Help! All updates failed

I'm trying to update my WinXp sp2 with security paths but I'm having always
the same problem. The downloads are ok but it is failing during instalation.
A pop-up window just says " It was not possible to install updates properly"
and shows the update list failed, like that:

" 816093: Atualização de segurança para a máquina virtual da Microsoft
(Microsoft VM)
Microsoft .NET Framework Service Pack 1
Microsoft GDI+Detection Tool (KB873374)
Atualização de segurança para o Windows XP (KB911280)"

There is any error number in the message.
In the Hystory, the list shows the latest updates successfuly installed but
there are nothing about the failed updates, I mean, the updates that failed
to install does not appears in the hystory list.

I hope someone can help me!!!

Paulo Rocha <> wrote:

> I'm trying to update my WinXp sp2 with security paths but I'm having
> always the same problem. The downloads are ok but it is failing
> during instalation. A pop-up window just says " It was not possible
> to install updates properly" and shows the update list failed, like
> that:
>
> " 816093: Atualização de segurança para a máquina virtual da Microsoft
> (Microsoft VM)
> Microsoft .NET Framework Service Pack 1
> Microsoft GDI+Detection Tool (KB873374)
> Atualização de segurança para o Windows XP (KB911280)"
>
> There is any error number in the message.
> In the Hystory, the list shows the latest updates successfuly
> installed but there are nothing about the failed updates, I mean, the
> updates that failed to install does not appears in the hystory list.

Please post the relevant section from the end of the file

C:\WINDOWS\WindowsUpdate.log

--
Robin Walker [MVP Networking]

Robin,

As you asked, follow part of the ile WindowsUpdate.log:
***
2006-06-18 11:09:18 1016 dd8 DnldMgr BITS job
{3775886D-CA00-49FD-ADBA-62F647E68CDA} completed successfully
2006-06-18 11:09:18 1016 dd8 DnldMgr Download job bytes total = 10703680,
bytes transferred = 0
2006-06-18 11:09:18 1016 dd8 DnldMgr *********** DnldMgr: New download job
[UpdateId = {AFCFDECF-2B9F-4881-8CFE-F56ED0DD81AF}.100] ***********
2006-06-18 11:09:18 1016 dd8 DnldMgr * All files for update were already
downloaded and are valid.
2006-06-18 11:09:18 1016 dd8 DnldMgr *********** DnldMgr: New download job
[UpdateId = {799DCB30-A028-466E-AF00-F41DC87E670C}.107] ***********
2006-06-18 11:09:18 1016 dd8 DnldMgr * All files for update were already
downloaded and are valid.
2006-06-18 11:09:18 1016 dd8 DnldMgr *********** DnldMgr: New download job
[UpdateId = {C5BBD20A-C3D6-4BFE-842F-FB801281DD2F}.103] ***********
2006-06-18 11:09:18 1016 dd8 DnldMgr * Queueing update for download
handler request generation.
2006-06-18 11:09:18 1016 dd8 DnldMgr Generating download request for update
{C5BBD20A-C3D6-4BFE-842F-FB801281DD2F}.103
2006-06-18 11:09:19 1016 dd8 Handler Windows Patch download for UpdateId =
{C5BBD20A-C3D6-4BFE-842F-FB801281DD2F}: selected action is download express
(delta).
2006-06-18 11:09:23 1016 dd8 DnldMgr *********** DnldMgr: New download job
[UpdateId = {C5BBD20A-C3D6-4BFE-842F-FB801281DD2F}.103] ***********
2006-06-18 11:09:23 1016 dd8 DnldMgr * All files for update were already
downloaded and are valid.
2006-06-18 11:09:23 2704 a94 DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-06-18 11:09:23 2704 a94 DtaStor WARNING: Update Service: Failed to
update backup store
2006-06-18 11:09:23 3076 d64 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = WindowsUpdate]
2006-06-18 11:09:23 3076 d64 COMAPI - Download call complete (succeeded =
4, succeeded with errors = 0, failed = 0, unaccounted = 0)
2006-06-18 11:09:23 3076 d64 COMAPI ---------
2006-06-18 11:09:23 3076 d64 COMAPI -- END -- COMAPI: Download [ClientId
= WindowsUpdate]
2006-06-18 11:09:23 3076 d64 COMAPI -------------
2006-06-18 11:09:24 3076 c08 COMAPI -------------
2006-06-18 11:09:24 3076 c08 COMAPI -- START -- COMAPI: Install [ClientId =
WindowsUpdate]
2006-06-18 11:09:24 3076 c08 COMAPI ---------
2006-06-18 11:09:24 3076 c08 COMAPI - Allow source prompts: Yes; Forced:
No; Force quiet: No
2006-06-18 11:09:24 3076 c08 COMAPI - Updates in request: 4
2006-06-18 11:09:24 3076 c08 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-06-18 11:09:24 3076 c08 COMAPI - Updates to install = 4
2006-06-18 11:09:24 3076 c08 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = WindowsUpdate]
2006-06-18 11:09:24 1016 40c Agent *************
2006-06-18 11:09:24 1016 40c Agent ** START ** Agent: Installing updates
[CallerId = WindowsUpdate]
2006-06-18 11:09:24 1016 40c Agent *********
2006-06-18 11:09:24 1016 40c Agent * Updates to install = 4
2006-06-18 11:09:24 1016 40c Agent * Title = <NULL>
2006-06-18 11:09:24 1016 40c Agent * UpdateId =
{9E76C27B-C53A-4D17-8E30-5D8B703F8778}.101
2006-06-18 11:09:24 1016 40c Agent * Bundles 1 updates:
2006-06-18 11:09:24 1016 40c Agent *
{6A337A71-05EB-43C6-9B1F-B9A67829D8CC}.101
2006-06-18 11:09:24 1016 40c Agent * Title = <NULL>
2006-06-18 11:09:24 1016 40c Agent * UpdateId =
{6F5DC828-0F05-4577-9A8A-74AB1CBE00A9}.100
2006-06-18 11:09:24 1016 40c Agent * Bundles 1 updates:
2006-06-18 11:09:24 1016 40c Agent *
{AFCFDECF-2B9F-4881-8CFE-F56ED0DD81AF}.100
2006-06-18 11:09:24 1016 40c Agent * Title = <NULL>
2006-06-18 11:09:24 1016 40c Agent * UpdateId =
{879FFB13-1610-4F09-BF93-A7C6A495175E}.107
2006-06-18 11:09:24 1016 40c Agent * Bundles 1 updates:
2006-06-18 11:09:24 1016 40c Agent *
{799DCB30-A028-466E-AF00-F41DC87E670C}.107
2006-06-18 11:09:24 1016 40c Agent * Title = <NULL>
2006-06-18 11:09:24 1016 40c Agent * UpdateId =
{7ABE4942-5E55-41D8-AA7C-685AC98645D4}.103
2006-06-18 11:09:24 1016 40c Agent * Bundles 1 updates:
2006-06-18 11:09:24 1016 40c Agent *
{C5BBD20A-C3D6-4BFE-842F-FB801281DD2F}.103
2006-06-18 11:09:24 1016 40c Service WARNING: GetUserTokenFromSessionId
failed with hr 0x800704dd
2006-06-18 11:09:24 1016 40c Agent * WARNING: Exit code = 0x80240020
2006-06-18 11:09:24 1016 40c Agent *********
2006-06-18 11:09:24 1016 40c Agent ** END ** Agent: Installing updates
[CallerId = WindowsUpdate]
2006-06-18 11:09:24 1016 40c Agent *************
2006-06-18 11:09:24 1016 40c Agent WARNING: WU client failed installing
updates with error 0x80240020
2006-06-18 11:09:24 3076 c14 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = WindowsUpdate]
2006-06-18 11:09:24 3076 c14 COMAPI - Install call failed
2006-06-18 11:09:24 3076 c14 COMAPI - Reboot required = No
2006-06-18 11:09:24 3076 c14 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80240020
2006-06-18 11:09:24 3076 c14 COMAPI ---------
2006-06-18 11:09:24 3076 c14 COMAPI -- END -- COMAPI: Install [ClientId =
WindowsUpdate]
2006-06-18 11:09:24 3076 c14 COMAPI -------------
2006-06-18 11:09:25 3076 c08 COMAPI WARNING: Operation failed due to earlier
error, hr=80240020
2006-06-18 11:09:28 1016 5ec Report REPORT EVENT:
{BE444DF0-DF01-4124-855B-86A969727F2A} 2006-06-18
11:09:23-0300 1 162 101 {6F5DC828-0F05-4577-9A8A-74AB1CBE00A9} 100 0 WindowsUpdate Success Content Download Download succeeded.
2006-06-18 11:38:02 1016 cd4 AU AU found 0 updates for install at shutdown
2006-06-18 11:38:02 1520 604 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0300) ===========
2006-06-18 11:38:02 1520 604 Misc = Process: C:\WINDOWS\Explorer.EXE
2006-06-18 11:38:02 1520 604 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-06-18 11:38:02 1520 604 Shutdwn Install at shutdown: no updates to
install
2006-06-18 12:18:09 1016 964 AU AU found 0 updates for install at shutdown
2006-06-18 12:18:09 1520 604 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0300) ===========
2006-06-18 12:18:09 1520 604 Misc = Process: C:\WINDOWS\Explorer.EXE
2006-06-18 12:18:09 1520 604 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-06-18 12:18:09 1520 604 Shutdwn Install at shutdown: no updates to
install
2006-06-18 12:18:17 1016 cd4 AU AU Restart required....
2006-06-18 12:18:20 1016 1f4 AU ########### AU: Initializing Automatic
Updates ###########
2006-06-18 12:18:20 1016 1f4 AU # Approval type: Scheduled (User preference)
2006-06-18 12:18:20 1016 1f4 AU # Scheduled install day/time: Every day at
3:00
2006-06-18 12:18:20 1016 1f4 AU # Auto-install minor updates: Yes (User
preference)
2006-06-18 12:18:20 1016 1f4 AU # AU is paused, not initializing any
handlers
2006-06-18 12:18:20 1016 1f4 AU # WARNING: Exit code = 0x80004015
2006-06-18 12:18:20 1016 1f4 AU AU Restart required....
2006-06-18 12:18:20 1016 1f4 Service *********
2006-06-18 12:18:20 1016 1f4 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2006-06-18 12:18:20 1016 1f4 Service
************

Regards,
Paulo Rocha

"Robin Walker [MVP]" wrote:

> Paulo Rocha <> wrote:
>
> > I'm trying to update my WinXp sp2 with security paths but I'm having
> > always the same problem. The downloads are ok but it is failing
> > during instalation. A pop-up window just says " It was not possible
> > to install updates properly" and shows the update list failed, like
> > that:
> >
> > " 816093: Atualização de segurança para a máquina virtual da Microsoft
> > (Microsoft VM)
> > Microsoft .NET Framework Service Pack 1
> > Microsoft GDI+Detection Tool (KB873374)
> > Atualização de segurança para o Windows XP (KB911280)"
> >
> > There is any error number in the message.
> > In the Hystory, the list shows the latest updates successfuly
> > installed but there are nothing about the failed updates, I mean, the
> > updates that failed to install does not appears in the hystory list.
>
> Please post the relevant section from the end of the file
>
> C:\WINDOWS\WindowsUpdate.log
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

Paulo Rocha <> wrote:

> As you asked, follow part of the ile WindowsUpdate.log:

> 2006-06-18 11:09:24 1016 40c Service WARNING:
> GetUserTokenFromSessionId failed with hr 0x800704dd
> 2006-06-18 11:09:24 1016 40c Agent * WARNING: Exit code = 0x80240020

Please see a fix posted at:
http://www.microsoft.com/windowsxp/e...9-9fca92834d58

--
Robin Walker [MVP Networking]

Dear Robin,

Thank you very much for help. Now everithing is working.

Bests regards,

Paulo Rocha

"Robin Walker [MVP]" wrote:

> Paulo Rocha <> wrote:
>
> > As you asked, follow part of the ile WindowsUpdate.log:
>
> > 2006-06-18 11:09:24 1016 40c Service WARNING:
> > GetUserTokenFromSessionId failed with hr 0x800704dd
> > 2006-06-18 11:09:24 1016 40c Agent * WARNING: Exit code = 0x80240020
>
> Please see a fix posted at:
> http://www.microsoft.com/windowsxp/e...9-9fca92834d58
>
> --
> Robin Walker [MVP Networking]
>
>
>
>