Help with Activation!!

Hi. I'll explain my entire story.
Well, I bought the Windows Vista Upgrade. I installed it and I had no
problems...until I got a virus. Windows defender said that they got rid of
it, but every few days, my homepage would change into this Microsoft page
saying that something was trying to change my homepage. I decided to try a
system restore. I went back as far as I could, but the homepage still
changed every few days. I decided to reinstall Vista instead. After doing
so, I could not activate my Vista. It says that my key is already in use.
Sometimes it says my key can only be used for upgrading, not for clean
installations.

I already registered my Vista when I had the virus and now it's saying I'm
doing a clean installation or my key is already being used. I'm stuck now,
and it doesn't give me the option to phone Microsoft either. Please help!
Thanks.

PS - I still have windows.old if thats going to help at all.

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--
Generator

You can get started with phone activation by typing "slui.exe 4"
in the search field in the Start Menu and pressing Enter.
The phone activation process takes about 6 minutes.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

---------------------------------------------------------------------------Â*-----

"killakirby" wrote:

Hi. I'll explain my entire story.
Well, I bought the Windows Vista Upgrade. I installed it and I had no
problems...until I got a virus. Windows defender said that they got rid of
it, but every few days, my homepage would change into this Microsoft page
saying that something was trying to change my homepage. I decided to try a
system restore. I went back as far as I could, but the homepage still
changed every few days. I decided to reinstall Vista instead. After doing
so, I could not activate my Vista. It says that my key is already in use.
Sometimes it says my key can only be used for upgrading, not for clean
installations.

I already registered my Vista when I had the virus and now it's saying I'm
doing a clean installation or my key is already being used. I'm stuck now,
and it doesn't give me the option to phone Microsoft either. Please help!
Thanks.

PS - I still have windows.old if thats going to help at all.

Wow... I phoned them and then thet told me to reinstall XP then install Vista
since I have the upgrade. I really hope this works, I just deleted my
partition. Doesn't the upgrade copy invalidate the XP key forever? It's so
troublesome right now...I thought they would just give me the code. I hope
their solution will actually work. =P

"Carey Frisch [MVP]" wrote:

> You can get started with phone activation by typing "slui.exe 4"
> in the search field in the Start Menu and pressing Enter.
> The phone activation process takes about 6 minutes.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
>
> ---------------------------------------------------------------------------Â*-----
>
> "killakirby" wrote:
>
> Hi. I'll explain my entire story.
> Well, I bought the Windows Vista Upgrade. I installed it and I had no
> problems...until I got a virus. Windows defender said that they got rid of
> it, but every few days, my homepage would change into this Microsoft page
> saying that something was trying to change my homepage. I decided to try a
> system restore. I went back as far as I could, but the homepage still
> changed every few days. I decided to reinstall Vista instead. After doing
> so, I could not activate my Vista. It says that my key is already in use.
> Sometimes it says my key can only be used for upgrading, not for clean
> installations.
>
> I already registered my Vista when I had the virus and now it's saying I'm
> doing a clean installation or my key is already being used. I'm stuck now,
> and it doesn't give me the option to phone Microsoft either. Please help!
> Thanks.
>
> PS - I still have windows.old if thats going to help at all.
>

typical microsoft..i bet you install xp and upgrade to vista and you
get ativated,,but i have heard from so many users upgrading from xp t
vista just dont work right..its like doing a dirty install. this is wha
i have heard. from my expreience upgrading from win 98 to windows xp wa
a nightmare ,,,icons started to go missing or would not load on startu
in taskbar etc. ..but surfing the forums many have had majo
problems..anyway good luck i am sure it will activate,,, but
i dont like the idear of installing over a os to upgrade

--
Generator

THANK GOD THAT'S OVER!! No, actually the Vista upgrade is pretty clean if you
have nothing on your computer. I didn't even install any drivers or
anything, but XP took forever to install. Now, my 4th time installing my
nVidia drivers. Thanks for the help!

Oh wait... Note this - the so called "fresh vista" using an upgrade dvd
doesn't work anymore. Honestly, I tried it after I phoned MS. I was so
dissapointed cause I had to install XP again, I just wanted to try out that
little trick. =P I guess they patched it up or maybe installing vista 3
times doesnt work. Well, at least I got my comp back! =D thanks!!

"Generator" wrote:

>
> typical microsoft..i bet you install xp and upgrade to vista and your
> get ativated,,but i have heard from so many users upgrading from xp to
> vista just dont work right..its like doing a dirty install. this is what
> i have heard. from my expreience upgrading from win 98 to windows xp was
> a nightmare ,,,icons started to go missing or would not load on startup
> in taskbar etc. ..but surfing the forums many have had major
> problems..anyway good luck i am sure it will activate,,, but
> i dont like the idear of installing over a os to upgrade.
>
>
> --
> Generator
>