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HELP: backing up msn & cleaning spyware

 
 
Sanjaka
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      11-24-2008
hello,

I am using the WLM version 8.1 & currently experiencing issues with being
infected by spyware, which results in links being randomly sent to all my
contacts. I require your advice in the following:

1. How can I clean my WLM & solve this problem
2. If i need to uninstall & reinstall messenger i face the issue of
loosing all my display pictures & custom emotions. Is there anyway i can back
this up or recover these files to be used in the new installation?
3. I have tried searching for 3rd party software for this purpose but all
such applications need to be purchased.

Please advice on the above,

Thank you,


 
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Jonathan Kay [MVP]
Guest
Posts: n/a

 
      11-24-2008
Greetings,

Besides making use of Messenger to send the links, the Messenger application itself is
usually clean. Uninstalling/reinstalling it won't fix anything as the worm doesn't even
touch the Messenger files.

In most cases third party applications can't even help you much as there's so many variants
of these worms around and in most cases, it's just an executable running in the background
which is doing this. Just using the Task Manager's process tab to view the processes to
locate and remove the offending process is the easiest way to remove these things. Of
course, you'll need to be familiar with what's normally running to best identify it.

As a final note, just uninstalling/reinstalling/repairing Messenger will not affect your
emoticon/display picture store or your Messenger settings. These are set by the application
and not touched by the installer.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Sanjaka" <> wrote in message
news:3B1D9D77-1717-4914-898E-...
> hello,
>
> I am using the WLM version 8.1 & currently experiencing issues with being
> infected by spyware, which results in links being randomly sent to all my
> contacts. I require your advice in the following:
>
> 1. How can I clean my WLM & solve this problem
> 2. If i need to uninstall & reinstall messenger i face the issue of
> loosing all my display pictures & custom emotions. Is there anyway i can back
> this up or recover these files to be used in the new installation?
> 3. I have tried searching for 3rd party software for this purpose but all
> such applications need to be purchased.
>
> Please advice on the above,
>
> Thank you,
>
>


 
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ups
Guest
Posts: n/a

 
      11-25-2008
Still, I think is useful to know if it is possible and how can someone backup
theirs DP and emoticons.

Even with the images backup, is extremely annoying to add one by one.

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> Besides making use of Messenger to send the links, the Messenger application itself is
> usually clean. Uninstalling/reinstalling it won't fix anything as the worm doesn't even
> touch the Messenger files.
>
> In most cases third party applications can't even help you much as there's so many variants
> of these worms around and in most cases, it's just an executable running in the background
> which is doing this. Just using the Task Manager's process tab to view the processes to
> locate and remove the offending process is the easiest way to remove these things. Of
> course, you'll need to be familiar with what's normally running to best identify it.
>
> As a final note, just uninstalling/reinstalling/repairing Messenger will not affect your
> emoticon/display picture store or your Messenger settings. These are set by the application
> and not touched by the installer.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "Sanjaka" <> wrote in message
> news:3B1D9D77-1717-4914-898E-...
> > hello,
> >
> > I am using the WLM version 8.1 & currently experiencing issues with being
> > infected by spyware, which results in links being randomly sent to all my
> > contacts. I require your advice in the following:
> >
> > 1. How can I clean my WLM & solve this problem
> > 2. If i need to uninstall & reinstall messenger i face the issue of
> > loosing all my display pictures & custom emotions. Is there anyway i can back
> > this up or recover these files to be used in the new installation?
> > 3. I have tried searching for 3rd party software for this purpose but all
> > such applications need to be purchased.
> >
> > Please advice on the above,
> >
> > Thank you,
> >
> >

>
>

 
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Jonathan Kay [MVP]
Guest
Posts: n/a

 
      11-25-2008
Hi,

Backing them up is easy actually, all you have to do is copy over the ObjectStore to another
location. To restore, copy the ObjectStore back to the right location.

On XP:
\Documents and Settings\username\Local Settings\Application
Data\Microsoft\Messenger\LiveID\ObjectStore

and on Vista:
\Users\username\Appdata\Local\Microsoft\Messenger\ LiveID\ObjectStore

Where username is your Windows username and LiveID is your Windows Live ID e-mail address.

Additionally, some of these folders will be hidden by default, to see them simply press the
Alt key on the keyboard in any Windows Explorer window to bring up the toolbar, click Tools,
then Folder Options, then the View tab, and then choose 'Show hidden files and folders'.
After click OK, they should appear with the other folders.

Also note that the ObjectStore is linked (encrypted) per Live ID, so you can't just copy over
an ObjectStore from a LiveID under to 's ObjectStore.
This shouldn't matter for backup/restore.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--



"ups" <> wrote in message
news:361D61B6-91C3-46A6-8E2F-...
> Still, I think is useful to know if it is possible and how can someone backup
> theirs DP and emoticons.
>
> Even with the images backup, is extremely annoying to add one by one.
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Besides making use of Messenger to send the links, the Messenger application itself is
>> usually clean. Uninstalling/reinstalling it won't fix anything as the worm doesn't even
>> touch the Messenger files.
>>
>> In most cases third party applications can't even help you much as there's so many
>> variants
>> of these worms around and in most cases, it's just an executable running in the background
>> which is doing this. Just using the Task Manager's process tab to view the processes to
>> locate and remove the offending process is the easiest way to remove these things. Of
>> course, you'll need to be familiar with what's normally running to best identify it.
>>
>> As a final note, just uninstalling/reinstalling/repairing Messenger will not affect your
>> emoticon/display picture store or your Messenger settings. These are set by the
>> application
>> and not touched by the installer.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>> "Sanjaka" <> wrote in message
>> news:3B1D9D77-1717-4914-898E-...
>> > hello,
>> >
>> > I am using the WLM version 8.1 & currently experiencing issues with being
>> > infected by spyware, which results in links being randomly sent to all my
>> > contacts. I require your advice in the following:
>> >
>> > 1. How can I clean my WLM & solve this problem
>> > 2. If i need to uninstall & reinstall messenger i face the issue of
>> > loosing all my display pictures & custom emotions. Is there anyway i can back
>> > this up or recover these files to be used in the new installation?
>> > 3. I have tried searching for 3rd party software for this purpose but all
>> > such applications need to be purchased.
>> >
>> > Please advice on the above,
>> >
>> > Thank you,
>> >
>> >

>>
>>


 
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