:45 8132 1fbc Setup Update NOT required for
C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-09 13:52:45 8132 1fbc Setup Update NOT required for
C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-09 13:52:45 8132 1fbc Setup Update NOT required for
C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-09 13:52:45 8132 1fbc Setup Update NOT required for
C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-09 13:52:45 8132 1fbc Setup Update NOT required for
C:\WINNT\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-08-09 13:52:45 8132 1fbc Setup Update NOT required for
C:\WINNT\system32\wups2.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-08-09 13:52:45 8132 1fbc Setup * IsUpdateRequired = No
2005-08-09 13:53:10 904 1c80 Misc WARNING: Send failed with hr = 80072efd.
2005-08-09 13:53:10 904 1c80 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-09 13:53:10 904 1c80 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072efd
2005-08-09 13:53:10 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2005-08-09 13:53:10 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2005-08-09 13:53:10 904 1c80 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2005-08-09 13:54:56 904 1c80 Misc WARNING: Send failed with hr = 80072efd.
2005-08-09 13:54:56 904 1c80 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-09 13:54:56 904 1c80 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072efd
2005-08-09 13:54:56 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2005-08-09 13:54:56 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2005-08-09 13:54:56 904 1c80 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2005-08-09 13:56:41 904 1c80 Misc WARNING: Send failed with hr = 80072efd.
2005-08-09 13:56:41 904 1c80 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-09 13:56:41 904 1c80 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072efd
2005-08-09 13:56:41 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2005-08-09 13:56:41 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2005-08-09 13:56:41 904 1c80 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2005-08-09 13:58:27 904 1c80 Misc WARNING: Send failed with hr = 80072efd.
2005-08-09 13:58:27 904 1c80 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-09 13:58:27 904 1c80 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072efd
2005-08-09 13:58:27 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2005-08-09 13:58:27 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2005-08-09 13:58:27 904 1c80 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2005-08-09 13:58:27 904 1c80 Misc WARNING: DownloadFileInternal failed for
http://download.windowsupdate.com/v6...r/wuredir.cab: error
0x80072efd
2005-08-09 13:59:15 904 1c80 Misc WARNING: Send failed with hr = 80072efd.
2005-08-09 13:59:15 904 1c80 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-09 13:59:15 904 1c80 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072efd
2005-08-09 13:59:15 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2005-08-09 13:59:15 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2005-08-09 13:59:15 904 1c80 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2005-08-09 13:59:57 904 1c80 Misc WARNING: Send failed with hr = 80072efd.
2005-08-09 13:59:57 904 1c80 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-09 13:59:57 904 1c80 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072efd
2005-08-09 13:59:57 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2005-08-09 13:59:57 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2005-08-09 13:59:57 904 1c80 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2005-08-09 14:00:40 904 1c80 Misc WARNING: Send failed with hr = 80072efd.
2005-08-09 14:00:40 904 1c80 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-09 14:00:40 904 1c80 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072efd
2005-08-09 14:00:40 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2005-08-09 14:00:40 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2005-08-09 14:00:40 904 1c80 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2005-08-09 14:01:23 904 1c80 Misc WARNING: Send failed with hr = 80072efd.
2005-08-09 14:01:23 904 1c80 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-09 14:01:23 904 1c80 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072efd
2005-08-09 14:01:23 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2005-08-09 14:01:23 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2005-08-09 14:01:23 904 1c80 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2005-08-09 14:01:23 904 1c80 Misc WARNING: DownloadFileInternal failed for
http://download.microsoft.com/v6/win...r/wuredir.cab: error
0x80072efd
2005-08-09 14:02:29 904 1c80 Misc WARNING: Send failed with hr = 80072efd.
2005-08-09 14:02:29 904 1c80 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-09 14:02:29 904 1c80 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
error 0x80072efd
2005-08-09 14:02:29 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2005-08-09 14:02:29 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2005-08-09 14:02:29 904 1c80 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2005-08-09 14:03:32 904 1c80 Misc WARNING: Send failed with hr = 80072efd.
2005-08-09 14:03:32 904 1c80 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-09 14:03:32 904 1c80 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
error 0x80072efd
2005-08-09 14:03:32 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2005-08-09 14:03:32 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2005-08-09 14:03:32 904 1c80 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2005-08-09 14:04:35 904 1c80 Misc WARNING: Send failed with hr = 80072efd.
2005-08-09 14:04:35 904 1c80 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-09 14:04:35 904 1c80 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
error 0x80072efd
2005-08-09 14:04:35 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2005-08-09 14:04:35 904 1c80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2005-08-09 14:04:35 904 1c80 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd

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Fatima wrote:
> Ok, thanks. I opened the log file and i obtained a file too long there is a
> block of the inofrmation:
>
> Uff!! Q alivio :-) Esto es lo que da el log:

creo que deberiamos seguir hablando en ingles por respecto al foro, o
bien seguir el hilo en los foros de habla hispana.... ;-)


at the command prompt type (start/run/cmd):

reg query
"HKEY_CURRENT_USER\Software\Microsoft\Windows\Curr entVersion\Internet
settings" (with the quotes and all in one line)

and post the output,

also type "proxycfg" (without parameters), the command's output must be:

- - -----------------------------------------------------------------
E:\Archivos de programa\Support Tools>proxycfg
Microsoft (R) WinHTTP Default Proxy Configuration Tool
Copyright (c) Microsoft Corporation. All rights reserved.

Current WinHTTP proxy settings under:
HKEY_LOCAL_MACHINE\
SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\
WinHttpSettings :

Direct access (no proxy server).



- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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