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Help me with error code 8100030d

 
 
Chelz
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      09-05-2007
when i try to sign on my msn this keeps appearing and i cant sign in does
anyone know how to solve this?
 
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Jonathan Kay [MVP]
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      09-06-2007
Greetings,

Since you can't immediately login, remember that you can try logging into the Web Messenger,
at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1. The date on your computer needs to be set properly -- double click the clock in the
notification area and verify that the time and date are set correctly.
3. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
3. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
4. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
5. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--



"Chelz" <> wrote in message
news:61134B8B-2C22-4F6A-95B5-...
> when i try to sign on my msn this keeps appearing and i cant sign in does
> anyone know how to solve this?



 
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Rob
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      09-09-2007
hey, I am unable to log in to messenger at the minute due to the above reason
(8100030d), i have tried all the suggestions you listed in your previous post
and none have worked.

Any other ideas? and will it fixed itself soon if you dont have other ideas?

Thanks, Rob
 
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