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Help Needed for windows Vista after a Update was downloaded

 
 
Susan
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      12-15-2009

Hi,
Hoping someone can help me...
I tried downloading a microsoft "update" a few days ago, I dont remember
what the update was for, just that the size of it was over 700 ..

In the middle of the download, it said I didnt have enough space.. yet it
continued to download what it could.
At the end of it, it said that there was 1 other component that needed to
download, yet failed.. and to try again.

At which point, I did, and it said it was successful..

yet, after rebooting the system, it hangs and when I try and do anything
word, or other.. it comes up with a error message that says "Windows
Installer (or could be) Windows update explorer has stopped, this window will
close out"
At which point you have a choice to close it or x out of it and try and
continue to work..

Problem is.. the error msg keeps coming back up

I am running windows vista on a laptop.
Service Pack 2

Any Suggestions would greatly be apprciated!

Thank you... Susan
 
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Ǝиçεl
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      12-16-2009
Perform a Disk Cleanup:
Click on the blue Vista start button and then on the Computer
entry in the Start Menu. Right-click on your hard drive and
select Properties > Disk Cleanup > Files from all users.....
More Options > Clean Up (System Restore and Shadow Copies).


How to obtain the latest version of the Windows Update Agent to help manage
updates on a computer WUA

<http://support.microsoft.com/kb/949104/>


"Susan" wrote:

> Hi,
> Hoping someone can help me...
> I tried downloading a microsoft "update" a few days ago, I dont remember
> what the update was for, just that the size of it was over 700 ..
>
> In the middle of the download, it said I didnt have enough space.. yet it
> continued to download what it could.
> At the end of it, it said that there was 1 other component that needed to
> download, yet failed.. and to try again.
>
> At which point, I did, and it said it was successful..
>
> yet, after rebooting the system, it hangs and when I try and do anything
> word, or other.. it comes up with a error message that says "Windows
> Installer (or could be) Windows update explorer has stopped, this window will
> close out"
> At which point you have a choice to close it or x out of it and try and
> continue to work..
>
> Problem is.. the error msg keeps coming back up
>
> I am running windows vista on a laptop.
> Service Pack 2
>
> Any Suggestions would greatly be apprciated!
>
> Thank you... Susan

 
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