Help - Home Network Printer Setup

On the print spooler service, yes I did, but that did not work. I am ready to try
your next suggestion now. Hope that works. Thank you so much to put up with me.

(It is getting complicated now).


"Rick Rogers" <> wrote in message news:...
: Hi,
:
: On the print spooler service, did you set the first failure to restart the
: service as I mentioned earlier?
:
: We can try to add it as a local printer by creating a port. From the
: Printers folder, click add printer, then select local. Use the option to
: create a port, then switch it to TCP/IP, click next. Set the device type to
: TCP, now type in the \\computername in the host field and call the port
: something like hp printer. Leave the query line checked, click next and wait
: while it's detected. See if this allows it to connect.
:
: --
: Best of Luck,
:
: Rick Rogers, aka "Nutcase" - Microsoft MVP
: http://mvp.support.microsoft.com/
: Windows help - www.rickrogers.org
: My thoughts http://rick-mvp.blogspot.com
:
: "User66" <> wrote in message
: news:...
: > Just did as you listed. But this is what I get -
: >
: > "Windows Printer Installation" page, says
: >
: > Connecting to HPLJ-1022 on xxxx"
: >
: > Then displays -
: >
: > "Connect to printer" page, says
: >
: > "Windows cannot connect to the printer. The local print spooler service is
: > not running. Please restart the spooler or restart the machine."
: >
: >
: > What next ? Is it time to give up ?
: >
: >
: >
: > "Rick Rogers" <> wrote in message
: > news:...
: >> Hi,
: >>
: >> Try this instead:
: >>
: >>> Click Start
: >>> Click Control Panel
: >>> Click Printer in "Hardware and Sound" group
: >>> Click File
: >>> Click Add Printer, and the "Add Printer" page shows up
: >>> Click "Add a network, wireless or Bluetooth printer"
: >>>
: >>> I find all the available printers
: >>> I select one of them, then click Next
: >>
: >> Don't select one, instead click the option at the bottom to connect to a
: >> printer not listed. Then choose to "select a shared printer by name" and
: >> type in the path as \\<computer_name>\<printer_name>, then finish.
: >>
: >> --
: >> Best of Luck,
: >>
: >> Rick Rogers, aka "Nutcase" - Microsoft MVP
: >> http://mvp.support.microsoft.com/
: >> Windows help - www.rickrogers.org
: >> My thoughts http://rick-mvp.blogspot.com
: >>
: >> "User66" <> wrote in message
: >> news:...
: >>> steps to connect to one of the printer
: >>>
: >>> It says "Connecting to HPLJ-1020 on xxxx"
: >>>
: >>> After a minute of time, I get
: >>> "Spooler SubSystem App stopped working and was closed"
: >>> "A problem caused the application to stop working correctly.
: >>> Windows will notify you if a solution is available".
: >>>
: >>> I have no choice but to "Close" it.
: >>>
: >>> Hope I have described the steps clearly.
: >>> Thanks for helping me.
: >>>
: >>>
: >>> "Rick Rogers" <> wrote in message
: >>> news:%...
: >>>> Hi,
: >>>>
: >>>> Can you describe the steps you are using to connect to the printer?
: >>>>
: >>>> --
: >>>> Best of Luck,
: >>>>
: >>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
: >>>> http://mvp.support.microsoft.com/
: >>>> Windows help - www.rickrogers.org
: >>>> My thoughts http://rick-mvp.blogspot.com
: >>>>
: >>>> "User66" <> wrote in message
: >>>> news:EA1B6A30-5938-41A2-BDE2-...
: >>>>>I have just gone through as you described below for the Laptop.
: >>>>>(Of-course, Print Spooler output was slightly different in WinXP
: >>>>>machines. I did not change anything in the XP machines, since my Laptop
: >>>>>only is miss-behaving). I thought may be something is not properly
: >>>>>working in XP machines.
: >>>>>
: >>>>> I am using HP LaserJet 1020 printer and HP driver downloaded from HP
: >>>>> web-page just a few days ago.
: >>>>>
: >>>>> I am somewhat........ Well, what next?
: >>>>>
: >>>>> Help
: >>>>>
: >>>>> "Rick Rogers" <> wrote in message
: >>>>> news:OtYMh$...
: >>>>>> Hi,
: >>>>>>
: >>>>>> You should only be working on the Vista machine, you already know the
: >>>>>> others are working. On the laptop, click start and type CMD. Right
: >>>>>> click the entry in the start menu and select 'run as administrator'.
: >>>>>> From the prompt, run "net start spooler". You should see a message
: >>>>>> that it has already been started. If this is the case, then problem
: >>>>>> is not with the print spooler service, but rather with the printer
: >>>>>> driver being installed. Are you using one from the manufacturer?
: >>>>>>
: >>>>>> --
: >>>>>> Best of Luck,
: >>>>>>
: >>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
: >>>>>> http://mvp.support.microsoft.com/
: >>>>>> Windows help - www.rickrogers.org
: >>>>>> My thoughts http://rick-mvp.blogspot.com
: >>>>>>
: >>>>>> "User66" <> wrote in message
: >>>>>> news:781C545E-8134-4879-B284-...
: >>>>>>>I have gone through and set "services.msc" on each PC with printers,
: >>>>>>>that are running either XP Pro or Vista, but still I am unable to
: >>>>>>>connect the printers from the Laptop running with Vista (this laptop
: >>>>>>>used to run XP Pro, and had no trouble to print using other PC's
: >>>>>>>printers). Do I need to do something else ?
: >>>>>>>
: >>>>>>> Any help will be highly appreciated.
: >>>>>>>
: >>>>>>>
: >>>>>>> "Rick Rogers" <> wrote in message
: >>>>>>> news:eFXtC$%...
: >>>>>>>> Hi,
: >>>>>>>>
: >>>>>>>> Click start, type services.msc and hit <enter>. Scroll down to the
: >>>>>>>> Print Spooler service and single click on it. Options to start,
: >>>>>>>> stop, or restart it will be on the left. If that fails to aid in
: >>>>>>>> getting the printer added, double click the service and go to the
: >>>>>>>> recovery tab. Set the first failure action to restart the service,
: >>>>>>>> and on the general tab make sure the startup type is set to
: >>>>>>>> automatic.
: >>>>>>>>
: >>>>>>>> --
: >>>>>>>> Best of Luck,
: >>>>>>>>
: >>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
: >>>>>>>> http://mvp.support.microsoft.com/
: >>>>>>>> Windows help - www.rickrogers.org
: >>>>>>>> My thoughts http://rick-mvp.blogspot.com
: >>>>>>>>
: >>>>>>>> "User66" <> wrote in message
: >>>>>>>> news:...
: >>>>>>>>> Our home network runs with three PCs, all with XP Pro. The home
: >>>>>>>>> server has a common HP LaserJet 1022 printer. I have no problem to
: >>>>>>>>> print from other PCs, except the new Laptop, which runs on Windows
: >>>>>>>>> Vista Home Premium. I was able to setup the network, to transfer
: >>>>>>>>> files from the Laptop to other PCs, but having problem to access
: >>>>>>>>> the network printer from the Laptop Vista operating system.
: >>>>>>>>>
: >>>>>>>>> While "Connecting to HP LaserJet 1022 on Server", I get this -
: >>>>>>>>> "Windows cannot connect to the printer. The local print spooler
: >>>>>>>>> service is not running. Please restart the spooler or restart the
: >>>>>>>>> machine."
: >>>>>>>>>
: >>>>>>>>> I am not familiar how to start or set the spooler service on the
: >>>>>>>>> Laptop running Vista or Home Server PC, running XP Pro.
: >>>>>>>>>
: >>>>>>>>> Any help will be highly appreciated.
: >>>>>>>>>
: >>>>>>>>
: >>>>>>>
: >>>>>>
: >>>>>
: >>>>
: >>
:

> On the print spooler service, did you set the first failure to restart the
> service as I mentioned earlier?

Yes

> We can try to add it as a local printer by creating a port. From the
> Printers folder, click add printer, then select local. Use the option to
> create a port, then switch it to TCP/IP, click next. Set the device type to
> TCP, now type in the \\computername in the host field and call the port
> something like hp printer. Leave the query line checked, click next and wait
> while it's detected. See if this allows it to connect.

I tried to add it as a local printer on a port. The error is -
---
"Add printer

Unable to install printer. Operation could not be
completed (error 0x000006be)."
---

I guess all I can do now is to wait for the new driver for this HP LaserJet-1020 printer.
Seems like this error code does not have any clear description.

Thank you again.


"Rick Rogers" <> wrote in message news:...
> Hi,
>
> On the print spooler service, did you set the first failure to restart the
> service as I mentioned earlier?

Yes

>
> We can try to add it as a local printer by creating a port. From the
> Printers folder, click add printer, then select local. Use the option to
> create a port, then switch it to TCP/IP, click next. Set the device type to
> TCP, now type in the \\computername in the host field and call the port
> something like hp printer. Leave the query line checked, click next and wait
> while it's detected. See if this allows it to connect.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "User66" <> wrote in message
> news:...
>> Just did as you listed. But this is what I get -
>>
>> "Windows Printer Installation" page, says
>>
>> Connecting to HPLJ-1022 on xxxx"
>>
>> Then displays -
>>
>> "Connect to printer" page, says
>>
>> "Windows cannot connect to the printer. The local print spooler service is
>> not running. Please restart the spooler or restart the machine."
>>
>>
>> What next ? Is it time to give up ?
>>
>>
>>
>> "Rick Rogers" <> wrote in message
>> news:...
>>> Hi,
>>>
>>> Try this instead:
>>>
>>>> Click Start
>>>> Click Control Panel
>>>> Click Printer in "Hardware and Sound" group
>>>> Click File
>>>> Click Add Printer, and the "Add Printer" page shows up
>>>> Click "Add a network, wireless or Bluetooth printer"
>>>>
>>>> I find all the available printers
>>>> I select one of them, then click Next
>>>
>>> Don't select one, instead click the option at the bottom to connect to a
>>> printer not listed. Then choose to "select a shared printer by name" and
>>> type in the path as \\<computer_name>\<printer_name>, then finish.
>>>
>>> --
>>> Best of Luck,
>>>
>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> http://mvp.support.microsoft.com/
>>> Windows help - www.rickrogers.org
>>> My thoughts http://rick-mvp.blogspot.com
>>>
>>> "User66" <> wrote in message
>>> news:...
>>>> steps to connect to one of the printer
>>>>
>>>> It says "Connecting to HPLJ-1020 on xxxx"
>>>>
>>>> After a minute of time, I get
>>>> "Spooler SubSystem App stopped working and was closed"
>>>> "A problem caused the application to stop working correctly.
>>>> Windows will notify you if a solution is available".
>>>>
>>>> I have no choice but to "Close" it.
>>>>
>>>> Hope I have described the steps clearly.
>>>> Thanks for helping me.
>>>>
>>>>
>>>> "Rick Rogers" <> wrote in message
>>>> news:%...
>>>>> Hi,
>>>>>
>>>>> Can you describe the steps you are using to connect to the printer?
>>>>>
>>>>> --
>>>>> Best of Luck,
>>>>>
>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>> http://mvp.support.microsoft.com/
>>>>> Windows help - www.rickrogers.org
>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>
>>>>> "User66" <> wrote in message
>>>>> news:EA1B6A30-5938-41A2-BDE2-...
>>>>>>I have just gone through as you described below for the Laptop.
>>>>>>(Of-course, Print Spooler output was slightly different in WinXP
>>>>>>machines. I did not change anything in the XP machines, since my Laptop
>>>>>>only is miss-behaving). I thought may be something is not properly
>>>>>>working in XP machines.
>>>>>>
>>>>>> I am using HP LaserJet 1020 printer and HP driver downloaded from HP
>>>>>> web-page just a few days ago.
>>>>>>
>>>>>> I am somewhat........ Well, what next?
>>>>>>
>>>>>> Help
>>>>>>
>>>>>> "Rick Rogers" <> wrote in message
>>>>>> news:OtYMh$...
>>>>>>> Hi,
>>>>>>>
>>>>>>> You should only be working on the Vista machine, you already know the
>>>>>>> others are working. On the laptop, click start and type CMD. Right
>>>>>>> click the entry in the start menu and select 'run as administrator'.
>>>>>>> From the prompt, run "net start spooler". You should see a message
>>>>>>> that it has already been started. If this is the case, then problem
>>>>>>> is not with the print spooler service, but rather with the printer
>>>>>>> driver being installed. Are you using one from the manufacturer?
>>>>>>>
>>>>>>> --
>>>>>>> Best of Luck,
>>>>>>>
>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>>> http://mvp.support.microsoft.com/
>>>>>>> Windows help - www.rickrogers.org
>>>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>>>
>>>>>>> "User66" <> wrote in message
>>>>>>> news:781C545E-8134-4879-B284-...
>>>>>>>>I have gone through and set "services.msc" on each PC with printers,
>>>>>>>>that are running either XP Pro or Vista, but still I am unable to
>>>>>>>>connect the printers from the Laptop running with Vista (this laptop
>>>>>>>>used to run XP Pro, and had no trouble to print using other PC's
>>>>>>>>printers). Do I need to do something else ?
>>>>>>>>
>>>>>>>> Any help will be highly appreciated.
>>>>>>>>
>>>>>>>>
>>>>>>>> "Rick Rogers" <> wrote in message
>>>>>>>> news:eFXtC$%...
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> Click start, type services.msc and hit <enter>. Scroll down to the
>>>>>>>>> Print Spooler service and single click on it. Options to start,
>>>>>>>>> stop, or restart it will be on the left. If that fails to aid in
>>>>>>>>> getting the printer added, double click the service and go to the
>>>>>>>>> recovery tab. Set the first failure action to restart the service,
>>>>>>>>> and on the general tab make sure the startup type is set to
>>>>>>>>> automatic.
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Best of Luck,
>>>>>>>>>
>>>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>>>>> http://mvp.support.microsoft.com/
>>>>>>>>> Windows help - www.rickrogers.org
>>>>>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>>>>>
>>>>>>>>> "User66" <> wrote in message
>>>>>>>>> news:...
>>>>>>>>>> Our home network runs with three PCs, all with XP Pro. The home
>>>>>>>>>> server has a common HP LaserJet 1022 printer. I have no problem to
>>>>>>>>>> print from other PCs, except the new Laptop, which runs on Windows
>>>>>>>>>> Vista Home Premium. I was able to setup the network, to transfer
>>>>>>>>>> files from the Laptop to other PCs, but having problem to access
>>>>>>>>>> the network printer from the Laptop Vista operating system.
>>>>>>>>>>
>>>>>>>>>> While "Connecting to HP LaserJet 1022 on Server", I get this -
>>>>>>>>>> "Windows cannot connect to the printer. The local print spooler
>>>>>>>>>> service is not running. Please restart the spooler or restart the
>>>>>>>>>> machine."
>>>>>>>>>>
>>>>>>>>>> I am not familiar how to start or set the spooler service on the
>>>>>>>>>> Laptop running Vista or Home Server PC, running XP Pro.
>>>>>>>>>>
>>>>>>>>>> Any help will be highly appreciated.
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>
>

Hi,

That error code usually indicates some corruption of an existing installed
or partially installed driver. Try the clean driver steps from MVP Bruce
Sanderson here, starting on step 6 with the registry edits, it's the same in
Vista as in XP and Win2K:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"User66" <> wrote in message
news:eb%...
>> On the print spooler service, did you set the first failure to restart
>> the service as I mentioned earlier?
>
> Yes
>
>> We can try to add it as a local printer by creating a port. From the
>> Printers folder, click add printer, then select local. Use the option to
>> create a port, then switch it to TCP/IP, click next. Set the device type
>> to TCP, now type in the \\computername in the host field and call the
>> port something like hp printer. Leave the query line checked, click next
>> and wait while it's detected. See if this allows it to connect.
>
> I tried to add it as a local printer on a port. The error is -
> ---
> "Add printer
>
> Unable to install printer. Operation could not be
> completed (error 0x000006be)."
> ---
>
> I guess all I can do now is to wait for the new driver for this HP
> LaserJet-1020 printer.
> Seems like this error code does not have any clear description.
> Thank you again.
>
>
> "Rick Rogers" <> wrote in message
> news:...
>> Hi,
>>
>> On the print spooler service, did you set the first failure to restart
>> the service as I mentioned earlier?
>
> Yes
>
>>
>> We can try to add it as a local printer by creating a port. From the
>> Printers folder, click add printer, then select local. Use the option to
>> create a port, then switch it to TCP/IP, click next. Set the device type
>> to TCP, now type in the \\computername in the host field and call the
>> port something like hp printer. Leave the query line checked, click next
>> and wait while it's detected. See if this allows it to connect.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "User66" <> wrote in message
>> news:...
>>> Just did as you listed. But this is what I get -
>>>
>>> "Windows Printer Installation" page, says
>>>
>>> Connecting to HPLJ-1022 on xxxx"
>>>
>>> Then displays -
>>>
>>> "Connect to printer" page, says
>>>
>>> "Windows cannot connect to the printer. The local print spooler service
>>> is not running. Please restart the spooler or restart the machine."
>>>
>>>
>>> What next ? Is it time to give up ?
>>>
>>>
>>>
>>> "Rick Rogers" <> wrote in message
>>> news:...
>>>> Hi,
>>>>
>>>> Try this instead:
>>>>
>>>>> Click Start
>>>>> Click Control Panel
>>>>> Click Printer in "Hardware and Sound" group
>>>>> Click File
>>>>> Click Add Printer, and the "Add Printer" page shows up
>>>>> Click "Add a network, wireless or Bluetooth printer"
>>>>>
>>>>> I find all the available printers
>>>>> I select one of them, then click Next
>>>>
>>>> Don't select one, instead click the option at the bottom to connect to
>>>> a printer not listed. Then choose to "select a shared printer by name"
>>>> and type in the path as \\<computer_name>\<printer_name>, then finish.
>>>>
>>>> --
>>>> Best of Luck,
>>>>
>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>> http://mvp.support.microsoft.com/
>>>> Windows help - www.rickrogers.org
>>>> My thoughts http://rick-mvp.blogspot.com
>>>>
>>>> "User66" <> wrote in message
>>>> news:...
>>>>> steps to connect to one of the printer
>>>>>
>>>>> It says "Connecting to HPLJ-1020 on xxxx"
>>>>>
>>>>> After a minute of time, I get
>>>>> "Spooler SubSystem App stopped working and was closed"
>>>>> "A problem caused the application to stop working correctly.
>>>>> Windows will notify you if a solution is available".
>>>>>
>>>>> I have no choice but to "Close" it.
>>>>>
>>>>> Hope I have described the steps clearly.
>>>>> Thanks for helping me.
>>>>>
>>>>>
>>>>> "Rick Rogers" <> wrote in message
>>>>> news:%...
>>>>>> Hi,
>>>>>>
>>>>>> Can you describe the steps you are using to connect to the printer?
>>>>>>
>>>>>> --
>>>>>> Best of Luck,
>>>>>>
>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>> http://mvp.support.microsoft.com/
>>>>>> Windows help - www.rickrogers.org
>>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>>
>>>>>> "User66" <> wrote in message
>>>>>> news:EA1B6A30-5938-41A2-BDE2-...
>>>>>>>I have just gone through as you described below for the Laptop.
>>>>>>>(Of-course, Print Spooler output was slightly different in WinXP
>>>>>>>machines. I did not change anything in the XP machines, since my
>>>>>>>Laptop only is miss-behaving). I thought may be something is not
>>>>>>>properly working in XP machines.
>>>>>>>
>>>>>>> I am using HP LaserJet 1020 printer and HP driver downloaded from HP
>>>>>>> web-page just a few days ago.
>>>>>>>
>>>>>>> I am somewhat........ Well, what next?
>>>>>>>
>>>>>>> Help
>>>>>>>
>>>>>>> "Rick Rogers" <> wrote in message
>>>>>>> news:OtYMh$...
>>>>>>>> Hi,
>>>>>>>>
>>>>>>>> You should only be working on the Vista machine, you already know
>>>>>>>> the others are working. On the laptop, click start and type CMD.
>>>>>>>> Right click the entry in the start menu and select 'run as
>>>>>>>> administrator'. From the prompt, run "net start spooler". You
>>>>>>>> should see a message that it has already been started. If this is
>>>>>>>> the case, then problem is not with the print spooler service, but
>>>>>>>> rather with the printer driver being installed. Are you using one
>>>>>>>> from the manufacturer?
>>>>>>>>
>>>>>>>> --
>>>>>>>> Best of Luck,
>>>>>>>>
>>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>>>> http://mvp.support.microsoft.com/
>>>>>>>> Windows help - www.rickrogers.org
>>>>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>>>>
>>>>>>>> "User66" <> wrote in message
>>>>>>>> news:781C545E-8134-4879-B284-...
>>>>>>>>>I have gone through and set "services.msc" on each PC with
>>>>>>>>>printers, that are running either XP Pro or Vista, but still I am
>>>>>>>>>unable to connect the printers from the Laptop running with Vista
>>>>>>>>>(this laptop used to run XP Pro, and had no trouble to print using
>>>>>>>>>other PC's printers). Do I need to do something else ?
>>>>>>>>>
>>>>>>>>> Any help will be highly appreciated.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> "Rick Rogers" <> wrote in message
>>>>>>>>> news:eFXtC$%...
>>>>>>>>>> Hi,
>>>>>>>>>>
>>>>>>>>>> Click start, type services.msc and hit <enter>. Scroll down to
>>>>>>>>>> the Print Spooler service and single click on it. Options to
>>>>>>>>>> start, stop, or restart it will be on the left. If that fails to
>>>>>>>>>> aid in getting the printer added, double click the service and go
>>>>>>>>>> to the recovery tab. Set the first failure action to restart the
>>>>>>>>>> service, and on the general tab make sure the startup type is set
>>>>>>>>>> to automatic.
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Best of Luck,
>>>>>>>>>>
>>>>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>>>>>> http://mvp.support.microsoft.com/
>>>>>>>>>> Windows help - www.rickrogers.org
>>>>>>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>>>>>>
>>>>>>>>>> "User66" <> wrote in message
>>>>>>>>>> news:...
>>>>>>>>>>> Our home network runs with three PCs, all with XP Pro. The home
>>>>>>>>>>> server has a common HP LaserJet 1022 printer. I have no problem
>>>>>>>>>>> to print from other PCs, except the new Laptop, which runs on
>>>>>>>>>>> Windows Vista Home Premium. I was able to setup the network, to
>>>>>>>>>>> transfer files from the Laptop to other PCs, but having problem
>>>>>>>>>>> to access the network printer from the Laptop Vista operating
>>>>>>>>>>> system.
>>>>>>>>>>>
>>>>>>>>>>> While "Connecting to HP LaserJet 1022 on Server", I get this -
>>>>>>>>>>> "Windows cannot connect to the printer. The local print spooler
>>>>>>>>>>> service is not running. Please restart the spooler or restart
>>>>>>>>>>> the machine."
>>>>>>>>>>>
>>>>>>>>>>> I am not familiar how to start or set the spooler service on the
>>>>>>>>>>> Laptop running Vista or Home Server PC, running XP Pro.
>>>>>>>>>>>
>>>>>>>>>>> Any help will be highly appreciated.
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>
>>

Let me go through the web-page -
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

I will keep you posted. Seems like to print from this Laptop, I have to\boot
on XP Pro., and that is what I am doing now. Thanks you so much for your
time and effort.



"Rick Rogers" <> wrote in message news:...
> Hi,
>
> That error code usually indicates some corruption of an existing installed
> or partially installed driver. Try the clean driver steps from MVP Bruce
> Sanderson here, starting on step 6 with the registry edits, it's the same in
> Vista as in XP and Win2K:
> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "User66" <> wrote in message
> news:eb%...
>>> On the print spooler service, did you set the first failure to restart
>>> the service as I mentioned earlier?
>>
>> Yes
>>
>>> We can try to add it as a local printer by creating a port. From the
>>> Printers folder, click add printer, then select local. Use the option to
>>> create a port, then switch it to TCP/IP, click next. Set the device type
>>> to TCP, now type in the \\computername in the host field and call the
>>> port something like hp printer. Leave the query line checked, click next
>>> and wait while it's detected. See if this allows it to connect.
>>
>> I tried to add it as a local printer on a port. The error is -
>> ---
>> "Add printer
>>
>> Unable to install printer. Operation could not be
>> completed (error 0x000006be)."
>> ---
>>
>> I guess all I can do now is to wait for the new driver for this HP
>> LaserJet-1020 printer.
>> Seems like this error code does not have any clear description.
>> Thank you again.
>>
>>
>> "Rick Rogers" <> wrote in message
>> news:...
>>> Hi,
>>>
>>> On the print spooler service, did you set the first failure to restart
>>> the service as I mentioned earlier?
>>
>> Yes
>>
>>>
>>> We can try to add it as a local printer by creating a port. From the
>>> Printers folder, click add printer, then select local. Use the option to
>>> create a port, then switch it to TCP/IP, click next. Set the device type
>>> to TCP, now type in the \\computername in the host field and call the
>>> port something like hp printer. Leave the query line checked, click next
>>> and wait while it's detected. See if this allows it to connect.
>>>
>>> --
>>> Best of Luck,
>>>
>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> http://mvp.support.microsoft.com/
>>> Windows help - www.rickrogers.org
>>> My thoughts http://rick-mvp.blogspot.com
>>>
>>> "User66" <> wrote in message
>>> news:...
>>>> Just did as you listed. But this is what I get -
>>>>
>>>> "Windows Printer Installation" page, says
>>>>
>>>> Connecting to HPLJ-1022 on xxxx"
>>>>
>>>> Then displays -
>>>>
>>>> "Connect to printer" page, says
>>>>
>>>> "Windows cannot connect to the printer. The local print spooler service
>>>> is not running. Please restart the spooler or restart the machine."
>>>>
>>>>
>>>> What next ? Is it time to give up ?
>>>>
>>>>
>>>>
>>>> "Rick Rogers" <> wrote in message
>>>> news:...
>>>>> Hi,
>>>>>
>>>>> Try this instead:
>>>>>
>>>>>> Click Start
>>>>>> Click Control Panel
>>>>>> Click Printer in "Hardware and Sound" group
>>>>>> Click File
>>>>>> Click Add Printer, and the "Add Printer" page shows up
>>>>>> Click "Add a network, wireless or Bluetooth printer"
>>>>>>
>>>>>> I find all the available printers
>>>>>> I select one of them, then click Next
>>>>>
>>>>> Don't select one, instead click the option at the bottom to connect to
>>>>> a printer not listed. Then choose to "select a shared printer by name"
>>>>> and type in the path as \\<computer_name>\<printer_name>, then finish.
>>>>>
>>>>> --
>>>>> Best of Luck,
>>>>>
>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>> http://mvp.support.microsoft.com/
>>>>> Windows help - www.rickrogers.org
>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>
>>>>> "User66" <> wrote in message
>>>>> news:...
>>>>>> steps to connect to one of the printer
>>>>>>
>>>>>> It says "Connecting to HPLJ-1020 on xxxx"
>>>>>>
>>>>>> After a minute of time, I get
>>>>>> "Spooler SubSystem App stopped working and was closed"
>>>>>> "A problem caused the application to stop working correctly.
>>>>>> Windows will notify you if a solution is available".
>>>>>>
>>>>>> I have no choice but to "Close" it.
>>>>>>
>>>>>> Hope I have described the steps clearly.
>>>>>> Thanks for helping me.
>>>>>>
>>>>>>
>>>>>> "Rick Rogers" <> wrote in message
>>>>>> news:%...
>>>>>>> Hi,
>>>>>>>
>>>>>>> Can you describe the steps you are using to connect to the printer?
>>>>>>>
>>>>>>> --
>>>>>>> Best of Luck,
>>>>>>>
>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>>> http://mvp.support.microsoft.com/
>>>>>>> Windows help - www.rickrogers.org
>>>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>>>
>>>>>>> "User66" <> wrote in message
>>>>>>> news:EA1B6A30-5938-41A2-BDE2-...
>>>>>>>>I have just gone through as you described below for the Laptop.
>>>>>>>>(Of-course, Print Spooler output was slightly different in WinXP
>>>>>>>>machines. I did not change anything in the XP machines, since my
>>>>>>>>Laptop only is miss-behaving). I thought may be something is not
>>>>>>>>properly working in XP machines.
>>>>>>>>
>>>>>>>> I am using HP LaserJet 1020 printer and HP driver downloaded from HP
>>>>>>>> web-page just a few days ago.
>>>>>>>>
>>>>>>>> I am somewhat........ Well, what next?
>>>>>>>>
>>>>>>>> Help
>>>>>>>>
>>>>>>>> "Rick Rogers" <> wrote in message
>>>>>>>> news:OtYMh$...
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> You should only be working on the Vista machine, you already know
>>>>>>>>> the others are working. On the laptop, click start and type CMD.
>>>>>>>>> Right click the entry in the start menu and select 'run as
>>>>>>>>> administrator'. From the prompt, run "net start spooler". You
>>>>>>>>> should see a message that it has already been started. If this is
>>>>>>>>> the case, then problem is not with the print spooler service, but
>>>>>>>>> rather with the printer driver being installed. Are you using one
>>>>>>>>> from the manufacturer?
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Best of Luck,
>>>>>>>>>
>>>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>>>>> http://mvp.support.microsoft.com/
>>>>>>>>> Windows help - www.rickrogers.org
>>>>>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>>>>>
>>>>>>>>> "User66" <> wrote in message
>>>>>>>>> news:781C545E-8134-4879-B284-...
>>>>>>>>>>I have gone through and set "services.msc" on each PC with
>>>>>>>>>>printers, that are running either XP Pro or Vista, but still I am
>>>>>>>>>>unable to connect the printers from the Laptop running with Vista
>>>>>>>>>>(this laptop used to run XP Pro, and had no trouble to print using
>>>>>>>>>>other PC's printers). Do I need to do something else ?
>>>>>>>>>>
>>>>>>>>>> Any help will be highly appreciated.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> "Rick Rogers" <> wrote in message
>>>>>>>>>> news:eFXtC$%...
>>>>>>>>>>> Hi,
>>>>>>>>>>>
>>>>>>>>>>> Click start, type services.msc and hit <enter>. Scroll down to
>>>>>>>>>>> the Print Spooler service and single click on it. Options to
>>>>>>>>>>> start, stop, or restart it will be on the left. If that fails to
>>>>>>>>>>> aid in getting the printer added, double click the service and go
>>>>>>>>>>> to the recovery tab. Set the first failure action to restart the
>>>>>>>>>>> service, and on the general tab make sure the startup type is set
>>>>>>>>>>> to automatic.
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Best of Luck,
>>>>>>>>>>>
>>>>>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>>>>>>> http://mvp.support.microsoft.com/
>>>>>>>>>>> Windows help - www.rickrogers.org
>>>>>>>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>>>>>>>
>>>>>>>>>>> "User66" <> wrote in message
>>>>>>>>>>> news:...
>>>>>>>>>>>> Our home network runs with three PCs, all with XP Pro. The home
>>>>>>>>>>>> server has a common HP LaserJet 1022 printer. I have no problem
>>>>>>>>>>>> to print from other PCs, except the new Laptop, which runs on
>>>>>>>>>>>> Windows Vista Home Premium. I was able to setup the network, to
>>>>>>>>>>>> transfer files from the Laptop to other PCs, but having problem
>>>>>>>>>>>> to access the network printer from the Laptop Vista operating
>>>>>>>>>>>> system.
>>>>>>>>>>>>
>>>>>>>>>>>> While "Connecting to HP LaserJet 1022 on Server", I get this -
>>>>>>>>>>>> "Windows cannot connect to the printer. The local print spooler
>>>>>>>>>>>> service is not running. Please restart the spooler or restart
>>>>>>>>>>>> the machine."
>>>>>>>>>>>>
>>>>>>>>>>>> I am not familiar how to start or set the spooler service on the
>>>>>>>>>>>> Laptop running Vista or Home Server PC, running XP Pro.
>>>>>>>>>>>>
>>>>>>>>>>>> Any help will be highly appreciated.
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>
>>>
>

I finally got the network printers (running on XP Pro) able to print from this
Laptop (running Vista).

Yesterday I was able to locate the updated Hewlett-Packard Laserjet 1022
print drivers. After I updated the drivers, I was able to open the printers.

Thank you so much to put up with me. Thank you for all the help.


"Rick Rogers" <> wrote in message news:...
> Hi,
>
> That error code usually indicates some corruption of an existing installed
> or partially installed driver. Try the clean driver steps from MVP Bruce
> Sanderson here, starting on step 6 with the registry edits, it's the same in
> Vista as in XP and Win2K:
> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "User66" <> wrote in message
> news:eb%...
>>> On the print spooler service, did you set the first failure to restart
>>> the service as I mentioned earlier?
>>
>> Yes
>>
>>> We can try to add it as a local printer by creating a port. From the
>>> Printers folder, click add printer, then select local. Use the option to
>>> create a port, then switch it to TCP/IP, click next. Set the device type
>>> to TCP, now type in the \\computername in the host field and call the
>>> port something like hp printer. Leave the query line checked, click next
>>> and wait while it's detected. See if this allows it to connect.
>>
>> I tried to add it as a local printer on a port. The error is -
>> ---
>> "Add printer
>>
>> Unable to install printer. Operation could not be
>> completed (error 0x000006be)."
>> ---
>>
>> I guess all I can do now is to wait for the new driver for this HP
>> LaserJet-1020 printer.
>> Seems like this error code does not have any clear description.
>> Thank you again.
>>
>>
>> "Rick Rogers" <> wrote in message
>> news:...
>>> Hi,
>>>
>>> On the print spooler service, did you set the first failure to restart
>>> the service as I mentioned earlier?
>>
>> Yes
>>
>>>
>>> We can try to add it as a local printer by creating a port. From the
>>> Printers folder, click add printer, then select local. Use the option to
>>> create a port, then switch it to TCP/IP, click next. Set the device type
>>> to TCP, now type in the \\computername in the host field and call the
>>> port something like hp printer. Leave the query line checked, click next
>>> and wait while it's detected. See if this allows it to connect.
>>>
>>> --
>>> Best of Luck,
>>>
>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> http://mvp.support.microsoft.com/
>>> Windows help - www.rickrogers.org
>>> My thoughts http://rick-mvp.blogspot.com
>>>
>>> "User66" <> wrote in message
>>> news:...
>>>> Just did as you listed. But this is what I get -
>>>>
>>>> "Windows Printer Installation" page, says
>>>>
>>>> Connecting to HPLJ-1022 on xxxx"
>>>>
>>>> Then displays -
>>>>
>>>> "Connect to printer" page, says
>>>>
>>>> "Windows cannot connect to the printer. The local print spooler service
>>>> is not running. Please restart the spooler or restart the machine."
>>>>
>>>>
>>>> What next ? Is it time to give up ?
>>>>
>>>>
>>>>
>>>> "Rick Rogers" <> wrote in message
>>>> news:...
>>>>> Hi,
>>>>>
>>>>> Try this instead:
>>>>>
>>>>>> Click Start
>>>>>> Click Control Panel
>>>>>> Click Printer in "Hardware and Sound" group
>>>>>> Click File
>>>>>> Click Add Printer, and the "Add Printer" page shows up
>>>>>> Click "Add a network, wireless or Bluetooth printer"
>>>>>>
>>>>>> I find all the available printers
>>>>>> I select one of them, then click Next
>>>>>
>>>>> Don't select one, instead click the option at the bottom to connect to
>>>>> a printer not listed. Then choose to "select a shared printer by name"
>>>>> and type in the path as \\<computer_name>\<printer_name>, then finish.
>>>>>
>>>>> --
>>>>> Best of Luck,
>>>>>
>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>> http://mvp.support.microsoft.com/
>>>>> Windows help - www.rickrogers.org
>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>
>>>>> "User66" <> wrote in message
>>>>> news:...
>>>>>> steps to connect to one of the printer
>>>>>>
>>>>>> It says "Connecting to HPLJ-1020 on xxxx"
>>>>>>
>>>>>> After a minute of time, I get
>>>>>> "Spooler SubSystem App stopped working and was closed"
>>>>>> "A problem caused the application to stop working correctly.
>>>>>> Windows will notify you if a solution is available".
>>>>>>
>>>>>> I have no choice but to "Close" it.
>>>>>>
>>>>>> Hope I have described the steps clearly.
>>>>>> Thanks for helping me.
>>>>>>
>>>>>>
>>>>>> "Rick Rogers" <> wrote in message
>>>>>> news:%...
>>>>>>> Hi,
>>>>>>>
>>>>>>> Can you describe the steps you are using to connect to the printer?
>>>>>>>
>>>>>>> --
>>>>>>> Best of Luck,
>>>>>>>
>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>>> http://mvp.support.microsoft.com/
>>>>>>> Windows help - www.rickrogers.org
>>>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>>>
>>>>>>> "User66" <> wrote in message
>>>>>>> news:EA1B6A30-5938-41A2-BDE2-...
>>>>>>>>I have just gone through as you described below for the Laptop.
>>>>>>>>(Of-course, Print Spooler output was slightly different in WinXP
>>>>>>>>machines. I did not change anything in the XP machines, since my
>>>>>>>>Laptop only is miss-behaving). I thought may be something is not
>>>>>>>>properly working in XP machines.
>>>>>>>>
>>>>>>>> I am using HP LaserJet 1020 printer and HP driver downloaded from HP
>>>>>>>> web-page just a few days ago.
>>>>>>>>
>>>>>>>> I am somewhat........ Well, what next?
>>>>>>>>
>>>>>>>> Help
>>>>>>>>
>>>>>>>> "Rick Rogers" <> wrote in message
>>>>>>>> news:OtYMh$...
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> You should only be working on the Vista machine, you already know
>>>>>>>>> the others are working. On the laptop, click start and type CMD.
>>>>>>>>> Right click the entry in the start menu and select 'run as
>>>>>>>>> administrator'. From the prompt, run "net start spooler". You
>>>>>>>>> should see a message that it has already been started. If this is
>>>>>>>>> the case, then problem is not with the print spooler service, but
>>>>>>>>> rather with the printer driver being installed. Are you using one
>>>>>>>>> from the manufacturer?
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Best of Luck,
>>>>>>>>>
>>>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>>>>> http://mvp.support.microsoft.com/
>>>>>>>>> Windows help - www.rickrogers.org
>>>>>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>>>>>
>>>>>>>>> "User66" <> wrote in message
>>>>>>>>> news:781C545E-8134-4879-B284-...
>>>>>>>>>>I have gone through and set "services.msc" on each PC with
>>>>>>>>>>printers, that are running either XP Pro or Vista, but still I am
>>>>>>>>>>unable to connect the printers from the Laptop running with Vista
>>>>>>>>>>(this laptop used to run XP Pro, and had no trouble to print using
>>>>>>>>>>other PC's printers). Do I need to do something else ?
>>>>>>>>>>
>>>>>>>>>> Any help will be highly appreciated.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> "Rick Rogers" <> wrote in message
>>>>>>>>>> news:eFXtC$%...
>>>>>>>>>>> Hi,
>>>>>>>>>>>
>>>>>>>>>>> Click start, type services.msc and hit <enter>. Scroll down to
>>>>>>>>>>> the Print Spooler service and single click on it. Options to
>>>>>>>>>>> start, stop, or restart it will be on the left. If that fails to
>>>>>>>>>>> aid in getting the printer added, double click the service and go
>>>>>>>>>>> to the recovery tab. Set the first failure action to restart the
>>>>>>>>>>> service, and on the general tab make sure the startup type is set
>>>>>>>>>>> to automatic.
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Best of Luck,
>>>>>>>>>>>
>>>>>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>>>>>>> http://mvp.support.microsoft.com/
>>>>>>>>>>> Windows help - www.rickrogers.org
>>>>>>>>>>> My thoughts http://rick-mvp.blogspot.com
>>>>>>>>>>>
>>>>>>>>>>> "User66" <> wrote in message
>>>>>>>>>>> news:...
>>>>>>>>>>>> Our home network runs with three PCs, all with XP Pro. The home
>>>>>>>>>>>> server has a common HP LaserJet 1022 printer. I have no problem
>>>>>>>>>>>> to print from other PCs, except the new Laptop, which runs on
>>>>>>>>>>>> Windows Vista Home Premium. I was able to setup the network, to
>>>>>>>>>>>> transfer files from the Laptop to other PCs, but having problem
>>>>>>>>>>>> to access the network printer from the Laptop Vista operating
>>>>>>>>>>>> system.
>>>>>>>>>>>>
>>>>>>>>>>>> While "Connecting to HP LaserJet 1022 on Server", I get this -
>>>>>>>>>>>> "Windows cannot connect to the printer. The local print spooler
>>>>>>>>>>>> service is not running. Please restart the spooler or restart
>>>>>>>>>>>> the machine."
>>>>>>>>>>>>
>>>>>>>>>>>> I am not familiar how to start or set the spooler service on the
>>>>>>>>>>>> Laptop running Vista or Home Server PC, running XP Pro.
>>>>>>>>>>>>
>>>>>>>>>>>> Any help will be highly appreciated.
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>
>>>
>