HELP NEEDED FOR CRASH DUMP after installin nero

helo there.
i have an acer computer m3160 with home premium 32bit 2gb ram...
installed nero after which computer ven like crash dump 100
complete.......n then stuck in blue screen...as i restart... afte
booting...enters the desktop and then ven some its shows installi
device driver..the computer goes blue...crash dump...plzzzzzzzzzzzz ca
anyone help..me.

thanks in advance..

--
fudge

fudge wrote:

>
> helo there..
> i have an acer computer m3160 with home premium 32bit 2gb ram...i
> installed nero after which computer ven like crash dump 100%
> complete.......n then stuck in blue screen...as i restart... after
> booting...enters the desktop and then ven some its shows installin
> device driver..the computer goes blue...crash dump...plzzzzzzzzzzzz can
> anyone help..me..

Since you know the issue surfaced immediately after installing Nero
(inferred from your subject line since you left the details out of the
message body), here are some suggestions:

1. Start the computer in Safe Mode by repeatedly tapping the F8 key as the
machine is starting up. Use your arrow key to select Safe Mode from the
menu that appears. If you successfully get into Safe Mode, uninstall Nero.
Possibly you used an older version that isn't compatible with vista. Since
you didn't give details, that is just a guess.

2. If you can't uninstall Nero in Safe Mode, use System Restore to go back
to a date before you installed the program.

3. If you can't get into Safe Mode, boot your computer with your Vista
installation DVD and run System Restore from there.

How to run System Restore from the Vista DVD repair options:
http://www.bleepingcomputer.com/tuto...torial142.html
http://www.howtogeek.com/howto/windo...ystem-restore/
http://support.microsoft.com/kb/940765

If you don't have a real Vista operating system DVD, you can borrow a
friend's or use this:

For people who only have a restore image - Windows Vista Recovery Disc
Download:
http://neosmart.net/blog/2008/window...disc-download/

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

but i uninstalled the nero ...!!! with the time of log in...before the
device driver is checked i uninstalled nero in the computer...!!!..i
guess the ultimate aim is to reinstall rite..!!!nyways thnx malke for
the reply...!!!!


--
fudge

fudge wrote:

>
> but i uninstalled the nero ...!!! with the time of log in...before the
> device driver is checked i uninstalled nero in the computer...!!!..i
> guess the ultimate aim is to reinstall rite..!!!nyways thnx malke for
> the reply...!!!!
>
>

This is why it is important to include *all* pertinent details in your
*first* post. Obviously I wouldn't have given you the answer I did had I
known that you'd uninstalled Nero.

Try repairing your Startup with the Vista DVD install disk. If that doesn't
work, you can try Vista's version of a Repair Install.

Repair Vista - http://vistasupport.mvps.org/windows...ir_options.htm
Repair A Vista Installation Using The Upgrade Option Of The Vista DVD -
http://tinyurl.com/3b7yrj
Repair Windows Vista using Startup Repair -
http://www.bleepingcomputer.com/tuto...torial148.html
http://www.vistax64.com/tutorials/88...all-vista.html
For people who only have a restore image - Windows Vista Recovery Disc
Download:
http://neosmart.net/blog/2008/window...disc-download/

If that doesn't help then yes, do a clean install.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ