Having trouble running Windows update after WGA? Possible fix

I recently installed the WGA update (March 2006) and subsequently had
problems running Windows Update properly. Specifically, everytime I would
click "Express" or "Custom", Internet Explorer would crash with an error. The
WGA validation website would also crash when I would click "Validate".

I have managed to fix the problem somehow, though I'm not sure exactly which
intervention was therapeutic. Nevertheless, here is what I did:

1) Temporarily turn off firewalls and antivirus

2) Download and run WGA diagnostic utility (version 2):
http://download.microsoft.com/downlo...4/WGADiag2.exe

3) Under IE tab, make sure "Allow scripting of Internet Explorer Webbrowser
control" is ALLOWED. My setting was previously DISABLED. If it says disabled,
then you must go into Internet Explorer > Tools > Internet Options > Security
> Custom Level.

My settings are as follows:

Download signed ActiveX controls: Allowed
Download unsigned ActiveX controls: Prompt
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Prompt
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

4) Once you have selected the proper settings, try to reload the Windows
Update page.

Hope this helps somebody. YMMV. Cheers!

Hurrah!!

Success at last, no thanks to Microsoft Support Staff although they did send
me a link to a few sites I had to scour about to find this post. The funny
thing is that I could validate my copy of Windows as geunine and manually
download updates using Firefox from the download centre but not using
Explorer and the Windows Update site.
I think they got the make up of the Validation Tool very wrong this time
round if it doesn't work with Internet Explorers default security settings on
its own update website!

Thanks for this post though.

"dmack" wrote:

> I recently installed the WGA update (March 2006) and subsequently had
> problems running Windows Update properly. Specifically, everytime I would
> click "Express" or "Custom", Internet Explorer would crash with an error. The
> WGA validation website would also crash when I would click "Validate".
>
> I have managed to fix the problem somehow, though I'm not sure exactly which
> intervention was therapeutic. Nevertheless, here is what I did:
>
> 1) Temporarily turn off firewalls and antivirus
>
> 2) Download and run WGA diagnostic utility (version 2):
> http://download.microsoft.com/downlo...4/WGADiag2.exe
>
> 3) Under IE tab, make sure "Allow scripting of Internet Explorer Webbrowser
> control" is ALLOWED. My setting was previously DISABLED. If it says disabled,
> then you must go into Internet Explorer > Tools > Internet Options > Security
> > Custom Level.
>
> My settings are as follows:
>
> Download signed ActiveX controls: Allowed
> Download unsigned ActiveX controls: Prompt
> Run ActiveX controls and plug-ins: Allowed
> Initialize and script ActiveX controls not marked as safe: Prompt
> Allow scripting of Internet Explorer Webbrowser control: Allowed
> Active scripting: Allowed
> Script ActiveX controls marked as safe for scripting: Allowed
>
> 4) Once you have selected the proper settings, try to reload the Windows
> Update page.
>
> Hope this helps somebody. YMMV. Cheers!
>