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help with 0x800706D3 error trying to download updates for win 2k

 
 
michael
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      03-07-2009
When trying to get windows updates i receive message:
The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)

 
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PA Bear [MS MVP]
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      03-07-2009
You receive a "Windows Update has encountered an error and cannot display
the requested page" error message when you try to install an update:
http://support.microsoft.com/?kbid=883614
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

michael wrote:
> When trying to get windows updates i receive message:
> The website has encountered a problem and cannot display the page you are
> trying to view....


 
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michael
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Posts: n/a

 
      03-07-2009
I did the first part but when i started Background Intelligent Transfer
Service, i received " Could not start the Backgron Intelligent Transfer
Service on Local Computer. Error 1075: The dependency service does not exist
or has been marked for deletion"

"PA Bear [MS MVP]" wrote:

> You receive a "Windows Update has encountered an error and cannot display
> the requested page" error message when you try to install an update:
> http://support.microsoft.com/?kbid=883614
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> michael wrote:
> > When trying to get windows updates i receive message:
> > The website has encountered a problem and cannot display the page you are
> > trying to view....

>
>

 
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PA Bear [MS MVP]
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Posts: n/a

 
      03-07-2009
I was afraid you'd might post something like that! There is a very good
chance are that you are seeing the affects of a hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

michael wrote:
> I did the first part but when i started Background Intelligent Transfer
> Service, i received " Could not start the Backgron Intelligent Transfer
> Service on Local Computer. Error 1075: The dependency service does not
> exist
> or has been marked for deletion"
>
> "PA Bear [MS MVP]" wrote:
>
>> You receive a "Windows Update has encountered an error and cannot display
>> the requested page" error message when you try to install an update:
>> http://support.microsoft.com/?kbid=883614
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> michael wrote:
>>> When trying to get windows updates i receive message:
>>> The website has encountered a problem and cannot display the page you
>>> are
>>> trying to view....


 
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