Open your pc in safe mode.
Press Start -> Run - write "regedit "
Open this key below;
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
You will see your profile, and your profile.old ,
Delete this profile and restart your computer,then it's create your profile
again.
"aimee" <> wrote in message
news:...
>
> help! my windows vista home premiuim wont let me log on! it states " The
> user profile Service service failed logon, user cannot be loaded!
> totally confused. i need hand in uni work tomorrow but i cant log on to
> my computer! 
>
> can someone please help me xxx
>
>
> --
> aimee