Help: Can't login to Messenger Live, Hotmail or any other Passport site

Nearly two weeks ago, I submited an issue with Messenger
Live, because New email notification didn't reset back
to 0, when I checked new emails. I was contacted by
support, and asked for some more information and for
consent to look into my account in order to better understand
the issue. I gave requested aditional information and gave
my consent to look into my account, which is
.

Now the result is, I cannot login to Hotmail to check for
new emails, or use Passport and enter Passport based websites,
like microsoft.connect.com. I can'r reset the Hotmail
passport. I have already contacted Messenger Live support,
MSN Messenger support, Passport support and sent an email to
t in past days, but nobody was able
to tell my what is going on with my Hotmail account. In short
looks like my account is dead.

If anyone can help me please contact me at

Thanks.

Greetings,

The first step is to identify if it's simply screwed up cookies or something similar. Try a
different browser (like FireFox) and see what happens there.

Also, Connect was down yesterday, so you can't go on that.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Mitja Harej" <> wrote in message
news:...
> Nearly two weeks ago, I submited an issue with Messenger
> Live, because New email notification didn't reset back
> to 0, when I checked new emails. I was contacted by
> support, and asked for some more information and for
> consent to look into my account in order to better understand
> the issue. I gave requested aditional information and gave
> my consent to look into my account, which is
> .
>
> Now the result is, I cannot login to Hotmail to check for
> new emails, or use Passport and enter Passport based websites,
> like microsoft.connect.com. I can'r reset the Hotmail
> passport. I have already contacted Messenger Live support,
> MSN Messenger support, Passport support and sent an email to
> t in past days, but nobody was able
> to tell my what is going on with my Hotmail account. In short
> looks like my account is dead.
>
> If anyone can help me please contact me at
>
> Thanks.
>

Hi,

I've already tried all these tricks, and I can't login in any
Passport based site for about a week now. I can't even
reset the password. It's like my Hotmail account is blocked.


"Jonathan Kay [MVP]" <> wrote in message
news:Og9$...
> Greetings,
>
> The first step is to identify if it's simply screwed up cookies or
> something similar. Try a different browser (like FireFox) and see what
> happens there.
>
> Also, Connect was down yesterday, so you can't go on that.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Mitja Harej" <> wrote in message
> news:...
>> Nearly two weeks ago, I submited an issue with Messenger
>> Live, because New email notification didn't reset back
>> to 0, when I checked new emails. I was contacted by
>> support, and asked for some more information and for
>> consent to look into my account in order to better understand
>> the issue. I gave requested aditional information and gave
>> my consent to look into my account, which is
>> .
>>
>> Now the result is, I cannot login to Hotmail to check for
>> new emails, or use Passport and enter Passport based websites,
>> like microsoft.connect.com. I can'r reset the Hotmail
>> passport. I have already contacted Messenger Live support,
>> MSN Messenger support, Passport support and sent an email to
>> t in past days, but nobody was able
>> to tell my what is going on with my Hotmail account. In short
>> looks like my account is dead.
>>
>> If anyone can help me please contact me at
>>
>> Thanks.
>>
>
>

OK. I reset the password today. At last, I can use Messenger
Live, access Hotmail and connect.microsoft.com.

Regards

Mitja Harej

"Mitja Harej" <> wrote in message
news:...
> Hi,
>
> I've already tried all these tricks, and I can't login in any
> Passport based site for about a week now. I can't even
> reset the password. It's like my Hotmail account is blocked.
>
>
> "Jonathan Kay [MVP]" <> wrote in message
> news:Og9$...
>> Greetings,
>>
>> The first step is to identify if it's simply screwed up cookies or
>> something similar. Try a different browser (like FireFox) and see what
>> happens there.
>>
>> Also, Connect was down yesterday, so you can't go on that.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Mitja Harej" <> wrote in message
>> news:...
>>> Nearly two weeks ago, I submited an issue with Messenger
>>> Live, because New email notification didn't reset back
>>> to 0, when I checked new emails. I was contacted by
>>> support, and asked for some more information and for
>>> consent to look into my account in order to better understand
>>> the issue. I gave requested aditional information and gave
>>> my consent to look into my account, which is
>>> .
>>>
>>> Now the result is, I cannot login to Hotmail to check for
>>> new emails, or use Passport and enter Passport based websites,
>>> like microsoft.connect.com. I can'r reset the Hotmail
>>> passport. I have already contacted Messenger Live support,
>>> MSN Messenger support, Passport support and sent an email to
>>> t in past days, but nobody was able
>>> to tell my what is going on with my Hotmail account. In short
>>> looks like my account is dead.
>>>
>>> If anyone can help me please contact me at
>>>
>>> Thanks.
>>>
>>
>>
>
>

Hi,

Great.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Mitja Harej" <> wrote in message
news:OzrS%...
> OK. I reset the password today. At last, I can use Messenger
> Live, access Hotmail and connect.microsoft.com.
>
> Regards
>
> Mitja Harej
>
> "Mitja Harej" <> wrote in message
> news:...
>> Hi,
>>
>> I've already tried all these tricks, and I can't login in any
>> Passport based site for about a week now. I can't even
>> reset the password. It's like my Hotmail account is blocked.
>>
>>
>> "Jonathan Kay [MVP]" <> wrote in message
>> news:Og9$...
>>> Greetings,
>>>
>>> The first step is to identify if it's simply screwed up cookies or something similar.
>>> Try a different browser (like FireFox) and see what happens there.
>>>
>>> Also, Connect was down yesterday, so you can't go on that.
>>>
>>> --
>>> Jonathan Kay
>>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>>> Associate Expert
>>> http://www.microsoft.com/windowsxp/expertzone/
>>> Messenger Resources - http://messenger.jonathankay.com
>>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>>> You *must* contact me for redistribution rights.
>>> --
>>>
>>> "Mitja Harej" <> wrote in message
>>> news:...
>>>> Nearly two weeks ago, I submited an issue with Messenger
>>>> Live, because New email notification didn't reset back
>>>> to 0, when I checked new emails. I was contacted by
>>>> support, and asked for some more information and for
>>>> consent to look into my account in order to better understand
>>>> the issue. I gave requested aditional information and gave
>>>> my consent to look into my account, which is
>>>> .
>>>>
>>>> Now the result is, I cannot login to Hotmail to check for
>>>> new emails, or use Passport and enter Passport based websites,
>>>> like microsoft.connect.com. I can'r reset the Hotmail
>>>> passport. I have already contacted Messenger Live support,
>>>> MSN Messenger support, Passport support and sent an email to
>>>> t in past days, but nobody was able
>>>> to tell my what is going on with my Hotmail account. In short
>>>> looks like my account is dead.
>>>>
>>>> If anyone can help me please contact me at
>>>>
>>>> Thanks.
>>>>
>>>
>>>
>>
>>
>
>