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help help please

 
 
joni2121
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      05-20-2008
i did something bad to my computer and everything got erase i lost
everything. now i try to down load sp2 and internet explorer 7 and it wont
let me i get
internet explorer cannot download.... indows XP-XB835935-sp2-ENU.exe
i don't know what that means but i been trying for 4 days
i really need help please
thank you
 
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Shenan Stanley
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      05-20-2008
joni2121 wrote:
> i did something bad to my computer and everything got erase i lost
> everything. now i try to down load sp2 and internet explorer 7 and
> it wont let me i get internet explorer cannot download....
> Windows XP-XB835935-sp2-ENU.exe
> i don't know what that means but i been trying for 4 days
> i really need help please


Please try and breath...

I am unsure which part of that is currently relevant and which
part is not. You need to more fully explain not only where you
are currently, but what got you there...

I'll ask specific questions to help you out...

You said, "i did something bad to my computer and everything got
erase i lost everything."; please explain this and its relevance to
what you are asking now.
- What 'bad' thing did you do to your computer?
- What makes you think everything was lost?
- If you are sure it is gone, how did everything get erased?
- Were you able to restore anything from your backups?
- If you did not perform backups before - have you started doing
so now? If not - why not?

You said, "now i try to down load sp2 and internet explorer 7 and
it wont let me"; please better explain this...
- What "won't let" you? What messages are you getting?
- Why SP2?
- Why Internet Explorer 7?
- How did you get to theis point even? Clean installation?
Repair installation? System Restore? Some sort of Recovery
process?

Please describe:
- Version of Windows XP you have
(Home, Professional, Media Center, Tablet PC, etc.)
- What changes you have recently done to the machine.
- Exactly what you are doing when you experience the issue.
- Exact text of ANY error messages you receive.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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