Help and Support won't download new content

I'm not sure this is the right forum, but I have a somewhat frustrating
problem with Vista's Help and Support. I have the "get online content" option
turned on, but the gold bar telling me Help & Support couldn't connect to the
website keeps appearing. It's pretty annoying.

I have checked my firewall settings - everything's OK. I'm not the only one
who's experiencing this problem; other people are - numerous complaints. Is
this a known bug?

Thanks for your time!

Andrew

Open IE/Tools/Options/Connections/Lan Settings and check "Automatically
detect settings"
Restart, and test.
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Mark L. Ferguson
..

"Andy11" <> wrote in message
news:F96AF0F8-E154-4987-A68B-...
> I'm not sure this is the right forum, but I have a somewhat frustrating
> problem with Vista's Help and Support. I have the "get online content"
> option
> turned on, but the gold bar telling me Help & Support couldn't connect to
> the
> website keeps appearing. It's pretty annoying.
>
> I have checked my firewall settings - everything's OK. I'm not the only
> one
> who's experiencing this problem; other people are - numerous complaints.
> Is
> this a known bug?
>
> Thanks for your time!
>
> Andrew