Thanks guys,
I tried running the Vista 64 setup from the Vista 64 on my HDD (in other
words I did not boot from CD) with the Win 2K disk install visible and it did
give me the option of upgrade. Also, when I selected custom it did not have
the message "upgrade disabled" as usual. However, I'm not sure if it means
upgrade to the existing Vista install (didn't think to turn off the Win 2k
HDD but I can try this to verify if the upgrade option disappears).
However, activation still fails. I'll try MS support.
"John Barnes" wrote:
> It does not have to be on the same HDD, but must be on a visible partition.
>
> "alexh1000" <> wrote in message
> news:619335E5-CC6E-4208-9A34-...
> > Ok, found this.
> >
> > http://vistasupport.mvps.org/product...ady_in_use.htm
> >
> > Seems to explain my situation and either I have more than one issue (did
> > not install from previous OS, activated key before and hardware changed)
> > or
> > the support guy is getting bad info.
> >
> > I still don't really understand why the 64 bit upgrade will not recognize
> > the old OS. This doc, http://support.microsoft.com/kb/932795/en-usHi
> > implies that the previous OS must be present since it' an upgrade. text
> > below.
> >
> > Does the previous OS have to be on the same HDD that you are installing
> > Vista to?
> >
> > • Upgrading a 32-bit operating system to a 64-bit operating system If you
> > purchase a 64-bit upgrade version of Windows Vista with the intention of
> > installing on a computer that is running a 32-bit operating system, you
> > must
> > install Windows Vista by starting the computer from the 64-bit Vista
> > installation DVD.
> >
> > Important Do not remove the previous operating system before you start the
> > Windows Vista installation. This is because Windows Vista Setup has to
> > verify
> > that your current operating system license supports the installation of a
> > 64-bit upgrade version.
> >
> >
> >
> >
> >
> > "alexh1000" wrote:
> >
> >> Thanks but the problem I'm having is validation failure. Here's the
> >> sequence
> >> of events -
> >>
> >> I built a computer and installed Vista upgrade 32 bit- validation
> >> succeeded.
> >>
> >> Three months later, my MB failed. I received an identical replacement
> >> from
> >> the manufacturer. At that point I decided to to do a fresh install of
> >> Vista
> >> 64 bit upgrade version (probably a bad idea to make 2 changes at once).
> >> Now I
> >> get a validation message that the key I entered has already been used.
> >>
> >> I called MS support and suprisingly he said the problem is that I did not
> >> install from my previous OS. Could the support person be mistaken?
> >>
> >> I'm at my wits end on this. I may have to buy another copy of Vista and
> >> eat
> >> the $250 I paid for my current one.
> >>
> >>
> >> "Dustin Harper" wrote:
> >>
> >> > Vista will install with the drive letter of C:. It will not detect your
> >> > previous install, nor will it allow you to upgrade. It is going to only
> >> > be a
> >> > clean install. You can either format your W2K or install it onthe other
> >> > drive.
> >> >
> >> > --
> >> > Dustin Harper
> >> >
> >> > http://www.vistarip.com
> >> >
> >> >
> >> > "alexh1000" <> wrote in message
> >> > news:0A4985B0-1AA2-43FE-B833-...
> >> > > Hi,
> >> > >
> >> > > I have Vista Ultimate upgrade. I'm currently running Win 2000.
> >> > > Obviously I
> >> > > can't install Vista 64 bit from this OS so I'm following the
> >> > > instructions
> >> > > here -
> >> > >
> >> > > http://support.microsoft.com/kb/932795/en-usHi
> >> > >
> >> > > which says you can boot from CD to install Vista 64 however the
> >> > > previous
> >> > > operating system must not be removed prior to install. In my system
> >> > > Win 2k
> >> > > is
> >> > > on a different hard drive than the one I'm installing to. When I
> >> > > start the
> >> > > install process, on the screen where you select the custom option, it
> >> > > says
> >> > > that upgrade is disabled. I assume this means it did not detect my
> >> > > previous
> >> > > OS? I did not continue from this point.
> >> > >
> >> > > I can install my Win 2k on the hard drive where I wish to install
> >> > > Vista.
> >> > > In
> >> > > the past however, when I had the previous OS on the C: drive and I
> >> > > installed
> >> > > Vista on the same drive Vista would end up on the next available
> >> > > drive
> >> > > letter
> >> > > (i.e. E
. Nothing really wrong with this but it's kind of awkward
> >> > > and
> >> > > can't
> >> > > be changed later.
> >> > >
> >> > > Please suggest how I can proceed such that Vista ends up on my new
> >> > > drive
> >> > > with drive letter C:. Of course I don't wish to preserve any of my
> >> > > Win 2k
> >> > > settings etc.and I can install Win 2k on my new drive if necessary.
> >> > >
> >> > > Thanks
> >> >
>
>