stoneys-nutz wrote:
> KRK;1265715 Wrote:
>> I have caught the Antispyware Soft virus/malware. Advice please on how
>> to
>> remove it . I have problems connecting to the internet, Help pls. KK
>
> Hello KRK,
> Download this free app onto a USB flash drive from a PC that is OK.
> Install and run. When you can get an internet connection update and run
> again.
>
> 'Malwarebytes' (http://www.malwarebytes.org/)
>
> This should clean your system.
> Good luck and post your results.
>
>
I have cleaned several computers recently. I always start with Malware
bytes.
Depending on what you are infected with, the trojan may not let you
connect to the malwarebytes.org site. If that is the case use another
uninfected computer to download malwarebytes to a flash drive, then
start the infected computer into safe mode (hit F8 early and often) and
run a full malwarebytes scan there.
If Malwarebytes can get to the internet, it will update itself, but if
it is blocked it will do the best malware scan it can without updating.
In most cases it will be good enough to get started.
Then restart the computer and download Microsoft Security Essentials and
do a full malware scan with that. Then do another full malware scan
with Malware bytes.
Be carefull when trying to get to the malwarebytes.org site, there are
scam-ware sites that try to trick you into downloading scam-ware instead
of Malwarebytes.
You don't want two anti-virus programs running at the same time, so if
you already have another anti-virus program running, don't start the
anti-virus part of Microsoft Security Essentials, just use the malware
scan. But if you don't have an anti-virus program running, Microsoft
Security Essentials is a pretty good anti-virus program, and it's free.
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