"Scuda",
I am sorry that you have encountered this issue. There is a log that is
created for all of your windows update downloads. Would you mind opening
it, copying and pasting the latest and most relevant lines from that log
back here to the thread?
Here are the step by step procedures to do that:
On Windows XP:
1. Click Start
2. Click Run
3. type: %WINDIR%\WindowsUpdate.log
4. Click OK
On Windows 2000 and Windows Server 2003:
1. Click Start
2. Click Run
3. type: "%WINDIR%\Windows Update.log"
4. Click OK
5. Next, when the log has opened, scroll all the way to the bottom.
6. Look for an error code, such as 0x8000FFFF or 0xFFFFFB40.
7. Copy the whole line this code is on
8. Paste it into the reply to this thread in the newsgroup.
9. Also tell us what specific update you were installing.
Sincerely,
Pat Walters [MSFT]
"Scuda" <> wrote in message
news:29214119-338D-4C91-A7E9-...
> Hi all, hope someone can help.
>
> I installed a WIN XP update the other day and all is haywire now. When I
> rebooted I started getting atl.dll errors on just about everything I had
in
> startup. Then, I could not connect to my router. Now I just found that
> Norton AV Corp was un-installed!!!
>
> In my network connections, I am showing recieving data, but no sending.
>
> I tried System Restore, but the atl.dll errors would not let me run it.
>
> My search function on my computer is also inoperable.
>
> Sorry for the long post, any help GREATLY appreciated..
>
> Stephanie
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